Bajaj Finance Complaints & Reviews

Respected sir/madam

My name is Dr Ragesh R, I had an OD of amount Rs 6, 68000 taken on Nov 2017 and I am regularly paying the interest amount of Rs 8628.Recently I got a call from bajaj sales representative stating that I am eligible for a Top Up of Rs 2, 00000, with out any additional charges., and he told that i[censored] dont need the money now the same amount can be transferred to my virtual account, by paying Rs1 per month as the maintenance charge.So I aggreed to take the topup of Rs 2, 00000.On 5th December 2018 Rs 1273763 was credited in my account. I enquired the bank about the fund transfer and they told it may be a miss transfer, and the amount will credit to the concerned account with in 24hr if it is a miss transfer.I also enquired that sales representative about the amount transfer and he told he is out of station and will call me after enquiring.I also try to sign in my account, but I couldn't.I called the sales representative again and he told the site is under repair for 2 days after that he will give me the details.

On 7th I again called him about the fund transfer and he told the amount sanctioned is Rs 20 lakh.He clossed my previous loan account bearing amount of Rs 6, 68000 and the balance amount is credited in my ICICI account I told I only give consent for 2 lakh then how come this much amount credited in my account.He told i[censored] transfer the balance 1273763 to the virtual account no there will be only interest for the amount utilized.

Today (10/12/18) I went to the Bajaj finance office at Thampanoor, Trivandrum.I found that the amount I got sanctioned was Rs 20, 45, 500.From that amount Rs 95, 683 was used for insurance, processing charges etc.

Now I have to pay interest for Rs 20, 45, 500 which I didn't apply.its almost 3 week i didnt even get an email/msg regarding my loan sanction/EMI details.i also tried calling their office but no one is reponding, i tried logging into their site, but it says my mobile no is not registered, i send them email regarding the issues and they respond me and advised to send details like loan account no, address etc.without getting loan details how can i send the details.when ever i am sending them a msg, they are asking my loan number.I am frustrated with their behaviour and this problem is giving me a mental stress.please give me an advise

Worst bank I have ever seen, worst experience I got. Would never suggest any to use this.

My worst experience is as follow

Jan 2018 I have updated my SBI account and they have deducted 3-4 EMI from there, suddenly they have changed my account to Axis bank account that I used in 2012. This can be done by only worst bank like Bajaj
I have shown curtsey and paid amount through online channels and Bajaj should be thankful to me Instead they have charged dishonored charges to me.

I raised so many request, but of no use. Even Customer care people are so illiterate they don’t understand problem nor raise any dispute on behalf of me.
I am 200 percent sure this request will also be closed without any resolution by someone illiterate guy.

WORST Bank
My mobile no - [protected]

I got a call from sunil agarwal ([protected]) for a personal loan. He offers me a 0% interest loan against insurance policy.in details he told me to buy a insurance and on the behalf of policy bond bajaj finserv will give me the 0% loan.

Then i got a call from rahul ([protected]) he asked me to buy a insurance policy from future generali, total value of 6, 00, 000.00 and to be paid in 10 installment of 60, 000.00, means 10 %...

Dear Sir,
I received a call from bajaj finace(MR.ALOK VERMA, CELL NO. [protected]).He is working in bajaj finace and residance is alos in delhi .He promised me we will provide you interest free loan amoutn Rs. 400000.00 loan against if you purchase a policy Rs. 400000.00 which premium is 33333.00 per year for 12 year and after maturity of the all amount will be receive by bajaj finace .So i hade tranferered the total amount Rs. 131833.00 (33333.00 for premium, code charges 85000.00 and agent code charges is 13500.00) to Mr. Alok verm as per his instruction in below account details from my account by net bancking.

Name Acount No. Ifsc code amont
RAVI MANE Tiwari [protected] BARB0DARANA 33333.00 (15.11.18)

RAVI MANE Tiwari [protected] BARB0DARANA 20000.00 (21.11.18)
RAVI MANE Tiwari [protected] BARB0DARANA 22700.00 (22.11.18)

RAVI MANE Tiwari [protected] BARB0DARANA 20000.00 (28.11.18)
RAVI MANE Tiwari [protected] BARB0DARANA 22300.00 (28.11.18)
Sumit Midda [protected] ALLA[protected].00 (07.12.18)
Sumit Midda [protected] ALLA[protected].00 (07.12.18)
Ritesh[protected] JANAKPURI 2500.00(11.12.18)

Udhaybhan Tiwari [protected] BARB0DARANA 6000.00 (14.12.18)

Please help me and provide my amount of above mention

From
Pusa Ram Dhidharia
PRESENT ADDRESS-
AURO SPINNING MILLS,
A UNIT OF VARDHMAN TEXTILES LTD
SAI ROAD BADDI DISTT SOLAN
PIN 173205
CELL NO.

