[Resolved]  Bajaj Allianz — bajaj allianz sarve shakti suraksha policy surrender money not received

Address:Chennai, Tamil Nadu
Website:www.bajajallianz.com

I had opened a citibank account 5 years ago, and they offered me an insurance policy (Sarve shakti suraksha) from bajaj allianz, with the policy term of 10 years
With a guaranteed 8% returns, and the locking period of 4 years.
It was 1500/- per month. So till now i have paid 91500 inr.

When i had a talk to the customer care person, they said i will be getting 92150 inr as i have paid for 5 years and some interest has been added to it. As said by them, i have sent the required documents to the provided address and they mentioned that within 12 working days i will be receiving the money, its already near to a month neither i received the money nor the response.

Customer care people are not reachable. By chance if we get them then they won't be having the proper information or forward our call.

After all these i feel you guys are fooling many innocent people in the name of tax savings.

Surely i will not recommend any of the bajaj allianz policies to my colleagues. Please stick to the words that you have mentioned in the policy - certificate of insurance document.
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Jun 15, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Bajaj Allianz Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your policy number & contact details along with your email address. Our team will connect with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
May 15, 2018
Updated by Chaish
Email id: [protected]@gmail.com.
I will share rest of the details via mail. Kindly communicate using the above email to get the further details.
Verified Support
May 15, 2018
Bajaj Allianz Customer Care's response
Dear Sir,

We wouldn't be able to proceed without having your details. Request you to share your policy number and contact details so that we can look into the matter and help you with a solution at the earliest.

Regards,
Bajaj Allianz Life Insurance Team.
May 15, 2018
Updated by Chaish
Will the contact details and the policy numbers be protected if I share the details in this portal ?
May 16, 2018
Updated by Chaish
Can some one from the Bajaj team give response on my last comment
May 29, 2018
Updated by Chaish
Is it like no one is responsible here to spare some time to reply back to the customer ?
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