Best Deal TV Complaints & Reviews

I order the product in december
I received the damaged product they gave me replacement. But after replacement again i received the damaged product. From 10 days i call to customer care they nvr pick call always busy. This product is seroously very costly for me. Call rate is very costly. I daily call and it has charges. But they did not take any step for my query.i mail them but they are not answered.very bad service. My order no is 1031170

Sr Maine ek salwar suit sugandha kumari me name we book kiya abhi ttak nahi aya please regarding order that 5 suit pe bag free ofeer suit

I ordered a pack of 3 full sleeves sweaters by eprilla, on 24/dec/2015, (Order no.1036474) which was delivered on 01/01/2016 for amounting rs.1298/- but the product was not as shown on the tv, as it was so thin to use in the winter, so, i returned the same on 04/01/2016 via ondot courier no.[protected]. By 16/feb/2016 they are still saying please wait its in progress.
Please help...

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Seller: http://bestdealtv.In/
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I had ordered shawls with order number 994337 (costing Rs. 1200.00). The quality of the product was not good hence, I courier the product to their warehouse (the address was mentioned on the package, Plot no.6 k no. 1729/512 MIN, 1, 4 Fatehpur Beri Near PNB Bank, Delhi-74). The DTDC dept. charged me rs.360.00 for the courier (ref number Z7752998).

The Best dealtv executives promised me that I will get the check within one month. However, I have still not received the check. Now the customer care number is also not working.

I have called so many times to the packing department and every time they routed my call to IVR and my calls running for more than hour every time. They have wasted my precious time as well as money. As compensation now I want the Rs. 1, 50, 000.00 from these fraud channel. This helps victims like me.

Hi,

I ordered (#1049495) an mobile combo accessories pack from 'best deal TV'. It was defective. I had called them and told that it needs to be replaced and sent back to them through Courier (DTDC Conc. # M[protected]. They have received it on 15-Jan-2016. Its been 30 days from that I have not received the replacement. when ever I call to complain department they are not giving proper response.
This people are not planning to send replacement and not even returning the money. I have sent mails as well. No response for that.
Please help me, I want my money back it was 1499 + 120/- = 1519/-

Also other peoples should not get fooled by this peoples.

Thank you,
Saurabh

Please never even think to buy from bestdealtv india worst product, component and !!!
Hi


Ordered 3d bed sheets with pillow covers - . Order date - 06 - nov - 2015. Order no. - 961053. Quality was poor faltu.. Even we can not use as mop. So, we couriered back for refund. By om dot couriers & cargo ltd on 04 - dec - 2015. Docate number[protected]. Dtdc and best deal person approves the receiving of courier back. We had been asking them for refund of 2600 inr. It had been over 68 days, we haven't received the refund cheque yet. They are ditching by saying it will be delivered in next two days for 45 days or 10 days or 7 days . Every time i will call customer care and they are behaving rudely and they think we are not customer we are beggar and asking for bhikh.
Complaint no: 273997 date[protected]

One of the most bogus company and worst service and server customer care executives i have ever seen in my life in this filed.

Dear Sir,
my order no. 1083210 I order speaker, power bank, lens, charge in best deal tv some item order Rs.1200/- but all item is not working charge is in use fist time and sort electrical. please give me my refund and order cancel.
Thanks

Krishan bansal
[protected]

Ordered Set of 5 garden grace 3D Bed sheets with 10 Pillow Covers - Floral Collection. Order Date - 7 - Nov - 2015. Order No. - 962664. Quality was poor. So, we couriered back for refund. by DTDC on 16 - Nov - 2015. Barcode Number - Z70680575. DTDC and Best Deal Person Approves the receiving of courier back. We had been asking them for refund of 2298 + 300 INR. It had been over 45 days, we haven't received the refund cheque yet. They are ditching by saying it will be delivered in next two days for 45 days. Please resolve. Thanks

I am Keshav Kumar and my Contact no: [protected] Order no: 854804 Order Booking date-16th Aug 2015 Order Delivery Date-21 Aug 2015 I have ordered bed sheets with a cellphone and the phone was not working so i couriered them the order back..they have not still give me replaced order and also they are not refunding my money back..i havr made more than 100 calls to them..pls take action

I received a damage product from best deal tv and when I am requesting them for replacement no proper answer is given by them...they only said u Will got ur products in 8 days but after 20-25 days later no products is got

Order no 884716 i had bought product which was shown in tv but it was not same then i had return the product. Now when i am calling them their head is deepesh gherde but executive is telling he is not available their telling lie on lie not replying of my mail i am really frustrated they dont have fear of mumbai police court and they are underestimating the power of consumer please help me...

I have order mobile accessories combo as on 12 Nov. 2015 which is i received as on 20 Nov. 2015, when i was checked all these accessories, i found SELFI STICK and POWER BANK CHARGER is not working immediately i have call to your customer care executive and i have log a complaint for this (Complaint no 274885) and customer care executive told me i have return all these accessories to your Stock n Sell Delhi address, than Best Deal team change all these accessories and resent to my address within 7 days . I have return the docket as on 26 Nov 2015 with pod no. Bluedart [protected] which is already received you as on 28 Nov 2015 Dear Sir/Mam Please look into this matter.i have already so many followups but best deal team no response Thanks Mohd zameer

I ordered a mobile phone Intex Aqua Sense 5.0 .I received it on[protected]. Since it was a defectve piece i returned it on the same day through bluedart. since then i havenot received replacement or refund . whenever i call them they put my call on hold for several minutes and when they talk they always say ill get the phone in 7 to 10 days.till now i havnot got the phone nor refund, its been two months. kindly help.

I ordered birla food processor from best deal TV on 01 Oct 2015 through phone. I got the product in damaged condition. I immediately called them in 10 mins after receiving the product to tell that it is damaged. They asked me to courier the product back for which I had to pay Rs 500. I called to check the status of the product. They received the product in their warehouse on 13 OCt 2015. They promised me to handover the replaced product and refund the courier money in 7 to 10 working days whih has passed. The customer care are just postponing the date of delivery whenever I call and give me false promises. I have paid rs 3300 for this product. I ordered it to gift to someone for dassera which has already passed now. I want to complain about this channel

I have booked a sets of 5 bedsheets (garden grace) on 24 August/15 vide order no. 863513, surprising matter is that i have not received the same so far. a sms also received from bestdeal on 28 August/15 informed that your product AWB no.83704642 will be delivered by safexpress within 2-3 days. pl, see the matter.

Hi There, This mail is with reference to my order- 'SSK PACK OF 3 JEANS CUMS LEGGINGS', Order Number- "793549", Order Taken on- 10/04/2015 & Order Time- Evening 8:14pm on Best Deal TV It has been about to complete 1month now, Neither i received my refund of 3200Rs (Including Shipping Charges) nor Reverse & Pickup facility for the product. Since then i have been getting through them via phone calls only but no resolution get so far. Every time when i contact to Their customer care support, they only giving me assurances and they keep breaking it themselves. However, I tried myself very much but could not succeeded through their online support. Therefore, i decided to lodge this grievance on consumer forum or on the any other relevant source. How can i be so careless without even finding about their company's policy?? But what to do? Its my mistake and i am very unfortunate that i dealt with them. Since the first day i have become very frustrated and desatisfied when i specially talk to their contact center executives. they are very much annoying i have seen so far while dealing. Every time different words by every different agents & i must say they have most pathetic customer support services and business policies along. Hence, Its my humble request to you guys, please resolve my problem and get my refund done soon. And i really hope that i would be getting a fruitful associate from their side too. Regards, JAYSHREE DUTTA (Mobile Number- [protected])