Bajaj Finance Complaints & Reviews

Dear team,
We existing customers are really facing hectic problems with your services and executives, who are really irresponsible at filling the applications with proper details. I had to provide the statements of my loan accounts to the auditor and none of your team could help me in getting them though had put many request and phone calls and when i was trying to login into your portal it gets denied because of wrong "'date of birth"' though we enter the dob as per the documents we provided to you. That seems executives are not filling the details as per the pan or adhaar proofs we submit and by default they are filling with some most poplar dates like 1/1/and doy (Date of year) or some other dates as they wished. Also none of the customer cares are attending calls and not even proper mail response in emergency. So, please provide a reliable communication and immediate response ffrom now.

My loan account doesn't reflect in the customer portal. How am i supposed to pay on the loan?
I've contacted bajaj finance multiple times for it but i guess no one is interested in resolving this issue for me. Seems like this is how bajaj finance earns through the interest deducted off my bank account. My personal loan account number is p405sof0171389.

Please provide me information sach as my request for change my mobile no. I had the request for change my no. Of 21 october 2018. But still yet not done change my mob. No. So again i am saying that my mob. Has been lost so plz change my no, my old no. Is [protected], and my new no. Is [protected],
And my mail id is ([protected]@gmail.com)

Hi my name is akhil on behalf of my mom . (Saroj Massey) the agent of bajaj finance used my moms document to help someone else get an LED TV which she had applied for... she did not receive the product but the third party agents are harrassing her for payment...

1. misuse of document
2. harrassing the consumer
3: not willing to provide receipt of product received if they gave to my mom

all of this is a offense in the court of law if you fail to provide proof or evidence of the purchase if not u fail as a company and may lead me to take action accordingly
will appreciate for the same
please contact me as i am away from home and cannot get this sorted

contact info [protected]

Dear Bajaj FInance team,

I had a very bad unexpected experience with my bajaj finance Loan Account No:577PMT59406980 which was overdue because of some financial clashes .Either i am regularly paying your EMI without failure. According to RBI guideline nobody have right to abuse or non ensly talking with the customer.A person was came at my home at 9.00 pm and said i am from Bajaj Finserve and started to talk with very rudely and he was taking very non co-operatively.I am a lady and was not aware that how talk a lady the customer.He drunken and taking very crucially. I was willing to pay overdue EMI then I asked him to show employee ID but he refused to show ID proof .That representative said his name Pradeep Kadam and his contact number [protected] .Bajaj finserve is a largest and a good finance company in India. This kind of person is making down image of the company.The recovery agent has to talk in decent and civilized manner; no abusive language should be used. But Mr. Pradeep Kadam abused a lot.
requested to make any action for the same otherwise i will launch a police complain for this thing.Such first bad experience with Bajaj Finserve during 5 years relationship.
So kindly take a action on this thing.

Kajal Ingale.

I am closed my EMI to my LOAN account no. is 4F4GTL43622880. Please provide me the statement of Account and N.O.C. through E.Mail at my registered E-mail ID [protected]@gmail.com.
Mob No: [protected].

Dear ALL,

First of all don't take any loan from Bajaj Finance why because before they are told no preclosure & Insurance changes but when will you go for preclose at bajaj branch they do dramas with words of "your signed documents like already signed the document of all terms & conditions.."

and All companies EMI calculation include Bajaj also using formula like
E = P * r * (1+r)^n / ((1+r)^n-1) plz refer below link https://www.bajajfinserv.in/personal-loan-emi-calculator

If you ask customer care we got hight EMI monthly their formula like below

suppose if you take 299000 loan with ROI of 11.79% for 5 years

Yearly interest on loan amount = loan amount * Flat ROI / 100= 299000*11.79/100=Rs:35252.1/-

5 years interest = Yearly interest * Tenure=35252.1*5=176260.5

EMI amount = 5 years interest + loan amount / tenure =176260.5+299000/60 = 7922.00

If you check in EMI calculator actual EMI as Rs.6, 673, So u think how much they take from customers..

Please let me know if any one have the same problem then we will raise to consumer forum or if any one faced like this and how u solve this problem

On 22.10.2018, i got an sms from my bank account ([protected]), that rs 117/- has been debited towards, bajaj investment intermediary account no: [protected] [protected] for ddr bajaj auto.
I have not conducted any such investment transaction with bajaj auto.
Then why it is debited.

Do reimburse the money immediately.

Regards

Anil thanvi
Ad – ict
Shiksha shankul, jaipur
[protected]

Hai am vinay s m ma loan number is loan # 4f50cd64542865, i have purchased 1 refrigerator and got a call that signature is mismatch so again i signed the copy and couriered but till that i didn't pay any penalty also paying monthly on time without any balance, but my card got blocked once ecs got pass at last 2nd installment, but now its blocked can i know the reason and it ill activate or ill deactivate this bajaj finserv, ill go for other company

Double intrest charge. Please look into the attachment. As per agreement told as 16.14 overall interrest but they are charging 32%, loan amount is 200000 i got 185000 in hand and i am paying 6857 emi for 4 years, i. E 48months. Please lookinto this and assit me.

