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Bank of Baroda
Bank of Baroda
Customer satisfaction rating: 13%
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3991
COMPLAINTS

Bank of Baroda Customer Care

Bank of Baroda

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Address
Suraj Plaza-1, Sayaji Ganj
Vadodara
Vadodara District
Gujarat
India - 390005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1565
down
629
up
529
down
281
up
367
down
270

Mobile:
Mobile:
up
600
down
239

Additional info
Bank Of Baroda / Net Banking
Toll-free: 1800 222 227
Tel: +91 22 6789 2816

Bank Of Baroda / Credit Cards
Toll-free: 1800 225 110
Tel:
+91 22 2204 9979
+91 22 2283 1945
+91 22 2202 0630
+91 22 2283 2827
Fax: +91 22 2284 5239

Bank Of Baroda Corporate Centre
Plot No-C-26, G-Block, Bandra - Kurla Complex, Bandra (East), Mumbai - 400051
Tel:
+91 22 6698 5000
+91 22 6698 5004
Fax: +91 22 2652 3500

Bank Of Baroda Head Office 1
Suraj Plaza-1, Sayaji Ganj, Baroda - 390005
Tel: +91 265 236 1852
Fax:
+91 26 5236 2395
+91 26 5236 1824
+91 26 5236 1806

Bank Of Baroda Head Office 2
Baroda House, P.B. No.506, Mandavi, Baroda - 396006
Tel: +91 26 5256 3932
Fax: +91 26 5256 2445

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Customer satisfaction rating
13%
Complaints
3991
Pending
0
Resolved
530
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Bank of Baroda Complaints & Reviews

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 9004408111
Dear sir Our Madam Bye Mistake Send Other acc No Money MY Brother ACC NO Send Money BUT Bye Mistake Send Other Acc No My Brother Acc No Is [protected] Mister Shashi Ram Ashare Kharwar Date 03/12/2015 & Send Acc No Is 6264 Customer Name Is Sayed Hassan Branch Id _ 1CRMHTH45 Reference Is 7077 Amount Is 2700 Regard Raj Kharwar Con No [protected]

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[Dec 04, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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    Bank Of Baroda — Cash deposit in yamuna nagar

     kGaurav
    Hi i want to complain about the behaviour and attitude of staff and bank manger of BANK OF BARODA, Yamuna Nagar Branch, (HARYANA). firstly...

     Sanjay gupta
    Sir i have lost my atm(debit card) Today at 8.00pm.so i want my atm related services to be closed.kindly consider my request and close d services as soon as possible. Name-sanjay kumar gupta Acc no.-[protected] Conct no.[protected]

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    [Dec 02, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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      Bank Of Baroda - Haldia Branch. — Bad cibil report due to bank of baroda. [Resolved]

       skhatua
      Recently, I have collected my CIBIL report and have found there is some report which is coming from Bank of Baroda. I did...
      Complaint comments  Comments  (6)

       Nk Riyaz
      Dear Team I try to apply a net banking in Bank of Baroda the facility not there in Bob what service provided I applied the Debit card almost a month ago they were not providing me to whom I need to ask I n trying to call to cc no is always busy when I'm reaching to bank they unable to attend to customer please help us to short out this problems

