[Resolved] Bajaj Allianz — rejection of claim by bajaj allianz general insurance company | |||
My complain is that i was purchase a ac from n r electronics jammu on[protected] at the time of purchasing i also bought two year extended warranty from bajaj allianz general insurance company insurance period starts from[protected] to[protected]. On[protected] i registered a complain in bajaj with complain no oc[protected] 00000017 dt[protected]. A technician come at my place and taken pic of the damaged internal part and after seven days he come and sign from me and ask that company does not provide parts without ur signatures. I said ok and i sign on his documents. He takes more two day's, after two days i call him and say what to do with my new part's he ask me ur complain is automatically cancel due to parts damaged and company does not change damaged internal parts at the time of purchasing policy agent said me we cover extra two year like voltas company warranty from purchasing except first year. First year voltas company cover and next two year bajaj cover. And i call at customer care of bajaj they ask me u signed at terms and conditions of policy where this mention company cannot cover internal parts brokage then i ask to representative pls shows me signed terms and conditions of policy then representative gives me help desk mail id. I mail at [protected]@bajajallianz.co.in then auto response request is created with interaction id 225757 dt[protected] and except thistheir is no response from bagic help and i also call volta's toll free on and i asked that if these internal parts are damaged or broken in one year warranty period then is voltas company provide these internal parts in warranty period without any cost. The answer is yes The issue is that if volta's company can provide these internal parts in warranty period without any cost also if these internal parts is broken Why bajaj insurance company does not provide these internal parts free of cost Pls solve this issue Thanks Vivek grover Mob [protected] Policy no: og[protected]-00314163 Complain no: oc[protected]-00000017 Was this information helpful? | |||
Nov 8, 2018 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Bajaj Allianz Customer Care's response Hi Vivek, We'll definitely help you with this. We've noted your details and shall get in touch with you to address your concern. We've registered your issue under the Reference No. BA - 1399. Please mention the same in the subject line of the email while sending in your details. Regards, Bajaj Allianz General Insurance | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
2209
Pending
0
Resolved
1674
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
We'll surely help you with your concern. Please share your contact number via email to [email protected] so that we can address the same soon.
We have registered your complaint with the Reference No.: BA - 1400, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.
Regards,
Bajaj Allianz General Insurance
The soft copy of your policy has been emailed to you. Thank you for your support and have a great evening ahead!
Regards,
Bajaj Allianz General Insurance.