Hello, i have had a very bad experience from bajaj finserv customer agents who call me from mangalore. The lady from the collection team speaks the dirtiest possible language and tortures me with her words. She uses very abusive language. I have even reported this to the local police station, but she does not talk a word when i hand over the phone to the police. Bajaj executives are completely unprofesional. They have hacked my face book account, taken my friend's and their friend's contacts and are spoiling my name by calling them and giving them information about my repayments. This is a completely illegal activity from bajaj and i hope appropriate action will be taken against them. Their contact numbers are as follows:[protected],[protected]. If there is non payment, please follow some legal procedures and do not speak and ct so cheap by hacking our accounts. I will be forced to go to the consumer court againt bajaj finserv, if no action is taken immediately.

I receive a dozen calls every week from bajaj finance even when i had asked them not to call as i am not interested in their services. This has become a menace as they don't have a proper customer relationship management. I'd request action to be taken against them. The number i receive calls on are [protected].

This has become a harassment as they use different mobile numbers each time.

I want to lodge complain against bajaj personal loan deptt.
Below is the detail send me by bajaj before disbursal the amount in my account but no where mention the amount of emi. So many times i called to bajaj repersentative (Mr shivam mob:[protected]) and marketing team alsofor the same but unable to know the emi amount. During loan approval i have mutual agreed on mail that emi will not more than rs 9600/ for 24 month now why bajaj not mention the emi amount in final product.

Loan account number p401sol0283384
Loan amount 203131
Total fees (Inclusive of gst) 8211
Stamp fees 50
Insurance premium 3131
Ffr charges 1
Net disbursement amount 191738
Tenor (In months) 24
Roi 14 %
First emi due date (Yyyy-mm-dd) [protected]
Regards
Nisar husain
[protected]
Nisar. [protected]@gmail.com

I am puchasing a mobile with bajaj finserve and bajaj finserve added a insurance without my permission and not given a insurance paper of my mobile phone. Plz send insurance paper on my email id at "[protected]@gmail.com" and my loan no. Is "581dpf84368715"..
This a wrong way of bajaj finserve. I am not satisfy with bajaj finserve. Please solve the problem in short time otherwise i am not pay the emi for bajaj finserve...

The applicant has applied for loan with various banks and in the process generated his cibil report vide control no.[protected] and was surprised to notice the above said loan a/c no. L3wdel02075351 autoloan (Pesonal) of rs.1, 20, 000/- with due balance amount of rs.12, 570/- is reflecting in my cibil report. However, i have never taken or even applied for the above said loan. Thus, it is kindly requested to verify and delete the above said loan account from my records including cibil report and intimate about the to the cibil as soon as possible since i am facing problems in availing banking services like loan, credit cards. My personal details are as under pan no. Axvpk3134h name anil kumar s/o sh sukhdev r/o 11a 3rd floor triloki colony bapu park kotla mubarkpur new delhi-3

My name is mr. Ramdas narayan pawar. My locan acct no. Is 402cdd92702312. I was taken laptop from vijay sales stores from pune on 26 oct 2018 and made pre payment of rs 11978/- and remaining amount rs 18832/- was to be paid in equal emi of rs 2354/-pm for 8 months. On 02 dec 2018 your company has debited rs. 3138/- instead of rs 2354/-. After that i have the sufficient money to pay remaining amount and i had visited so many times to your offices located at fatimanagar and wakdewadi for four closure of loan. They refused me for the same and replied that "as per companies rule we can't take any amount till first emi is not received"' where as rs 3138/- was deducted from my account on 02 dec 2018. Finally i visited your main office located at wakdewadi for closing the loan account and requested to cashier to deduct rs 3138/- and i will pay remaining amount i. E. 15694/- then the cashier refused for this amount and told that rs 3138/- will be reverted back to my account. Finally on 14 dec 2018 and i have paid total amount of rs 18832/-. Which was showing outstanding on my above loan account without deducting rs 3138/-
In view of the above i would like to request you to look into the matter and refund rs 3138/- in my account as soon as possible.

I have bought the led in the month of dec15 and i have paid all charges required for the card formation
And processing charges at the time of led purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs dec-15. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Prabhakar gogulamudi

Respected sir, i have booked a dishwasher neptune vx on 6/11/2018 with customer account no.[protected]. I have given them a photostat copy of the cancelled cheque no.703109 of andhra bank. Now your staff there on 6/11/18 showed me on screen we have changed your account no. From 0441 to 0292. Later on when they started to give me calls for bouncing of cheques i requested mr. Taranjit singh to give me proof that you have changed my account no. There and then. He gave me copy of disbursement memo which clearly depicts that my account no. For deduction is with last four difgit is 0292. You have only copy of cancelled cheque no. 0292. So why this harassement on part of bajaj staff. Whjy this penality of rs/450 + rs 200 from your side. Thanks god i have not taken any big loan from such a bad company. Please resolve my issue. I am bend not to give any single penny of latte fees or bouncing of cheque of wrong account taken by your company. So dont spoile my cibil ratings in your records by the mistake of the company bajaj finaserv. I asked number of times to your staff to change the number of account to your staff but they told me it is changed we are here on 6/11/18. Butbecause of dewali rush they committed a mistake. Now they have given this disbursement note that this is the fault of other section of bajaj finaserv.