      Complaint Status


      [Nov 29, 2015] Bank of Baroda customer support has been notified about the posted complaint.
      Dear Sir,
      ac no:[protected] _Meera Threads Pvt.Ltd. Co. No. [protected] Sir My Complains Is We Diposit 100000 Lks Rs.Cheque In Udhna Branch In Suart(Gujarat) Cheque Return, Given Reseon From Bank Wrongly Dilevar Fine Sir,
      And Bank Has Reclearing This Cheque Three Time And Three Time Cheque Return And Three Time Take Cheque Return Charges.Sir we Dosn"t Second, Third, Forth Clearing So Why Did Give Charges.
      please help us to short out this problems
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         Sinha Shikha
        Date of incident:[protected] to[protected] Client no.: Suspicion person number: [protected](Ashish Verma as he said) Description of the incident: https://www.consumercomplaints.in/bank-of-baroda-b100088/page/167#get-cl1183328 Incident start from here yes, when this url link is going to open there is a complaint regarding of 4400 INR deduction by a company (which seems fraud because mail to that company's id was not receiving mail) which asked me only debit card detail and there was no otp codr verification was asked which is asked for regular online transaction. After posting ths complaint I got a call from this no. +91-[protected] immediately. The person said he is calling to solve my problem his name is Ashish Verma. He asked about whole incident and asked me debit card detail which I gave and asked me pin too which I refused to answer. But He made me convinced to share d pin(and this is the most stupid thing I ever did) and even he started to share other bank debit card detail and I had to give him. After that day I got a call from company I ordered online a package and I cancelled the delivery and asked to refund, so hey informed I will get refund within 3 working days, but I got the refund just after this call. And as I got the refund I visited to atm and changed my atm pin. fter sometime I got a call from Ashish "ma'am i[censored] have done wid refund so how did u change ur atm pin as we need to update database as problem has been resolved asked the new pin again and asked me to forward refund credit msg by bank which I did. After that INR 11.4 debited ON 10:24:34 AM Dated[protected] 11400 debited ON 10:26:21 Dated[protected] And he made a call to me and my trust by sending a mail to me on 10:27 am on[protected] that was by bob asked not to change the pin till I will not get mail regarding confirmation of problem resolved. And me to forward all sms which are being received by me regarding debit. 5000 debited on 10:28:13 Dated[protected] 11400 debited ON 10:31:11 Dated[protected] And ten I checked my phone and made a call to him, he said it's server error, you will get all refund by 12 o'clock I waited and made a call when I didn't receive any amount. He asked to me to wait till 12 o'clock in night and said it's is happening due to server error so no need to worry. I did the same again and waited and then this happened so again 11400 debited ON 22:36:15 Dated[protected] And I asked him, he consoled me again and asked me to wait. 5500 debited on 02:37:45 dated[protected] 6840 debited on 02:40:22 dated[protected] 5000 debited on 2:43:22 dated[protected] 4500 debited on 02:43:43 dated[protected] In the morning when I woke up found all this debit has been happened and immediately made a call to Ashish so he asked to wait again as it is Sunday till Monday It will be solved. Just then I visited atm and changed my pin. It has been total deduction of 61052 INR by using my debit card detail. (from the momment a made a complaint about 4400 INR deduction from my a/c on consumercomplaint.in a guy called Ashish Vrma(as he said) made me convinced to tell all detail about my a/c no. card, cvm code and pin and it has been 61052.40 INR No. of this person is [protected]) I lost my trust by all this and have no guts to wait till tomorrow and making a complaint about whole scenario. I have changed my pin this morning. There are all attachment of sms received regarding debit by bob (first 3 images), then images of sms forwarded to Ashish (4th -6th images) and then mail received by Ashish(last 2 images). Please help me to get refund. I don't know this guy is right or not, if I will get refund I will delete m complaint back. Bank can check out that debit has not done by me (cctv footage or checking online portals that if transaction has been done for online shopping address will not be the same of mine) Please help me out it has been worst b'day of my life I will be too grateful.


        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Deduction of total 61052 INR after posting a complaint on same site and during sharing debit card info
        Got the refund by company
        but after sharing detail with executive I am financially exploited by 61052 INR deduction in so many parts

        Un known person call from mention mobile number such as [protected] and said regarding PF online payment purpose myself debit card details known step by step and deducted my bank account Rs 4000/ to MPESA & Rs 2000/ IDEAMONEY. So kindly request you arrange the refund said amount ASAP.
        Also inform you deposit myself SBI A/c - [protected], IFSC - SBIN0004744, which account debit from mobile no [protected] and arrest him immediately for future this incident not happen any body else.
        Regards

        Rabin Mukherjee

        [protected]
        hi sikha sinha iam also like you scamed person we will do some thing please do some thing
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           hardik2904
          I do stay in abroad kampala, Uganda. I do banking with Bank Of baroda Saraspur Branch, Ahmedabad.Gujarat India. I have been inquiring about to provide me online banking service throught which i may be able to access my account when I am in abroad. I have sent Lot off mail to the managers and head of branch in Saraspur Bank Branch, Ahmedabad.Gujarat.India. I have an NRE account with them and I am using that account since i am in uganda. I asked them please help me and direct me but they are not giving a responsible answer. manager name is K.A.Thakor. Then I tried to check their service and I asked them that I wanna to do FD with big amount I have been started getting mail with immideat effect. I request you please help me and short my issue and suggest me the way to go through.

