Aha Taxis
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Aha Taxis Complaints & Reviews

P
pranavsinghal2005
Aug 13, 2022
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Unethical Behavior and practices

Address:B - 59A, Sector - 60 Noida, Gautam Buddha Nagar, NOIDA -201307, (UP) INDIA,
Website:www.ahataxis.com

I booked a cab via Aha Taxis. First of all they have a mechanism somehow where a wrong time is allocated to the booking; I am not sure about the same however there are some other complaints which had stated same issue which forced to me review my booking detail.

I was not able to ammend or contact the customer service number. Their customer service number is out of service. Then I cancelled my request, Their cancellation policy...
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M
madhupb
from Delhi, Delhi
Sep 12, 2021
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Neither booking nor refund

Website:www.ahataxis.com

For my urgent need of a cab, I made a booking through mobile browser on 23rd Aug2021. After receiving the booking confirmation, it was noticed that pickup time is incorrect and also there was a membership charge of Rs 199 which I did not require. I immediately called the helpline number but none of my calls were received at other end. Thereafter, I wrote a mail to AhaTaxi at 11:59am about the whole issue and requested for immediate arrangement...
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R
roopaje
from Bengaluru, Karnataka
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Refund money

I had booked Aha taxi from Sri sailam to Ahobilam on 4th April 2021. I had paid a down-payment of 1200. Just few hours prior to the alloted time, I got a call from aha taxi executive stating there is no car and will be refunding the whole amount of 1200 within 5 business days...its been 10 days and I am yet to receive refund...
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A
Alladi Vinay
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They didn't process my refund

I had booked at taxi on 28.11.2020 on Aha taxis. They cancelled it. They said they'll refund the amount. Today it's 16.03.2021 and yet they didn't process my refund and show meagre response when communicated. I've been calling them on phone and mailing them and I never got a satisfactory reply.
Once they even shared an image showing that the refund is successful. Obviously not!
Many such things happened and finally I got to...
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N
Naresh Hemnani
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Refund from AHA taxi

Address:Banglore
Website:AHA Taxi

Hi Team,

This is regarding the AHA taxi services. During the lockdown was started they are booking the taxis and taking the pay in advance but before the reaching time they got cancelled the booking. i miss my flight due to this
Now its being 3 months they are not refunding amount which i paid for booking the taxi
I fed up to taking a follow up over a mail. The worst service i have ever seen.

Please...
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C
chirag12345653839
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fake company

Address:F-69/4, Jain stationary, 4th floor, Gautam nagar, New Delhi, Delhi, 110049

My 1st aha taxi 🚕 experience was horrible, i booked the ride from roorkee to chandigarh on 9th evening and paid them the amount through online transfer, even after paying the amount i didn't get confirmation of the booking or drivers details, i called them to ask and they said don't worry u will get it within few hours or 2hrs before the journey. Then in midnight they sent a message due to unavailability of cab we have cancelled ur ride...
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Budget Cab service
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willfulness of aha taxi

Address:Sakinaka, Mumbai City, Maharashtra, 400072
Website:www.budgetcabsservice.com

I am a vendor for aha taxi my register number [protected] in August 2019 I accepted a trip from Mumbai to pune but there are some problem with my car before 48 hrs i called aha taxi for request to cancel my booking but when I called them they suggested me to cancel my booking from my application so i did after that they raised a penalty of rs 5000 and also blocked my profile from aha taxi after that i called aha taxi and requested them to...
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A
Adi4343
from Mumbai, Maharashtra
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my refund for payment

I was book a car for out station trip but they cancel it just 2 hours before ride and there is also no refund of my money i call them hundred time they pick only one or two time and said that my refund is processed please contact to bank. I contact to my bank bt they said there is no refund processed to your account please tell me what i do for it. This is very very worst thing happened in my life. I suggest to all who read this "don't book...
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Address:Pune, Maharashtra

We were travelling in cab from bhimashankar to Pune. Due to road issue I did vomiting on my scarf and some in cardboard which was placed under my leg. After that I stopped cab and did everything outside. Now the cab driver charged us Rs. 800 for cleaning. Not a single drop of vomit was there in car. It was on my cloth and card board.

This is a big cheating with travellers.
Now how can we opt the cab again if this will...
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The driver reached an hour late and makes us wait again for half and hour in the petrol pump. There is no seatbelt on the pillion seat and the driver takes 2000 rupees for fuel when it is clearly mentioned fuel charges is included and balance payment must be made only at the time of return the service is very bad and we cannot interact with the driver because he knows only kannada...
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Address:Bareilly, Uttar Pradesh

This had to be written way back in the month of jan’19 itself but couldn’t be done as i was out of station and of course due to some very busy schedules.

