Bajaj Finance Complaints & Reviews

I have Bajaj EMI loan accoun (4990CD[protected]. Due to some reason my last EMI missed on October. for which I have paid penalty of 450 rs as per Bajaj Finance's rule. But Bajas has been deducted another charges from my back account accordingly as follows

On 12th Oct, 2018 - Amount 295
On 14th Oct, 2018 - Amount 295

My EMI bounced on 2nd of October and I have paid on 6th October (through bajaj agent) (EMI + Penalty).

Then why Bajaj has deducted this much amount from my bank account..!

Dear sir,
I am sri krushna chandra sahoo, husband of the costumer smt. Narmada sahoo of a laptop purchased from the dealer nigam & swarjit world, at bhubaneswar, odisha, with bajaj finance loan, at the product cost of rs. 32000/-, & 1 year term loan, monthly emi of rs.2667/- & 4 months down payment and unusual processing fee was amounted to rs. 12001/- as was processed by the finance company agent, appointed at the dealer's shop....

Whoever the concerned person or an responsible in charge can not be responding us this kind of bad service never been seen in my life.

Though i want to just convey my time what happened recently with your company personal loan services last month on 27th i got call from your bajaj call centre as that i got pre-approved loan of rs 4, 25, 000 and same day it started with an executive call from a local branch executive name mr lohit - [protected] came to my home around 2 pm and took all my kyc documents like pan, aadhar card & 2 cheques and signed all the necessary documents more than 30 signatures has been taken just for approval.

Then after 1 hour later mr ashok called for address verification and met me around 5 pm and took all the necessary information from me & replied the same saying that your loans will be processed.
On 28th i received a message saying that your loan application is rejected, but i called the executive mr ashok to know the status of the loan, there is no proper reason got to me as the pre-approved personal loan provider this is not the way to collect or do process the documents.

Again i called your executive to return back all the necessary documents, he said to collect it from the branch office.

I have been using bajaj finserv facilities since 3 years and never got bounced my cheques or default & i am having good cibil score eligible to take loans only for a reason i was getting renovation of the home at the time they came for the address verification and rejected my profile only for that reason and wasted my precious time and day for that silly reson they cannot reject it

Kindly look after this matter and take as serious note that never ever do take signatured documents again for loan process and do check the status first then process the loan next.

I am looking for personal loan only for my house renovations if you people are really interested then call back or else never ever i will suggest of your services.

Regards
Sadashiva javaresh
[protected]

Hi sir,

I purchase some products using bajaj emi card. I pay regularly. But some situation i can't pay emi for financial situation. Last month also same happened. But today one person called me and scold very bad words. His name is sathish and muralikrishna (He told am bajaj finserv staff). He scold bad words about my family. One month emi only pending (1360). He told am in vysarpadi and using more bad words and black mail me. I have a audio recording. He called to my mother in law at time 9.50 pm. Emi not pay means some bad situation that only i can't pay emi. For this reason your staff will behave this kind of type ah???. Am using 6 years bajaj emi card but now my financial situation is very bad sir, i lost my job last 4 month, now am driving rented auto only sir, small amount emi i know. I will pay sir give some times, more staff called me talk friendly but this kind of rude staff very worst staff. That staff sathish (Chennai bajaj staff) and also muralikrishna. Very bad behavior and harassment me more. Kindly solve this issue. This kind of staff behave like this bajaj name will spoiled.

Regards
Lokesh mk
[protected]
[protected]
Bajaj id[protected]

My number is [protected]
I am receiving so many calls from these bajaj finance people, they don't have minimum coming sense, i have told them multiple times i don't want loan, they keep giving my number to other operators, stop calling me, i don't want your loan, remove my number from your list, even if you tell them you don't want loan they call again and again, next time i'm going to the police with these numbers
Kindly do the needful
These are the numbers calling me recently
[protected], [protected]

I am receiving so many calls from these bajaj finance people, they don't have minimum coming sense, i have told them multiple times i don't want loan, they keep giving my number to other operators, stop calling me, i don't want your loan, remove my number from your list, even if you tell them you don't want loan they call again and again, next time i'm going to the police with these numbers
These are the numbers calling me recently
[protected], [protected]