          Complaint Status


          [Nov 27, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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             nitinkumar681995
            Plz follow my comlaint, i diposite rupees 5000 rs in diposte machine on[protected] in this branch(2/1 To 2/4, B-Xxiv Samrala Road) its my own account branch, when i diposite a csah some problm accure a machine and my cash hold by machine and i get only a massge diclene diposte but i not get my cash back, , , , when i complaint and write a application for get my cash for rediposite, , but branch take lots of time for this complaint, , , , , i viste more time in branch but no any rply come for my tranjaction, , , , pls sir urgntly follow my complaint so i get my cash or diposte again

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            [Nov 26, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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               Rishabh Katiyar
              Respected Sir/Madam My name is Rishabh Katiyar and my account No is - [protected] I have forgot my Pin number of ATM Card... Can you please send me my number in mail or in mobile number... Thanks And Regards, Rishabh Katiyar Email ID:- [protected]@gmail.com Mobile No:- [protected]

              Complaint Status


              [Nov 24, 2015] Bank of Baroda customer support has been notified about the posted complaint.
              Please visit your branch give application in written. Or call[protected]
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                 Karunesh Saxena
                Dear sir/ mam respectfully i want to inform you that my sb a/c open on 08/10/2015 but i could not get my debit card till now.my a/c open in amroha gate br., moradacbad. i went in bank on 20 /11/2015.and they said thatmy debit card had come but my its pin is not coming. i told them that pls give me instant pin they said there is no facility to give instant pin . why they are troubling me.about 40 days left but this problem is not solved.. i m a faculty in a college and i cannot go in bank many times . so pls help me sir ...

                Complaint Status


                [Nov 22, 2015] Bank of Baroda customer support has been notified about the posted complaint.
                Hello sir, My Name Is HEMANT VERMA. I have account in Bank of Baroda and i have a registed Mobile number in India. sir I'm using Netbanking in Bank Of Baroda but i have problem. I cannot Receiving One Time Password (OTP) on my register mobile number. sir Please solve this problem. Thank You
                NAME OF ACCOUNT - J.C. ENGINEERING GROUP

                ACCOUNT NUMBER - [protected]
                Hello sir, My Name Is HEMANT VERMA. I have account in Bank of Baroda and i have a registed Mobile number in India. sir I'm using Netbanking in Bank Of Baroda but i have problem. I cannot Receiving One Time Password (OTP) on my register mobile number. sir Please solve this problem. Thank You
                NAME OF ACCOUNT - J.C. ENGINEERING GROUP

                ACCOUNT NUMBER - [protected]
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                   kusum5
                  Respected Sir/Madam

                  My name is Kusum Lata and my account No is - [protected]

                  I have forgot my Pin number of ATM Card...

                  Can you please send me new pin for ATM card either on my email id or mobile number...


                  Thanks And Regards,
                  Kusum Lata
                  EmailID:- kusum.[protected]@gmail.com

                  Complaint Status


                  [Nov 21, 2015] Bank of Baroda customer support has been notified about the posted complaint.
                  Updated by kusum5 Nov 21, 2015
                  Please do not share your account details or ATM details here or any site. As soon as i posted my complaint here, i received many fake calls, they asked me about details of my ATM card and and account. i was foolishly provide my information to one of them believing they are from bank. Money was deducted from my account. I immediately blocked my ATM card and saved some money. Please friends beware of online thieves. Do NOT Disclose your ATM Card information here or any fake call.
                  Dear kusum
                  Please visit your branch or call[protected]. PIN is personal Identification number not know to any other person except card holder.
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                     Hasit Patel
                    I have transfered rs14900 from my account number [protected] name patel hasitkumar manubhai to sbi account number [protected] name mr.manubhai patel ifsc code SBIN0000496 through mconnect application mobile banking(transaction no S[protected]imps reference no IMPS/P2A/[protected] on 20/11/2015.my account is debited for it but mr.manubhai patel sbi account is not credit for it.plz look into it urgently

                    Complaint Status


                    [Nov 20, 2015] Bank of Baroda customer support has been notified about the posted complaint.
                    Sir I am send 2000rs. In "UCO BANK" But my money is not diposit in UCO BANK or this money is not return my account
                    Please return my money in my account.
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                       ravivarman1
                      Money Deducted from bank account but showing as not paid Candidate I applied for VAO examination on 16.11.2015( will be held on 14.02.2016). I paid my fees through net banking service(IB) of Rs.81(Rs75 + Rs.6) it shows that transaction was success and i got sms for amount debited of Rs.81 ( BILLDESK[protected]/EBBR[protected]/BILLD NET BANKING. But still my application cannot generated. Again i tried to enter my TNPSC login ID the page was in payment option only. i made Complaint to TNPSC through mail BUT NO ANSWER, i made complaint again and again but there is no response from TNPSC. I can't do anything. Please help me sir and give solution, BANK OF BARODA NETBANKING user id[protected] password-HY7Z4MG9 ACCNO-[protected] NAME-RAVIVARMAN


