Bankbazaar Complaints & Reviews

Hi Team,

I have loan through Bankbazaar in HDFC bank on 31-OCT-2018 last status which I have received on 04-NOV-2018 from that I did not get proper information about my loan request whenever I called to bank people telling the same answer "You will receive the call from bank by EOD or with 24 hours or 48 hours" but I did not get proper assistance from Bankbazaar team.

I was ready to give required documents which ever they needed but I did not get result from Bankbazaar and giving Ads to public loan will be approved within 30 Mins or 1 day or 2 days by seeing this false Ads I have been cheated and I loose my business opportunity.

Kindly take action against them.

I have sent so many mails to bankbazaar to delete my acount. But they are not responding, after requesting to delete my acount iam getting too many mails regarding cibil score check.

Iam not using bankbazaar acount and not useful to me anymore. When your service is useful i will come back and create an acount. Please don't lose trust from consumers, beacause i have sent so many mails. I am requesting you to kindly delete my acount. My ID : [protected]@outlook.com.
Please delete my acount imediatly

I contacted bank bazzar for a loan yesterday i. E. 01/11/2018 and they directed me towards getting it from citibank and asked me to upload some documents for verification. I replied to that i will do it today i. E. 02/11/2018 before 15:00hrs but before that i received multiple email and call asking to upload them which i declined as i was missing on my 3 months salary slip, i requested the gentlemen to call me today which he did. I apologised to the person telling him that my lease agreement is not available and will do it later when i have it with me, to which he turned very rude and i had to disconnect the call.
I got a call again today at 18:25 hrs from the same number [protected] (Chennai) but this time its was a different person. When i explained the next person about his colleague be asked for an apology. I calmed down and asked him to call me tomorrow afternoon till the time i will find my rent agreement. Now, this person declined my rent agreement and said citibank doesn't entertain rent agreement (Contradicting statements from both representative) and at the end i had to disconnect his call by saying i am not interested and i will take my business somewhere else.in total since yesterday i have received 7 calls for the same.

Email is [protected]@gmail.com
Mobile Number is [protected]

Dear Bank Bazar, I wanna unsubscribe/Close Account from Promotional Email & SMS as soon as possible.I don't want my credit score checked. Please deactivate my Bank Bazaar profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!

Hi this is rakesh soman request you to kindly dont share number to apnabazar due to lack of communication and behavior with the customers (Some tl) they are calling. They are suggesting they got the number via ur sources. Kindly do the needful and provide to those who know their business and sensibility for their customers.

The call i received from [protected]. Kindly do the needful.

Regards

He called me for to transfer my loan from HDFC to Axis and i clearly told him there will be pre-closure charges. and i given letter to him.
He processed my loan without informing me. i lost 35, 000 due to this.
more over his way of taking is very vulgar and nasty.

He is saying, he will beat me if i call him again about this loan.

Please remove him or take action on him

Hello dear Bank bazar team

I applied a personal. loan in Bank Bazar through HDFC bank and the amount is 60k and it is approved but its not finished disbursement and actually i applied some emergency purpose...

(Suppose you have any pending documents from my end you are calling so many times after approved no one approaching to customers)

This is u r service

what ever it may be i need status what happended about that and let me know when it is finished...

i raised two complaints

Application number:[protected]
Complaint Ticket id:551054

Thank you and sorry

Regards
Nagesh
[protected]
[protected]

I have been working in bankbazaar and there was some issue with internal process and they say that i have done the mistake and they terminated me immediately. There is no warning, cap1 or cap2. It's direct termination. I have always been the spoke person in the company as i speak what is right. Due to people inside bankbazaar and taking the advantage of their position they have terminated me even with out warning. They are the worst company. Higher authority decides to remove me and it happens immediately. The mistake which they that i have done has been done by many in the process. If the mistake is too big which costs him his job then why others are spared. It is completely planned. I don't want to take the names but that's not good. Look at your position and respect your position.