Dear Sir, I would like to bring your kind attention that recently (before 10 days back) I have been telephonically contacted by a representative of paisabazaar.com. He offered me a Bajaj finsrv flexi loan, where I agreed with term conditions for loan as interest rate 14.4, Processing fees - 1 percent, Insurance - not required, amount - 2, 00, 000 (limit). so next day morning bank person Mr. Rajan collected all formal documents from me, he assured me that loan will be disbursed if I will be agreed. After getting all documents Paisabazaar.com person called me on 22/10/2018 evening and told that Bajaj finance ltd bank agreed for your terms so kindly give approval on phone to disburse your loan amount, so he took me on conference all with Mr. Rajan (bank person ) and got my ok (where I was thinking that this ok is for my term condition), I given my approval as he says that bank is agreed on my terms. Next day morning I received a massage on phone that I received 4 lac 33 thousand rupees (after deducting on my salary account, where total amount to pay was 4, 51, 540. I was surprised and asked to bank person (Mr. Rajan) about it, he says that you agreed for this amount. also I found the interest rate 17 percent, processing fees - Rs.7992, Insurance - Rs. 9540, stamp duty - 500 and GST, also Charge on EMI - 449. which was totally different as told me before loan disbursement. I logged complaint to their customer care email address i.e. [protected]@bajajfinsrv.in but didnt received any solution to till time. Besides that I have reversed all amount (i.e. Rs. 4, 33, 056) plus additional charges of Rs. 18, 384 to their virtual loan account so that I should not be charged extra interest by bank. It is more then a week and bank making interest amount over me. I am receiving these ticket no.s as SR05552472 and SR05492457, SR05492711, SR05345392 whenever I am logging complaint to their wecare mail id. I am attaching bank loan account statement for your reference, kindly verify and do the needful to cancel or change term condition of loan as per my requirement. thanks & Regards Rajesh Rathore ([protected], [protected]), Neemrana, Rajasthan.

I have a mail from bajaj finance stating that i dnt have to pay the bounce check fee of rs 450, since it was the company's mistake and they have waved off the same. But i m receiving collection calls every day. I explained the situation to each and every collection executive but no one is ready to help.
Please help me, i m really tired with these collection calls.
[protected] is my number
I have also attached the proof of the waver of rs 450.

Dear sir /madam,

Hi, this is to inform you that i got a preapproved loan from bajaj. I submitted my documents on 9.10.2018. And i got a confirmation mail from bajaj stating that the loan has been credited to my account. But the amount was not reflecting in my bank account. I called a bajaj agent and checked. The person always procrastinated my needs. So i directly went to the bank and checked and come to know that the maximum amount for deposited is below 1 lakh. So i informed this to the bajaj agent. And he advised me to open a different bank account. So opened a federal bank acc and gave the cheque and other documents to the agent. Its been close to a month but the money is still not credited and the first month emi has already started and got a message from bajaj that emi of 5361 has to paid on november 2. Without receiving the amount in my bank account. How can i pay the emi? Hereby i give my bank acc details. Kindly credit the amount as soon as possible. Looking forward from you.

Loan application no - sf86309739

Loan acc no-403pst90070236

I m getting daily 2 to 3 calls from bajaj finance.
I clearly mentioned to customers care not to call me.
But this people are not understanding and listening.
Please consider my request to explain them not to call me.
I don't know how can I make this shameless people understand.
Daily they used to call me for ove draft facility.
I repeatedly told them to deregister my phone number but they are not doing so.
Please interfere to resolve it as the calls are made by bajaj finance at very odd hours.
I m fed up... U

Dear team,
We existing customers are really facing hectic problems with your services and executives, who are really irresponsible at filling the applications with proper details. I had to provide the statements of my loan accounts to the auditor and none of your team could help me in getting them though had put many request and phone calls and when i was trying to login into your portal it gets denied because of wrong "'date of birth"' though we enter the dob as per the documents we provided to you. That seems executives are not filling the details as per the pan or adhaar proofs we submit and by default they are filling with some most poplar dates like 1/1/and doy (Date of year) or some other dates as they wished. Also none of the customer cares are attending calls and not even proper mail response in emergency. So, please provide a reliable communication and immediate response ffrom now.

My loan account doesn't reflect in the customer portal. How am i supposed to pay on the loan?
I've contacted bajaj finance multiple times for it but i guess no one is interested in resolving this issue for me. Seems like this is how bajaj finance earns through the interest deducted off my bank account. My personal loan account number is p405sof0171389.

