Submit a Complaint
Food
BigBasket.com
Complaints #1-20

[Resolved]  Bigbasket — Order cancelled and refund not given

I have ordered today for some grocery item amounting to Rs. 541 for which I have done online payment. My order ID was BBN-[protected][protected] at 6:03 PM. My order got cancelled from their end without my consent and now refund is not given to me. I want my money refund at the earliest.
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2026
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2026
BigBasket.com Customer Care's response We regret the inconvenience caused, Adnan. Be assured, we'll be connecting with you shortly.
 
Add a Comment

Related BigBasket.com reviews

[Resolved]Bigbasket - Urgent complaint - contaminated and damaged grocery delivery ,refund requested[Resolved]Big Basket - Payment[Resolved]Bigbasket.com - Reactivating bb account[Resolved]Bigbasket.com - Unable to log in1[Resolved]Bigbasket.com - Big basket account related
View all 1216 BigBasket.com Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1216
    Pending
    100
    Resolved
    369
    View all 1216 BigBasket.com reviews & complaints
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information