Home loan applied on 25 the june, loan disbursement done on august 3rd.
Since bank didn't update disbursement date to bank bazar, when enquired through my mail dated august 24, then only bb contacted bank and disbursement dated updated on 5th of september, now time lines to reach voucher to customer is 15 day maximum. Now i didn't understand there is lot of delays, missing communication between bb and bank.
Still there is no chance that bb is unable to provide voucher immidiately, or in few days.
Why bb have right to delay processing a loan, but voucher dept still have right to serve customer with time limit up to 15 days.
This is sense less thing.
When i complained through customer service, even escalation manager stella is also on same words (15 days for voucher dept).
You are blamming bank that it is not updating information timely, but u will ample of time to serve customer (Even there is lot of delay from loan application date to actual disbursement and to update this information to bb).
I understand i need to update other customers what really happening at bb.

I am Anusha, I had applied for home loan and my loan got disbursed on June 23rd 2018. I received it but my promised vouchers are not given on time. After vigorous follow ups they mailed me Amazon coupons but the same is invalid. I have mailed them this query but they are not responding at all. I called them but they says please give us more time. It's been more than a month, I'm waiting for vouchers. Whoever is reading this email, Please do not use Bankbazaar in future. I have informed all my friends about this and made them aware of this fraud. Bloody Bankbazaar Team. Foolish customers and getting businesses.

I have applied SIMPLY click credit card.My CIBIL score is very excellent and after submitted necessary proofs I received message that as per SBI norms unable to grant credit card for you.

Note: From my side everything perfect and even though when I asked for rejected reason they are not answered properly.Worst response of Bank Bazaar and seems Identity seeking and cheating.

I want to share with bank bazaar management and other customers to beware of bank bazaar lies..

Bank bazaar is yet to share the Amazon voucher with me as per their commitment and assurance on applying credit card through bank bazaar.

This is extremely shameful that sincelast 10 days I have been chasing rude and arrogant bank bazaar officials for my free amazon voucher.

My application id is #[protected]. I had applied for axis bank credit card on 15 feb. I received it but my promised vouchers are not given. I have mailed them this query but they are not responding at all. I called them but they says please give us more time. It's been more than a month, I'm waiting for vouchers. Whoever is reading this email, Please do not use Bankbazaar in future. I have informed all my friends about this and made them aware of this fraud. This is second time it happened with me. A system can be wrong once but not twice and if twice it's a open fraud.

My name is vinodhini baskar i have applied for the loan through bankbazaar. I got sanction of 4.20 lac very very worst expression. But i got the amount of 3 lac. After the disbursement when i saw the amount i got shocked. And rate of interest i also so high. Their are responding well. Rate of interest must reduced.
I didnt get the emi amount details till now. What kind of process is this. Very worst experience i had

Good evening!
Inspite of repeated requests to your executives at customer help desk that i am not interested in any type of credit card or loan offers presently, your executives are repeatedly harassing me by calling up atleast 4/5 times every day for past one week.
This is hampering my daily activities and peace of mind.
Kindly ensure minimum disturbances/ harassments to your customers.
Thank you

This is very critical issue. It involves great financial risk when someone get into your financial information and that's what these financial portals are doing nowadays.

I've not used bank bazaar portal neither did i provide any details to them and yet they've generated my credit report. That's free but that's not the case, the issue is that how did they manage to get into my financial data. My god, i'm shocked when i see their email telling me that there's a free credit report ready for you. Shocking, isn't it!!! They're not a reliable source so don't feed your personal and financial information on their site.

I've got an issue with experian who was generating my credit reports since last few months and that was for paisa bazaar and i've told them to stop it right away. I got their confirmation too that they'll stop it but look here now they've generated my credit reports not only for the paisa bazaar but they've done it for bank bazaar too. Shocking. They have done it without my request or consent. This is a serious breach in to the financial information.