Hi,

Below shown ecs is old one which is over in jan 2017.

Old ecs details
Loan account number : 4040cd05106626
Ecs mandate number :kb670096

The below ecs is ended this month.

Present ecs details
Loan account number : 404rem85791084 ecs mandate number :kb3142744

Now the issue is
Loan account number : 404rem85791084
Is linked to my old ecs mandate number :kb670096 which is actually a mistake from bajaj finance. For which i had intimated them about this fr last 2months but from past 2 months they were least bothered to rectify the mistake and forcing me to pay the bounce charges of 450/- now.

Because of this mistake i used to get message as "could not process ecs as it was blocked by the with drawer".
I did check with my bank and the bank customer care from which i came to know that the loan account number : 404rem85791084 ecs is not blocked.

Bajaj finance understood the issue last month and previous to that month as the emi was for 3 month. Sad part is bajaj finance is not ready to rectify the error rather blaming me as i have blocked the ecs.

Request you to please help me on this is.

Dear sir/mam,
This is to inform you that recently i had purchased a samsung mobile from the mobile shop named "shri sachidanand n. K. Gallery" (At mata rani chowk, ludhiana). The dps loan account no - 426dpf86905605 with a total loan amount of rs.18500 from my bajaj finserv emi card ending with 2970 having customer id[protected]. I didn't opt for any mobile insurance with the mobile, but if i check my details online at bajaj finserv, it shows emi for my mobile insurance with a total amount of rs. 1849/- besides the mobile emi. I have already contacted the dealer and the bajaj finserv representative many times but the issue hasn't been solved or i haven't provided any proper solution. Bajaj finserv has insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. I kindly request you to cancel my mobile insurance as soon as possible and refund the paid amount and send me the confirmation of cancellation of mobile insurance immediately at my registered e-mail id ([protected]@gmail.com).
Thanks and regards
Devi dyal goyal
(Registered mobile no.- [protected])

I will pitched the unnecessary useless insurance for 2k which i denied as i am getting 1k insurance from mi itself. I have texted dfs n to the given number within 48 hours but no response was given to me. My loan application number is sf89909454.
Please look into it as these stupid insurance fooling policies won't help and a customer can seriously drag you to court for this kind of act.

Thanking you
Regards
Harsh chhettri.
[protected]

I have closed my 2 wheeler loan but still i haven't received the noc.
Loan number: l2wuln01052577

Noc to be sent on: [protected]@gmail.com

Please try to resolve it as early as possible.
I am very much frustrated with the finance service which bajaj had given me.

I will never ever suggest bajaj finance to any of my friends because they have cheated me by eating my last installment of 3392 rs.

Purchased sony tv from unique enterprises new delhi in nov, -18. On emi
Basis for 14 months and also ensure that will be deducted from dec-18. Emi - 3500/- fixed for tv and for insurance rs.5800/- for two years through emi - 414 total emi 3914 has been fixed by your agent. But deducted in nov rs 2946/-
From ac no.4010cd[protected] & rs.1308 ac 4010cd90834785 & in dec rs.2916/-, rs.1278/-. I request u to cancel insurance & refund excess amt which deducted. Regards

Dear sir/ma'am,
Greetings from vijay singh!!

Details of policy

Master policy number : og[protected]-00000004

Child certificate number og[protected]-00015983 policy issued on 21-dec-2016

Child certificate number og[protected]-00032530 policy issued on 04-oct-2017

Child certificate number og[protected]-00067265 policy issued on 12-oct-2018

When i bought policy, your exicutive told me that the premium will remain the same for 60 years, it will not changed. Buy premium is increased. Kindly remove unnecessary amount. I am not able, to pay increased amount. I have call recording of your exicutive.

Regards

Vijay singh : +91 [protected], [protected]

I mail so many time for bajaj finance service tie up to my newly open MI store . I try to connect your company through mail, we got reply from last 45 days go to nearby bajaj finance office, my location is mathura, Agra is nearer to me there is one guy satarchi sharma he asking for money 3000 from one month, i give him all documents he hold my all the process, we not full fill his demand he hold our process .

i mail to your wecare portal but didnt get response they just reply that go to nearby store what the hell idiots are working in this company

MI Store mathura
Mobi HUb mathura, UP
mazhar khan
[protected]

Hello,
This is to inform Bajaj Finserv that I have been receiving calls almost everyday for loans, but im not interested, so please dont make further calls regarding any type of loans .
Also after repeated messages given to customer care there has no positive results.
I urge to bajajfinserv to stop making me calls.
This is very frustrating.
I hope my message is conveyed to you through consumercomplaints.in .