[Resolved] Bharti Airtel Ltd — Mnp to [protected] from up east airtel to mp airtel | |||||
R/sir, 1. I have applied for mobile number portability (Mnp) of [protected] from up east airtel circle to mp airtel. 2. Necessary documents along with address proof, photo id & pp submitted to auth airtel store of itarsi (M. P.) m/s kohli stores on 03 may 2016. Rs 50/- has been charged for new airtel sim reg no.[protected]f with assurance that no. Will be activated with in 02 days. 3. Services debarred after verification call from airtel customer care center (Time 1156 hrs) on mobile no. [protected] (My colleague mr. Vikas) on 03 may 16. 3. I have personally approached to m/s kohli stores, itrasi for activation on 11 may 16. Rep of m/s kohli stores informed that ur application was not reced. However, my application have been searched out and finally they got my application kept ideal. My documents has been forwarded for further processing by m/s kohli stores. They assured for activation within two days. 4. Various complaints on line and off line to m/s bharati airtel ltd. First mail intimated that my will be activated on 11 may 16. However, second mail intimated that my no. Will be activated within 07 days w. E. F. 11 may 16. 5. My mnp validity expired on 17 may 16 till date my no. Is not activated. 6. Request strict action may please be taken against m/s bharti airtel ltd & m/s kohli stores, itarsi. Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 19, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
18 Comments | |||||
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