[Resolved] Bharti Airtel — No support for refunding the transaction amount when wrong number was recharged mistakenly. | |||
By mistake i entered one wrong digit while entering mobile number at the time of recharging . This resulted recharge on an unknown number. I talked to the customer care to rectify the error that i made while recharging. But they denied any support. I lost the entire amount paid by online transaction. They just have to make minor correction. But they are denying any support, and asking me to do the entire transaction again. Was this information helpful? | |||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 10, 2016 Airtel Customer Care's response Dear Akash, This is with reference to your post dated 8 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Akash, This is with reference to your post dated 8 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 9 Comments | |||
Comments
I have been repeatedly complaining about poor signal and data network issue from past 8 months and in return nothing is fixed nor I get any acknowledgment for my complaint. If they cannot provide effective service better discontinue.
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I am watching your add daily you show that your 4G network work in mountain But sir we live Punjab and your 3G / 4G network not work in my village but sir you are show to your 4G network available I every place so you are wrong
Sir, my mobile no [protected].i reacharge online 29 but benefit was not given to me
My sim [protected] is not getting signals and it looses its signal full day.
Balance deduction 53 rs I have call customer service but he not speak very well
Network goes out 8 to 10 times a day. pathetic service. will change service provider if not addressed
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