This is really unfortunate to say that i was a regular loyal client of aha taxis but was treated badly by your company. The instance is being quoted here.

I, dr raj kamal, (Dr. [protected]@gmail.com) booked a aha premium taxi on 27th dec’ 18 from bareilly to...
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M
Malvika Rastogi
from New Delhi, Delhi
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refund not processing

Address:122002
Website:Ahataxis.co.in

Hi few days ago i booked a cab from meemrana to gurgaon and prepaid for it with

Pnr: b - neemrana[protected]

They cancelled the cab booking without any prior information and i never received my refund. I request to look into it and get my refund back. This is the worst cab service i have ever come across. Shameless staff, not helpful and very rude. Just need my money back asap. Or i will complain....
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C
Chris1009
from Mumbai, Maharashtra
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refund for cancellation

Address:Mumbai City, Maharashtra, 401107
Website:ahataxis.com

I had booked a cab with aha taxis from pune to mumbai on nov 22nd 2018 for rs. 2988/- however i cancelled it immediately but i didnot get any refund, i called the ahah customer service number for the refund & i was told thst there is no refund for the cancellation. But i had booked it was mentioned tat free cancellation wuth full refund. Then they said that i will get 2988 coins in my aha taxis account that i can use on my next trip, today...
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R
Raghavsharma1209
from Amloh, Punjab
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aha taxis : big cheaters

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:WWW.AHATAXIS.COM

#51933 pnr: b-delhi[protected]

I m called to customer care sunny have no manner to talk with clients and agents

Your services is very poor and dirty how to maintain to your work.

My booking time is 7.15 am driver not reach till 10.30 after reach car is pvt number not in commercial use. Not space in car for luggage due to cng cylinder fitted in car.

Cab driver not in uniform, he...
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S
sachin vij
from Noida, Uttar Pradesh
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fraud company delay cab fake executive in aha

Address:New Delhi, Delhi, 110003
Website:www.ahataxis.com

#51933 pnr: b-delhi[protected]

I m called to customer care sunny have no manner to talk with clients and agents

Your services is very poor and dirty how to maintain to your work.
My booking time is 7.15 am driver not reach till 10.30 after reach car is pvt number not in commercial use. Not space in car for luggage due to cng cylinder fitted in car.
Cab driver not in uniform, he have attitude and...
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D
devnanimonika
from Ajmer, Rajasthan
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worst service by aha taxis

Address:Ajmer, Rajasthan, 305001

WORST CAB SERVICE MAKEMYTRIP ( we booked round trip delhi to manali) 1) makemytrip arranges cab services from different VENDORS, and doesn't has it's own cab services. We booked a cab for 8 days, round trip from delhi to manali. 2) the TERMS AND CONDITIONS, are not conveyed properly to the vendors. There are extra night charges of rs.250/night, if we use the cab POST 9PM TO 6AM, but the driver asked for all 8 nights charge, even when he was...
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C
cabs utility
from Bengaluru, Karnataka
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big frauds cheating customers and travel vendors

Address:560023
Website:Aha Taxis big fraud taxi

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Big frauds cheating customers and travel vendor's

Cabsutility 0 hrs 13 mins ago 8
I am one of the travel agent in bangalore i was using aha taxis app last six months starting they...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 2013301
Website:www.ahataxis.com

The worst ever experience one can imagine with any taxi service, never seen such a pathetic company like aha taxi. My brother in law booked a taxi and paid the 499 and was informed that he will get taxi in two hours. He waited for 2 hours 10 minutes & when he called up afterwards they said that the taxi is not available & they will return the money. Looks like that they get the taxi which is already going there and if the same is not available...
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V
vivekasati
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

~refund not processed after cancellation - for pnb-mysuru 180325194929~

Address:New Delhi, Delhi, 560100
Website:www.ahataxis.com

The amount is not credited back yet.
I raised the cancellation request on 29th march. It is already 7 days past that.

I am really saddened by the responses from ahataxis.
I have raised multiple requests to track this cancellation - but no luck.

I am trying to reach these people on the numbers shared [protected]/[protected].
No one ever picks the call or calls me back.

