Autocop India Complaints & Reviews
| Address: | Mumbai City, Maharashtra, 400607 |
| Website: | autocop |
Been using Tata Motors fitted Autocop for last 6 years. When one of the remotes malfunctioned I called up the customer care for replacement. I received a call from Mr Laxman Dhuri stating that the Price for one remote is 900 and 2 remotes is for 1800 and suggested that you go for Upgrading the system at 1750 which is less than the price of 2 remotes. When everything done and dusted while preparing the final bill the person is seeking 2750,...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Beware, reduced warranty on TrackPro to 1 year
| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Did you know that there is a reduced warranty on track pro. So while you purchase a regular central locking kit from Autocop for say INR 3k it has a warranty of 3 years but on the expensive trackpro kits the warranty is reduced to 1 year? The reduced warranty applies to the central locking kit as well. I bought this product for INR 9.5k in December 2012 without looking at the changed warranty, and am now in a spot as only now I have discovered...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Pathetic After Sales Service - Charging for Products in Warranty
| Address: | New Delhi, Delhi |
The company is forcing servie charges on customers even if products are under warranty.
I purchased a Autocop Parking Sensor with Back Mirror in May 2013 with 1 yr warranty and free on-door service. The sensor stopped working in Nov 2013.
Upon calling the company executives, I was told that From Nov 1, new rules are applicable and customer needs to pay for visiting charges, rest of warranty against parts is free..
Isn't this...
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