Au Small Finance Bank
1
Submit a Complaint
18
COMPLAINTS

Au Small Finance Bank Complaints & Reviews

M
Monil123
Feb 20, 2024
May 16, 2024
This thread was updated on May 16, 2024
Report
Copy

AU Bank Credit Card fraud transaction

Address: C2333 LINE NO 10 OLD BHAGWATIPARK KALIYABID BHAVNAGAR

Hi Team,

I would like to inform you regarding the recent fraud transaction happened on 31st January 2024 on AU Bank Credit Card and I am unclear about the below mentioned transactions amounting to 1, 87, 199.35 INR incurred using my AU Bank Credit Card ending with *** 7956:

Date Card Number Transaction Amount Merchant Name
01/31/24 4069-77xx-xxxx-7956 19, 442.46 INR MobiKwik[protected] IN
01/31/24...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Victor_Z
Dec 6, 2023
Jan 16, 2024
This thread was updated on Jan 16, 2024
Report
Copy

Savings interest rate less than promised

Interest rate of 7% promised on the savings account is, in fact, only around 5.5% due to the willfully wrong way of calculating it, and contra the statutory RBI directions on how to calculate interest.
As my complaints went unresolved, I was obliged to file a complaint for cheating before the magistrate. It is slated for hearing next week.
Depositors, especially senior citizens, should be watchful....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Mar 27, 2023
Report
Copy

Bank staff do SIP in my account, but it's not reflecting in my account. I even call customer care and file complain, still my issue is not resolved. It's been 2 months and I am still facing the issue. Requesting you to look into the matter and resolve as soon as possible
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jatin 02
    Dec 19, 2022
    Report
    Copy

    Address: Oppsite chowpati vaishali nagar
    Website: Cheque return

    I place cheque for clearing on 25 0f November .And it bounced or return .on 27 of November. And bank not giving me proper return paper or statement for cheque return or bouncing.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nisha333
      from Indore, Madhya Pradesh
      Nov 23, 2022
      Report
      Copy

      I am sonam Kukreja . My husband has taken loan from au small finance bank . I want the closer report of that loan as I am a co borrower in that loan but bank is not providing me the report they are rejecting my postal application . Loan account no L.[protected] borrower name Ram Chand Kukreja
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jyoti Borade
        from Mumbai, Maharashtra
        Nov 4, 2022
        Report
        Copy

        One emi has been increased

        Address: Panjarapole gautam Nagar dinquery road,behind shiv sena shakha chembur mumbai 400088

        I called costumer care today at 3 pm. They told me full details of my loan emi 4 months pending. As I visited Belapur branch they told me that u have 5 months emi pending as i paid each emi time to time. I got recording of costumer care but they are not hearing anything thing. I want to solve my problem as earlier plz take some action otherwise I will put this recording and full details of this bank on social media...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        G
        Giriraj Ingale
        Oct 22, 2022
        Report
        Copy

        Not Unfreeze account within 22 days

        Address: Au small finance bank fc road pune

        They freezed my account on 1 October and just kept on no debit.and now they are not responding with solution just avoid my process and kept it pending for 22 days just blocked my money.very bad service provided by au small finance bank....
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        Address: Shop No 3 & 4 Nagar Palika Market, Atlas Rd, Sonipat, Haryana 131001
        Website: www.aubank.in

        Dear Mr. Vikas,

        SUBJECT: Complaint Against Unprofessional & Rude Behavior of Branch Manager Mr. Amit (Ph. [protected]) And Inactive Bank Account Issue

        My name is Prashant Sharma, I am an existing customer of AU bank and my account number is [protected].

        A few days back I got a call from AU Bank Atlas Road Sonipat branch to open a new bank account for my family member.