Account number is - 404pmt76439559

Regards
Mohammed ashraf ali khan
Mob: [protected]

I feel like bajaj finance is a cheater...
My loan emi starts from march 2018 and ends in october 2018...
Some months i made late payments and they charged me extra 400 rs for each loan account... I have 2 loan account so i pay 800 some months...
Now since september i started getting calls and messages saying that i still needs to pay penalty charges... And let me tell you i have 2 loans and i made payment for both loan together... Why bajaj people asking me penalty payment for only one loan account.. Y not 2..??
And executive who calls me don't have manners to talk... If there is penalty for bounce charges why didn't they tell me since my first emi or in the month i paid late emi... Y are they telling that when my emi was about to be over...???
Please check on to this i am not responsible for any penalty... Coz i paid late payment charges whenever i paid late...

When i am trying to purchase products from store a error message popup "mobile number is not registered with bajaj".. Please solve the issue.

Mobile number is [protected]
Via this number i had purchased a bajaj palatina comfort bike also

Bike detail:-
Bike number plate number is "br01cz1006".
Bike owner name is prabhanjan singh.
Address: shyamawati kutir, singh colony, trasport nagar, kumhrar, patna

Hello bajaj finance,

Loan number - 5790cd26093170

My loan got finished in may 2017 with last emi dated 24/may/2017 for above-mentioned loan account but today i have seen another transaction on my account for inr117 saying cms/[protected]/bajaj_auto_cd_5790cd26093170

Can i know why this transaction has been made without my knowledge and purpose of it?

Regards,
Mamta

Hello bajaj finance,

Loan number - 4010cd21855143

My loan got finished in may 2017 with last emi dated 24/may/2017 for above-mentioned loan account but today i have seen another transaction on my account for inr117 saying "cms/[protected]/bajaj_auto_cd_5790cd26093170 '

Can i know why this transaction has been made without my knowledge and purpose of it?

Regards,
Mamta

Sir bajaj finance is calling me daily to take loans, at the beginning i requested caller that i'm not interested but they increased frequency of calling me even on sundays, it was their height so getting irriteted i shouted on the caller to stop calling like a begger (Bhikari) i cant immagine that the company like bajaj fin. Can come to this cheap level. Though i'm it's costumer i've fade up it's begging strategy.

Hi, my name is taslima ghanchi and i have recevied bajaj finance call 21/10/2018, time 12:02 pm number - [protected], excutive name - vikram, and he is very very rudely talking to mee, he was not properly information given on call, i am asked loan regarding information given properly he was talk in hindi, "aapko samjana hamara kam nahi h and mere sath bahot jagda vo call p or aakhir m mene is liye call disscunecr kar diya or m dusre sabhi mere sabhi couligs ko bolugi k bajaj finance ka call na receiv kare loan k liye aaye to" plz apne excitive ko bole k customer se thik se bat karr thik s properrly samjaye ase bat karege to sare aapke customr bhag jayege... Dusre finance ki or, this solution give to mee

Sir maine kanpur branch mein dealar code open karne ke liye aplaied kiya papers & visit compleat hui mere pass msg mein detail aai but last mein jawab diya ki aap ka aprovel uper se nhi huaa kyoki aap ne apne showroom ke aage teen lagaa rakhi h sir jabki other showrooms jo hmse chhota bussiness karte hain aur unka bussiness bhi new hai jabki mera 9 years old aur one cror tarnover ke sath hai please help me

Dear sun videotronics, enrollment link mailed to [protected]@gmail.com. Bpes id: 146618. For queries connect with anand. [protected]@bajajfinserv.in

My mobile has been lost so i want to change my mobile no. My old mob. No. Is [protected] and my new no. Is [protected] and if company wants to contact me then contact my this no. My no is [protected]. And other contact my mail id. My male id is, ([protected]@gmail.com). If company wants to talk me so plz contact my no and plz earlier change my no

I recently purchased a phone via celekt and bajaj finance at the time of order we never discussed any additional warranty or plan but got a message few days later saying "insurance applied with loan application no. 400dfs88252542 is currently in process. Policy name: digital fone safe, policy owner"
From that day till now i have multiple follow ups
Celekt is not taking ownership, the agent from bajaj finance says he had forwarded email but no action can be taken except i have to go to bajaj finance office and fight with them???
This is unethical, fraudulent and totally unprofessional of bajaj finance plus your customer care numbers are pathetic

Can any one look into this and resolve

My installment is 2451 but bajaj finance company charged 2849 i know about this fifth installment i want to refund my extra money i also refund my extra bounce cheaqe payment and late, charges fees 450 i am not satisfied with your service if our cheaqe was not bounced i do not know about your mistake you charged me more 3582 rupees acc to you this is not more amount but middle class people has too much amount your company must call this number [protected] . if you will not respond i complaint your company other method