Blackox — Fraud company

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Hi,

Website: blackoxglobal.com. Its a fraud website.

Notes:-
Alert ResultRegistered contact email address is a free one
Alert ResultTechnical contact email address is a free one
Alert ResultAdministrative contact email address is a free one
Alert ResultThis website is 278 Days old
Alert ResultThe website expected life (364 days) is relatively short.

Free email addresses have been used in the setup of this website. This is not necessarily worrying, depending on the site. For online shops, this can be a sign that the site has some risk

The website has been newly registered with a short life expectancy, which follows the pattern used by many fraudulent and fake selling websites. Please be vigilant and take extra care before providing any payment information.

Name: Upnyaas Juneja
Street: JB MARKETING SERVICE, FARIDKOT
City: FARIDKOT
State: Punjab
Postalcode: 151203 ()
Country: India India
Telephone: +91-[protected] India
Phone Type: mobile : Karnataka Vodafone Essar Ltd
Email: [protected]@gmail.com

Server Details:

IP Address: 23.236.62.147 United States United States
Hosting Service: Google Cloud
Hosting City: Mountain View
Hosting Region: CA
Hosting Postal: 94035
Registrar: GoDaddy.com, LLC
Web : http://www.godaddy.com
Domain Created:[protected]:43:11
Domain Expires:[protected]:00:00
Domain Life:
Speed: Fast (773ms)
Network Name: Google Inc.
Network Country: United States United States

We purchased led tv in Oct last year and it's quality is really good as compared to other brands available.
The best part of this brand is service. They really have toll free number [protected] and provides excellent home service.

I don't think from any angle it to be a fraud company as my myself is having their TV and is enjoying it.

Hi,

I Purchased Blackox 32LF3201 smart Tv from ebay on jun 2017 it took nearly 20 days for seller to deliver.
TV quality is good but The TV options and given manual is not equal.
I am not sure the TV is full hd and the model because i tried to find in the settings and TV model in about
but there is nothing.

This is a fraud company, the aftersales service is pathetic.IF its small issue, they rectify but if its something bigger they will not entertain it. Company address is not their on the website.
Company name is Devine Digital and brand name is Blackox just to confuse customer.They have added a toll free number and that is a call centre, They can only open a ticket and nothing more than that
Company owner mobile is [protected].

I have purchased black ox 32 inches smart TV by April 2018. TV was already with the board issue when purchased. But I noticed only by January 2019. The issue is, we couldn't download any app to use as smart TV. It had a storage problem. When I tried to change the factory settings, TV stopped working. After repeated complaints since January 2019, agent from your side turned up after 4 months and said it's a board problem and will replace it. But even the new board is not working, including remote. When I again complained to blackox, your customer care numbers were not reachable. Then after trying to Amazon several times your agent turned up and said, it needs a software update, which is not available and update you soon once we get it in the month of July 2019. But until today there is no response. When I tried reaching your customer care, line is not getting connected. It asks for language option, then again the call is getting disconnected or becomes blank. Your technician doesn't finish the work.. He didn't screw the tv properly. I m still having some screws which your technician ask me to keep safe to fix after the problem solved.

There is patience for everything. I want replacement for my TV. Am not ready to wait any more. For a single TV you made me wait for an year. Never seen such a stupid and lethargic company and customer care initiating to ask the same story 1000 times.