        After...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        U
        Uu Kk
        Sep 5, 2022
        Report
        Copy

        Credit card not approved

        Please clearly tell me why my credit card is rejected .
        My payment is very good I never missed my payment.
        I can see I have all eligibility to get au bank credit card
        A small finance bank
        My lead id CS[protected]...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        T
        Taj bhumakh
        from Srinagar, Jammu and Kashmir
        Aug 18, 2022
        Report
        Copy

        Address: patiala punjab
        Website: au small bank ltd msme business funding

        Sir,
        My above said loan account is lying with your bank, which was declared as NPA and later on in the month June, 2022 the above said account was settled for a sum Rs.8 Lakh and an amount of Rs.2.70 Lakh was got deposited as offer amount and remaining amount was to be deposited upto 05.07.2022 subject to final approval from higher authorities. Since 05.07.2022 i m regularly contacting the Bank officials for the deposit of amount but they are telling that till they have not received confirmation. I have arranged money from Arthi on interest kindly give confirmation and pass instructions to local staff for the same.

        jasbir singh
        mobile number [protected]
        +1 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          raj01111970
          from Kolkata, West Bengal
          Jul 26, 2022
          Report
          Copy

          Address: Kolkata
          Website: aubank.in

          After getting all the information asking that services not available at your place as Aadhar and Pan are very sensitive information.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sarbj79
            Jul 14, 2022
            Report
            Copy

            I have requested to close my new issued credit card from Call and over email also but after waiting over one month no any response received till date
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sarbj79
              Jul 14, 2022
              Resolved
              Report
              Copy
              Resolved

              1st I have request to close my Credit card over phone call, but not received any confirmation in 20 days than I have sent an email for the same but after about 10 days no any response received till date
              Jul 14, 2022
              Complaint marked as Resolved 
              my credit card not closed yet
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Ghanshyam Rao
                May 13, 2022
                Report
                Copy

                Address: PRATAPGARH RAJASTHAN

                Respected Sir,
                i applied for Morgage loan amt 300000 in au small finance bank pratapgarh branch rajasthan 312605.
                In which I asked to do the loan period in 60 installments of 5 years and told the said employee. But after cheating with me, the employee or his manager did it in 84 installments of 7 years or even approved the loan, for which I was not given any information.OR I was told the file charges 12390 by the branch employee Rahul Sharma or his manager Gautam ji but they deducted Rs 16123 from my loan AMT, which was not inform to me earlier.
                So save me from this fraud that happened to me and send proper suggestions.
                +1 photos
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ram Purohit
                  Jan 1, 2021
                  Report
                  Copy

                  Address: Abu national highway palanpur branch
                  Website: Ausmall finance bank

                  Please provide a reliving letter
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AuBank
                    from Bengaluru, Karnataka
                    Dec 3, 2019
                    Report
                    Copy

                    fnf and relieving letter hold by employer

                    Address: GULAB BAGH NAWADA UTTAM NAGAR, 110059
                    Website: www.aubank.in

                    Au small finance bank formerly known as au financier india ltd. Is a totally employee psychological harass-mental company. Employer bound to work employee for more than 12 hrs to 18 hrs per day.
                    Employee leaves use to lapse but employer not use to approve leave.

                    Worst scenario can be seen after resigning from post. There are so many employee who is struggling for his fnf & relieving even after 12, 15 months of their...
                    Helpful
                    9 other people found this review helpful
                    9 found this helpful
                    Write a comment
                    Report
                    Copy
                    Y
                    yadav_here1
                    from Mumbai, Maharashtra
                    Sep 14, 2019
                    Report
                    Copy

                    This bank is deducted my amount in the name of non maintenance charge even thiig after i receive message i immediately maintain the balance and the wost part is they deducted 10% of the minimum.
                    This is totally fraud you guys never pay10% but deduct that without giving proper information and when i get call from cc they are telling foolish things and just speaking arrogant.
                    Mobile no - [protected]
                    Ajay
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      malinigiri
                      from Delhi, Delhi
                      Sep 14, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110047
                      Website: www.aubank.in

                      I am Malini Giri, I have bank Account in AU Small Finance Bank. I Have AMB Maintenance Balance in My Account, but they continuously deduct amount in my account. I think The Bank is Doing Fraud people, they are Big Scam in the Bank Industry. They are Continuously Fraud people, who have Bank account in this Bank...Below i have Giving my Statement, All Folk are Checked and Please i have request, who can facing the same Issued & other Issues Against the Bank, Please Comment this Links. and i have giving Advise, Please closed your bank account in this Bank, They are Continuously Doing Look Like this.

                      Thanks

                      Malini Giri
                      +1 photos
                      Very bad... immidiately close from AU Bank.. they are big scammer... I have already closed due to this continuous problem.. RBI need to take the correctives on this issue..
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Au Small Finance Bank Recent Comments