ACT Fibernet — refund amount: 1178

Je Ny

from Chennai, Tamil Nadu

Address:

600096

I have disconnected act broadband and requested for refund. since this is just the start of the month. CUSTOMER CARE told to send an email to tnfinance.[protected]@incredible.actcorp.com with the account details. I have not got any confirmation or acknowledgement for the mail sent. could you please confirm what would be the next step and when can I get a response for this??

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Comments

Selva007

First of all thanks for the no rating Button. Because act fibernet earned it with their hard laziness and lethargic response. I already posted a review in the Google and don't want to go in details. In short we asked act for the net connection a month ago and we haven't even got it till now. We have asked for the refund too and we didn't even got that too. What we got was "your locality needs special cable so it's taking time" reply. After banging our heads in the wall @connection operators and customer care service. They finally gave a mail id for refund which is tnfinance.[protected]@incredible.actcorp.in (I don't know how incredible they are with all those negative reviews and feedback) we mailed for the refund but didn't get an acknowledgement or reply mail. And they say it would take 45 working days. Awaiting for the response.

Vishnu@27

from Noida, Uttar Pradesh

Account details for refunding process:-
NAME : B S VISHALA
BRANCH NAME : CORPORATION BANK, NAGARBHAVI BRANCH
IFSC CODE : CORP0000772
ACCOUNT NUMBER : [protected]

Sj Editz

Name:Siranjeevi.s
Bank name :paytm
Account number:[protected]
IFSC code:PYTM0123456