Please provide me information sach as my request for change my mobile no. I had the request for change my no. Of 21 october 2018. But still yet not done change my mob. No. So again i am saying that my mob. Has been lost so plz change my no, my old no. Is [protected], and my new no. Is [protected],
And my mail id is ([protected]@gmail.com)

Hi my name is akhil on behalf of my mom . (Saroj Massey) the agent of bajaj finance used my moms document to help someone else get an LED TV which she had applied for... she did not receive the product but the third party agents are harrassing her for payment...

1. misuse of document
2. harrassing the consumer
3: not willing to provide receipt of product received if they gave to my mom

all of this is a offense in the court of law if you fail to provide proof or evidence of the purchase if not u fail as a company and may lead me to take action accordingly
will appreciate for the same
please contact me as i am away from home and cannot get this sorted

contact info [protected]

Dear Bajaj FInance team,

I had a very bad unexpected experience with my bajaj finance Loan Account No:577PMT59406980 which was overdue because of some financial clashes .Either i am regularly paying your EMI without failure. According to RBI guideline nobody have right to abuse or non ensly talking with the customer.A person was came at my home at 9.00 pm and said i am from Bajaj Finserve and started to talk with very rudely and he was taking very non co-operatively.I am a lady and was not aware that how talk a lady the customer.He drunken and taking very crucially. I was willing to pay overdue EMI then I asked him to show employee ID but he refused to show ID proof .That representative said his name Pradeep Kadam and his contact number [protected] .Bajaj finserve is a largest and a good finance company in India. This kind of person is making down image of the company.The recovery agent has to talk in decent and civilized manner; no abusive language should be used. But Mr. Pradeep Kadam abused a lot.
requested to make any action for the same otherwise i will launch a police complain for this thing.Such first bad experience with Bajaj Finserve during 5 years relationship.
So kindly take a action on this thing.

Kajal Ingale.

I am closed my EMI to my LOAN account no. is 4F4GTL43622880. Please provide me the statement of Account and N.O.C. through E.Mail at my registered E-mail ID [protected]@gmail.com.
Mob No: [protected].

Dear ALL,

First of all don't take any loan from Bajaj Finance why because before they are told no preclosure & Insurance changes but when will you go for preclose at bajaj branch they do dramas with words of "your signed documents like already signed the document of all terms & conditions.."

and All companies EMI calculation include Bajaj also using formula like
E = P * r * (1+r)^n / ((1+r)^n-1) plz refer below link https://www.bajajfinserv.in/personal-loan-emi-calculator

If you ask customer care we got hight EMI monthly their formula like below

suppose if you take 299000 loan with ROI of 11.79% for 5 years

Yearly interest on loan amount = loan amount * Flat ROI / 100= 299000*11.79/100=Rs:35252.1/-

5 years interest = Yearly interest * Tenure=35252.1*5=176260.5

EMI amount = 5 years interest + loan amount / tenure =176260.5+299000/60 = 7922.00

If you check in EMI calculator actual EMI as Rs.6, 673, So u think how much they take from customers..

Please let me know if any one have the same problem then we will raise to consumer forum or if any one faced like this and how u solve this problem

On 22.10.2018, i got an sms from my bank account ([protected]), that rs 117/- has been debited towards, bajaj investment intermediary account no: [protected] [protected] for ddr bajaj auto.
I have not conducted any such investment transaction with bajaj auto.
Then why it is debited.

Do reimburse the money immediately.

Regards

Anil thanvi
Ad – ict
Shiksha shankul, jaipur
[protected]

Hai am vinay s m ma loan number is loan # 4f50cd64542865, i have purchased 1 refrigerator and got a call that signature is mismatch so again i signed the copy and couriered but till that i didn't pay any penalty also paying monthly on time without any balance, but my card got blocked once ecs got pass at last 2nd installment, but now its blocked can i know the reason and it ill activate or ill deactivate this bajaj finserv, ill go for other company

Double intrest charge. Please look into the attachment. As per agreement told as 16.14 overall interrest but they are charging 32%, loan amount is 200000 i got 185000 in hand and i am paying 6857 emi for 4 years, i. E 48months. Please lookinto this and assit me.

Account number is - 404pmt76439559

Regards
Mohammed ashraf ali khan
Mob: [protected]