Request...
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D
Dunky
from Kolkata, West Bengal
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extremely poor service from aha taxis for an overseas tour group

Address:New Delhi, Delhi
Website:Www.ahataxis.com

I have been travelling to india for many years and i have never ever experienced such poor service from a taxi company as with aha taxis. We arrived at delhi airport at 12 pm to go on a trip of a lifetime to agra and after numerous calls by 2.30 pm one of the taxis still had not arrived. They did nothing to help and did not communciate with us at all. I had to keep emailing and phoning them. This went on an on and no one wanted to sort it...
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H
Harish J
from Nellore, Andhra Pradesh
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excess run

I booked aha taxi from dehradun to noida on 27 nov for the ride on 29 nov, by
Mistake the departure time was entered 14:45, in place of 12 noon, for correcting this time, company charged rs 99/= extra.
The driver and vehicle were good, the driving was also nice and the speed was within limit.
In modinagar, driver took side road to avoid the traffic jam, but came back to the original point by running about 5 km (Which...
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S
sudhirkala
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharges and driver took longer route for his own purpose

1. This is in reference to my booking b-delhi[protected]. Mob no [protected] sudhir kala, date of journey 09 oct 17.

2. My booking time was 1245 pm. I spoke to coy reps two time on 09 oct 17 that i want to postpone the ride, i was told that sir we can extend ur time till 0145 pm this is within our power and there will be no waiting charges for that, the cab left at 1400 hrs a (Precisely 15 min late then the time agreed) and...
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Y
Yashwant Rawat
from Mumbai, Maharashtra
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wrong commitment and driver misbehave over the phone call

Address:Nainital, Uttarakhand

I had done booking on 2 oct from haldwani to delhi at 3 pm. Aha staff was calling me again and again for booking of taxi when i confirmed my booking they stoped respoding my call becouse they got my booking and advance payment of 500. I got the confirmation on message that cab will come after 2 hour i. E at 5 pm. I was disapointed and called aha staf for 10 to 11 time after some gruesome time they responded said that sorry sir cab will come...
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S
Sunil Kumar Indukuri
from Bengaluru, Karnataka
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Refund not done

Address:Gautam Buddh Nagar, Uttar Pradesh, 560054
Website:www.ahataxis.com

I had done booking on aha taxi from manali to kasol on 19th may.
Booking was cancelled due to unavailability of driver/car.

I havent received the refund from past 1 month

Mail from aha taxi:
We regret to inform you that your booking with pnr:b-manali[protected] has been cancelled due to unavailability of vehicle.
We have initiated the refund process and you will get your refund id shortlybr...
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C
csharvan
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:New Delhi, Delhi, 110021
Website:www.ahataxis.com

I had booked a taxi from Rishikesh to New Delhi on 14th May, 2017 which was cancelled at your end due to unavailability of vehicle. Further, I got a message that "refund for the advance paid is under process and will be credited in 7 working days. But, still my refund is pending. I think they are cheating or doing fraud with people. Please help in this matter. I have all proof that I did not receive the refund....
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P
Pawan9922
from Bengaluru, Karnataka
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Fraud company from delhi

Address:New Delhi, Delhi, 12345
Website:www.ahaTaxis.com

1st they said pay advance we have innova we paid the advance by card.. Then we get a call from aha taxis saying they are sending 2 cars we said ok..1st car arrives on 9:30am.. We call the taxi service to snd 2nd car they keep on saying cab in on they but it wasn't after waiting for more 4hr 2nd cab arrives we loaded our luggages.. Post posted about the bad service on social media then we get a call from manager tht he has cancel cab cause...
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S
sadhaka
from Dhupgari, West Bengal
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Late taxi & very bad service

Address:New Delhi, Delhi, 741313
Website:Aha taxis

Four o[censored]s were scheduled to fly out of Delhi at 5h55 on 06 Feb. AHA estimated the journey to be less than 3 hrs. I initially requested AHA to send the taxi at 2h00am but then changed it to 1h00am just in case of fog. We were subsequently informed by a friend that there was fog & we contacted the taxi driver at 21h00 on 05 Feb to tell him that he should come by 12h00 midnight. He assured us that he will be there before 00h30. However, he...
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S
shubham2001
from Hyderabad, Telangana
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Cab service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Cab was booked on 6th September for agra to Jaipur at 7 AM. I needed the cab at 8 AM. I was told that getting cab so soon is difficult but I can proceed with the booking and if I get the cab then good or else I can cancel the cab and get the refund. since cab was not provided on time, I had to cancel the cab. Refund was not given. Looks to be a fraud company making money by collecting the booking amount....
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