                      Payment transferred but application not generated
                      Transaction Details Debit Part Tran Date:14/11/15 6:25 PM
                      Account Number [protected]
                      Transaction Date 16/11/15
                      Transaction Amount INR 81.00
                      Transaction Type DR
                      Transaction Description eBanking : 39789076/EBBR[protected]/BILLD

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                         drrpanda_ecdrid
                        •On 28.09.15 as a token to keep the ATM card functional I tried to with draw one hundred rupees from the recycler machine inside the bank & amount deducted but cash not received .Immediately within minutes I informed the Senior Manager of the branch verbally who informed me to wait for one week, as automatically the money will be deposited to my account. • I, had to go to Delhi on official tour up to 17th. October, for which again I contacted the Senior Manager before leaving for tour outside and got the same reply. • After returning from the tour, on 28th. October’15, I enquired and found no refund of the money to my account for which the Chief Manager asked me to give a complain in a format and I complied the same. The Senior Manager informed me to come after 4 days. • It is to be mentioned here that the concerned clerk/Mr.Barik informed me that I should have given the complain same day, as they are maintaining the balance sheet even of ATMs and the situation was undecided. • I, then again visited the branch on 2nd. November, 2015 and found no deposit of my money. • After my inquiry the Senior Manager informed me that it under process and will be deposited but when he is not able to answer even he told me to write to head quarter of Bank Of Baroda. • While I inquired about the position of my application it was thrown at a corner and not yet processed though submitted on 28th.October 2015. Dr.Rajendra Panda. A/C No.[protected]/Debit Card No. [protected]/IFSC-BARB 0_ SAMBAL Branch Code-2559. Ph:[protected], 2520284, Mob: 91-[protected]

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                        [Nov 18, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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                           drrpanda_ecdrid
                          I, Dr.Rajendra Panda, a senior citizen and in relation with BOB since more than 35 years(as I am retired from Central Health services and worked as DDO of branches) also have fixed deposit at the concerned branch, am to inform you that on 28.09.15 as a token to keep the ATM card functional I tried to with draw one hundred rupees from the recycler machine inside the bank premises & account debited but cash not received.
                          • I, then again visited the branch on 2nd. November, 2015 and found no deposit of my money.
                          • After my inquiry the Senior Manager informed me that it under process and will be deposited but when he is not able to answer even he told me to write to head quarter of Bank Of Baroda.
                          • While I inquired about the position of my application it was thrown at a corner and not yet processed though submitted on 28th.October 2015.
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                             darshnashah
                            I have book online hotel from GOIBIBO via Bank of baroda Debit card on 19.10.2015.Transection amount Rs.11073.and same has been cancelled on same day.(BOB A/c NO [protected]-Bhairavnath branch, Ahmedabad.Inquire from GOIBIBO-They give the credit to BOB in two days till date Bank of baroda not given me a credit for same.nither giving the clearience that they have not received the credit so I can complain with GOIBIBO

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                            [Nov 14, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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                              Bank Of Baroda — Money deducted from a/c after atm withdrawal but cash not received

                               utpaldhan
                              Dear sir rs 5000 deducted from my bob a/c but i didnt received cash. i hv registered a complaint in the bob atm branch....

                               miraroad
                              I have sav ac in mira road branch, Ac No- [protected], Day before I used my debit card on petrol pump the Amt used is Rs.245/- for which I got slip but in my passbook it showing Rs.256.40/-.Enquired related officer, did not get proper answer.Why facility given for going green india big slogans etc. but why I pay Rs 11.40 /- more for 245 .its high.What Gr got passed.has customers being aware of it.We r going to charge more more on this . Please clarify.My email address - [protected]@rediffmail.com & mobile no -[protected]. Abhay Tambaku - Mira Road

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                              [Nov 10, 2015] Bank of Baroda customer support has been notified about the posted complaint.
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                                Bank Of Baroda — Atm transaction failed but amount deducted

                                 rkjena
                                I had done the trnsaction of 10000 on august 3rd.a/c no. [protected].transaction was failed in a canara bank atm in bh...
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                                Bank Of Baroda, Naroda Road, Ahmedabad — Bna machine has not given credit in my account

                                 Yuvrajsinh Jagir
                                Sir, I has deposited Rs5500 in BNA Machine for using ATM card & BNA machine has not given Credit in my SB Ac No.[protected]...
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