Avenues India — Complaining about detection of my account | |||
Sir/madam I was recharging 399 ruppy my airtel no [protected] on 13/04/2017 but transection was unsuccessful but 399 ruppy money is detected in my bank account I received this msg only "thank you for using your sbi debit card 607xx5713 for a purchase worth rs399 on pos[protected] at avenues india pvt ltd txn#[protected]." Plz refund my money Was this information helpful? | |||
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Avenues India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Vinay,
This is with reference to your post dated 20 April 2017.
We tried calling you multiple times to get additional details to enable us to address your
concern.
However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 20 April 2017.
We tried calling you multiple times to get additional details to enable us to address your
concern.
However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Apr 25, 2017
Dear Vinay,
This is with reference to your post dated 20 April 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 20 April 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
As per the attachment you can see the money is deducted from my bank account number [protected].. But its not added in my Galaxy-Chat app Account.
Hope i will get the best response the two transactions are stuck in somewhere 240Rs nd 240Rs please check it nd solve it sir 🙏
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Hope i will get the best response the two transactions are stuck in somewhere 240Rs nd 240Rs please check it nd solve it sir 🙏
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This is with reference to your post, dated 20 April 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd