[Resolved] Bigbasket.com — unable to update address, need refund | |||
I moved to a new apartment few weeks back. Tried updating the address in the app, but there seems to be a bug in it. Bbdaily does supply grocery in my apartment. I called customer care, they asked me drop an email, and refused to update the address from their end. More than 2 weeks and no reply to the email. Pathetic customer support. There is balance of 863 in my wallet. Want it to be refunded. Email : [protected]@gmail.com Was this information helpful? | |||
Apr 5, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Mar 05, 2019 BigBasket.com Customer Care's response Extremely sorry for the amount of trouble this may have caused you. We will look into this matter at the earliest.
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
1196
Pending
101
Resolved
354
No. 7, Service Road, Bangalore, Karnataka, India - 560071
View all BigBasket.com contact information
(2 minutes ago)
OLX India
on mobile hub i have a mobile on january month they have send me a wrong product it's from your site
(2 minutes ago)
Fashion And You
worst product - have to return it and refund of rs 1664/-
(5 minutes ago)
Vodafone India
billing complaint
cheating 11000 cash