Bajaj Finance Complaints & Reviews

I have a personal loan with bajaj finance and i have missed a payment spoke to one of the executive informed them that this is the first time i missed the emi however after few request the person reduced the bounce charge from 1200 rupees to 780 rupees i made the payment but still bajaj finance again charged me 1200 rupees i have sent several emails and spoke to many customer care representatives still have not received any refund from them and they do not have any feelings for customers they are only behind money they do not understand any situation they are just waiting to know how to grab the money from the customers and this is one of the pathetic financial institution that i have seen.

Daily getting calls from bajaj finance. I am not interested in taking any loans. Moreover the customer care executives are highly unprofessional and lack any maturity. They speak in hindi despite knowing whether the other person understands it or not.

I recently got a call from an executive saying that he is already in a bad mood when i said that i am not interested in taking the loans/over draft.

Please stop this nuisance.

DEAR BAJAJ FIN TEAM,
This employee of Bajaj finance serve, Raipur Chhattisgarh is nether closing our loan account which is already being paid. Neither he is providing us the NOC document since 2 months. Please look into the matter asap. He's contact no. is [protected]. HIGHLY UN-RESPONSIBLE, UN-PROFESSIONAL STAFF YOU HAVE. I AM FED UP WITH THERE ATTITUDE & BEHAVIOUR. DONT NO HIS NAME [protected]. PLEADE RESOLVE MY ISSUE ASAP.

Hi, I am Balaji from tirunelveli, , why add me this Bajaj fone safe service, , how dare, why add to me this scheme, are you cheating with people, , , every emi I have extra 385 rupees paid, but the poorvika - town said I am not the response, no application signed from dealer side, then how to add this scheme, nobody explain to me, now why I am paid for extra money? My Bajaj mobile number is [protected], , , never days this scheme also continue to return all Bajaj documents to Bajaj office

I took a product on emi and i was asked to pay 2900 per month for 8 months.
On 3rd dec they charged me 3529 instead of 2900, on 15th dec they charged me 118 for some maintenance charges and now again they charged me 3698 instead of 2900 again.
Plz refund the extra money they charged from me and look into this matter as early as possible.

I have attached the bank statement.

This is inform you that has been charges deduct by bank as per bajaj finance request for ecs mandate charges. When i bought this mobile that time told me we give 0% and no any hidden charges we deduct from account but suddenly got message amount debit 118 rs by upon request by bajaj so please reverse
Amount asap other wise go with legal step.

Bajaj card number:-[protected]

Regards
Jalpesh

Hi,

Yesterday, i have noticed that rs.168/ has been debited several time without any authorization from my icici bank saving account.

I am shocked to see this, please reverse and credit it back to my bank account.

Please let me know why and by whose authorization have you debited this amount.

I have nothing pending with bajaj finserv. I don't have any loans with you.

I expect the amount to be credited to icici bank account immediately with proper explanation from your end.

Transaction detail is shared below:

Transaction date: 2018/12/21
Transaction amount: 168, 472, 471, 413rupees
Transaction type: debited
Transaction description: paid to tpcf bajaj finance

Waiting your earliest and positive response.

Name of the account: kattumuri suresh
Bank icici bank
Branch film nagar hyderabad
Ph no [protected]
Email sureshk. [protected]@gmail.com

I bought Asus Zenphone Max Pro M1 from Flipcart on EMI which was delivered on Thu, Aug 9th '18. (please note I bought only one mobile.)

The issue is that I am being charged two EMI every month for this mobile and so 12 emi has been deducted till yet it should be 6.

I tried reaching you on customer care number but no luck, then I visited your city office Two times here at Indore. They told me that Flipkart generated Two loans, but when I spoke to them they clears that no issue from their end. I have spoke with flipkart three times about this.

My emi is 2176/month, it should be total rs.13002, But It was deducted extra 13002 rs. from my account.

Please take a look on the attachments, and resolve the issue asap.
It has been 6 months and there is no solution from your end.

Bajaj finance executive call me many times, they are looking for a particular person. I corrected them in many occasions that this is not the number of the person they are looking for, still they tell me that they have this data and they want to talk to that particular person. Even they ask me questions like, who was using my number earlier. This is unacceptable to get these unwanted calls and get harrassed even after correcting them.

I have my ac emi being paid via your card. Due to some issues i had to close my bank account attached to bajaj emi card for the emi deduction, hence i have visited your branch and submitted my new bank details in november in the 1st half of the month. I also paid in cash and in advance for december because i was informed that it will take some time for the process to attach the new bank account in your system. I had even called your helpline number couple of times in december end to confirm which bank account is registered with you, i was confirmed by your staff that the new bank account has been added. But in january the money did not get deducted from the new account. Inspite of me being consious on my part by calling your customer care to confirm about the bank account number registered with you and making an advanced cash payment for december, you people could not do your job properly for which you are charging me an interest, which i do not think i am obliged to pay. Also i am receiving calls every other day from your untrained staff to make this extra payment, when ever i ask them for a solution for this problem they jus cut the call. Also your representatives have no etiquettes to talk and the background noise is more audible than the person is trying to make the conversation. Really upset with this service. Please do something about this.

I have been charged 3099/- as cpp variant which was never informed or i am aware of.

I dont want any cpp variant cover or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan account 404pht[protected]

My home loan advance rupees after loan refundlebal rupees 3 months your service provider 1 day 2 day help me Surendranagar bjaj finance number
5 complaints but no response your bjaj financer ur response ur company Surendranagar office it home loan ur company officers number
5 milanbhai [protected] my user ID 73040632 my contact number [protected]

Inspite of cleared all there dues properly they write on my cibil report, settled.
Due to which while i am applying for loan every time i got headache.
Inspite of several complaints to them they not responding.
Please take urgent action.
Both the report attached.
I have cleared their loan completely
Please contact
[protected]
Dr abhishek agrawal
For loan account number
[protected]
Bike number
Up15y 7948

My mobile number is [protected] and i get company calls daily more than 7 calls and it is very incomfortable for business workers so please don't call us. And it is very irritating to hear calls from you in our business working times so please don't call us and when we block any number we are getting calls from other numbers its like you are forcing us to swiych of our mobiles so please take this note and kindly solbe our problem

Hi

This is rajesh, actually i bought a mobile
Phone with bajaj finserv. Yesterday i got a mail
Regarding mobile insurance. My bajaj insurance is of 2169 rupess but yesterday extra amount was deducted from my bank account of 2556 rupees. I want to stop the mobile insurance service. Will you help me.. Please help me, can you cancel the mobile insurance

I am bajaj finserv customer having subjected card.

Actual limit of card is rs. 50000 but due to low cibil score it has been reduced on rs. 20000/-

I had personal loan from bajaj which is closed by me without any default.

I last month i received massage that my card is active.

But today i try to purchase my mobile that time i received massage that my card is blocked due to lo cibil.

I want reason why my card has been blocked without informing me by a single massage?.

And more unprofessional thing is that i never able to touch customer care on[protected] & [protected].

Why this numbers kept in service by you & same has been displayed on websites?.

If my card has been activated in last month then i want to know actual cibil status, because there is no any default done by me in any loans or credit cards.

Treat this mail as an urgent i want to escalate this at higher level.

If i didn’t received justified revert from you then i will proceed with consumer forum for the same.

Bajaj team not able to provide justified reason after multiple followups.

Hope i received better feedback from your side.

Kind regards.
Mayur shivnekar

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Confirmation of your application
Finance
Bajan finance ltd. 10/11/18 at 6:54 pm
To
[protected]@yahoo.co.in
Message body
Dear, mangesh bodakhe

Greetings from bajaj finserv!

Your application #mb75301 has been approved. Your sanction amount rs.1100000
Emi details: tenure 10yrs
Yearly emi: rs.110000
Your investment amount rs.110000.

Kindly co-operate with sales officer.

This is a system generated mail. Please do not reply to this mail

Dec 27 i applied for senior citizen fd for rs. 1l. Not processed till yesterday. Called their customer service number 100 times... Never goes thro... The one time it went thro' the customer service agent asked me to google their customer service number. So lax!
So wrote an email asking them to cancel/withdraw the application for fd. I also wrote to my bank and put a stop cheque payment to bajaj finserv immediately.
I applied for fd with mahindra financial and all it took is 15minutes to apply.

I have purchased LG LED TV 43" through Bajaj Finance and all the EMIs. Now the company has been demanded Rs 117/- on account of annual charge of EMI card and the same has been deducted from my bank account on 21 Dec 2018 (SMS attached). Which is totally wrong deduction as neither I have received any EMI Card and nor applied for further loan except for LED TV which has already been repaid to the company. In view of the above, It is requested to refund the above amount and block my EMI card forthwith.

Dear Concern,

This is very sad that there is no ethics of talking to a customer when we get a call from Bajaj Office ..
I have been harassed to the core, whenever I get a call from you guys . I am also not sure if the calls are from your company because they speak with accent and with poor communication skills.

The reason of writing to you is that I have been charged twice. First I made a payment of my EMI on 3rd of January (screenshot attached).
Again it got deducted yesterday. (check the above attachment).
When your website has an option to make a payment from Paytm and has been done long back...
I have been getting calls from multiple numbers and asking to make payments everyday and initially keep me on hold for 30 sec...and no response . Last Sunday I gave them the transaction id also and from Sunday they take the details and said that will call back to confirm the status.
There is no response from there end ...They call from personal number when you call on the number s there is no response ...And they call on Sundays working hours and when you pik up the call there is no response atleast for 30-40secs...

[protected]
[protected]
[protected]
[protected]
[protected]
[protected].

When my payment is successful...why there is deduction again???.

If I dont get a immediate response ...I will be writing to the next level.

And your agents asks us not to pay through Paytm . Then why you have activated the option..

Atleast should know how to speak to a customer .

Regards,
Sonali Preetam
[protected]