Bajaj Auto — bajaj ct 100/poor product & service

Address:

Aligarh, Uttar Pradesh, 202001

Dear sir
Mujhe aap ko batatay bada afsos ho raha hai jab se mane apni bike bajaj ct 100 (Up81 bx 9317) purchase date 27/04/2018 is bike me shru se hi problem chal rahi hai.
1. Tank me vecqum banna
2. Missing
3. Loosing chain
4. Average dheray dheray kam hona shru me 65 aur us ke baad lagaataar kam hoata gaya jo 30 kmpl par aakar ruka.
5. Clutch me play (Gharrr ke sath jhatkay lekar aagaye badna)
First service se phalay bike broblum door karna ke liye aligarh me aap ke service center par 2 baar mai khud bike lekar gaya but koi bhi solution nahi hua.. Har baat unhonay ek hi baat kahi ki ab ye parayshani nahi aayegi.
Us ke baad phir se first service ke liye 08/06/2018 ko pichle sabhi problem ke sath lekar gaya tha us ke baad bhi koi samadhaan nahi hua,
1st service ke baad bhi wahi sari problem barkarar rahi mai phir se service center par lekar gaya to unhonay petrol tank ke dhakkan se ek rubber valve se uska valve kat diya aur bola ki ab he problem nahi aayegi lakin bhi bhi problem solve nahi hui. Aur us ke baad bhi average bhi service ke baad 65 kmpl se 30 kmpl par aakar ruk gaya..
Mai dubara service center bar bike lekar gaya to unhonay bola se sari problem aap ke service me door ho jayegi aap ko 2nd service karanai padegi.. To mane kaha ki abhi to 2nd service ka time to hua nahi hai to unhonay kaha nahi aap ko service karani he panday ji tabhi problem door hogi.. (2802 km aur din lagnay 150 25/09/2018 ko unhonay service kar do jiska job card no. Rjc[protected] hai. Lakin us ke baad bhi koi samadhaan nahi nikla say problem asitis rahi balki ek problum ke baray me aur pata chala ki bike clatch chodnay par jhatky le rahi hai to unhonay kaha ki clutch plate me kuch play hai to mane kaha ki aap ese sahi karo to unhonay service manager mr veeresh sharma ji ne kaha ki ye tecnikal problem hai ye ase hi rahaygi is ke liye hum kuch nahi kar sakty sari ct 100 me yahi problem aarahai hai to many in se kaha ase kase ho sakta hai. Lakin unhonay koi sunao nahi kari aur bola jaaiye aap complaint kar digiye. Is liye bahut majboor hokar mei ye complaint aap ko likh raha hu.
Asha hai aap meri problem ko samajtay hue jarur karyawahi karyngay. Anytha mujhe na chalay hue cansumar court ki sharan me jana padega.
Dhanyawad.
Sandeep mittal
[protected]
7/11-b court of wards compound
Railway road aligarh 202001
Bike no. Up81 bx 9317
Bajaj ct 100
1st job sheet no. Rjc[protected]
Dated.08/06/2018
2nd job sheet no. Rjc[protected]
Dated. 25/09/2018