[Resolved]  Bajaj Finserv — 4000CD[protected] EMI Mandate Rejected by Bank

Address:Hyderabad, Andhra Pradesh

I got a message from DM-BAJAJF "Dear Customer, your EMI mandate is rejected by your bank. While we reprocess payment, we request you to register mandate and send a copy to BFL" What should I understand with this message? Whom should I contact (or) How can i register mandate? send a copy to BFL?????? with out any email id mentioned (or) location mentioned to go and drop how can a person do this ???? My Loan ac - 4000CD01923905 Regards, Sravan
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Aug 7, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Customer

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Customer,

With Reference to your post and our discussion, the sms you have received is for Mandate rejection, we kindly request you follow the instructions as mentioned below:

• Please submit 2 printouts of the attached ECS mandate forms
• Kindly fill in every detail appropriately in the ECS mandate forms
• Forms need to be duly signed and stamped by your bank

The above mentioned documents need to be submitted at your nearest branch

BRANCH ADDRESS –

“The Belvedere”, 4th Floor, 6-3-891 & 892, Raj Bhavan Road, Opp:State Bank of India, Somajiguda, Hyderabad – 500082, Andhra Pradesh

Alternatively, courier the documents to us on the address as mentioned below. Please mention your Loan account number on the forms.

Bajaj Finance Limited
C/o Tata Consultancy Services
Attention – Pradeep Rajput
Electronic Sadan No. 3, Bhosari MIDC
Near Philips, Near Bhosari Police station
Pune Nasik Phata,
Pune 411026,
Maharashtra
India

Important note: If the repayment track is not streamlined it will impact your CIBIL & you will incur penal charges.

Please note that if your EMI gets cleared through the existing mandate form, there would not be any issues, however if it gets rejected, you would have to submit a new ECS mandate form.

For any further clarifications write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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