Bank bazaar customer services are worst. They're telling that it's experian who has generated the report but they're speechless when i asked them that i've received it from bankbazaar email dl. They've no answer to it.

Don't trust this experian credit report services and paisabazaar and bankbazaar portals. They're dangerous to our personal and financial information. They can generate our credit reports without our consent so what else they can't do.

Their customer support is worst so if we trapped in such issues then they'll not be able to support is in resolving the issues. They're worst in customer service.

Not trusted not reliable brands

Beware of bank bazaar paisa bazaar and experian credit services

I had applied for American Express Credit Card and it got successfully approved. The day it got approved, it was mentioned on site that each approved Credit Card till 30 march l will get 1500 amazon voucher. But I had received 750 voucher.

Sent several mails to the team, but now they have stopped replying to my mail. Attaching copy of mail along with complaint.

email id is : [protected]@gmail.com

To, date 17 jan 2018
Bank bazar
Mumbai

Subject: un authorized transaction on hdfc bank andheri
Westbranch (0114)

Respected sir:
My nae is shamsul haque khan i received hdfc
Cheque from my client. His details as follows-


A/c name - nadeem bachooali

A/c no - 50100xxxx7771 saving account hdfc
Virar mumbai branch

Cheque no - 000030 date: 01/01/2018

Amount: 9500/- (Nine thousand five hundred only)

Payee name: shamsul haque khan (Bearer on the
Cheque not crossed)

I have saving accounts in state bank of india
Andheri west branch i droped
The cheque in sbi atm drop box. I written my a/c no
& mobile no - behind the cheqe. My bank details as
Follows-


A/c no-300xxxx3084
Mobileno-[protected]

Some one stolen the cheque from sbi atm drop
Box & withdrawl cash from the hdfc bank 12-29
Am 1//1/18 my question is with mrs. Poorva
Cashier who paid the cash


1) without any identity card how she handover
The cash
2) my account no & mobile written behind the
Cheque
3) cheque non home branch

It’s a case of bank negligence. I visited many
Times they are not ready to accept there fault. I
Requested to branch manager mr. Parmod
Pandey for camera footage he is not
Cooerating. Please help me to recover my
Hard earned money

Thanking you
Shamsul khan
[protected]

Do not purchase any insurance from bankbazar. They are cheaters. Bankbazar executive riaze cheated me on buying car insurance twice... Not helping me on cancelking one policy.. Bankbazar is totaly fraud conpany... I going to loadge conplaint in consumer court if this issue not resolved soon.

Executive team ll not tell clear abt product, first they cheat you on the product by conviencing you n then if you the product... There wont be anything which is promised during you buying the product... For me they added voluntery deductable discount for insueance without telling me if i offer this every claim i need to pay 17 thousand from pocket... Due to this i re purchased new policiy... But they not helping me to cancel the old policy amt 24000+

Dear team,

I have applied for personal loan through you in tata capital - application id[protected]. - on 30th october

The response from the bank is very slow, they initially confirmed that they will finish all the process and approve in two days, and it was upto this week,

Executive from tata capital called me and received all the documents, finally today they are calling me and informing (Demanding) that they can able to provide less the amount that i have asked,

Whatever my eligibility criteria, first my loan amount it was fixed by bank bazaar ream and the tata capital also accepted that, later after ten days they are demanding and said cant able to process.

This is totally a cheating work, getting all my personal details and documents and simply saying sorry for the inconvenience.

First i want a quick response from any team and to delete all my documents from the bank bazaar and tata capital system database immediately, otherwise i will surely take this matter legally.

I applied for a loan through bank bazaar two weeks ago for 70, 000 inr and you guys kept calling me for document submission and i did promptly upload all the requested documents. I received a message on oct 30, 2017 that my loan was approved and the the bank rep will call me shortly for disbursement of the amount. As of today, nov 6, 2017. I still don't have any call from hdfc bank nor an update from bank bazaar regarding the final status of the loan. I had a deadline, so i chose the fast track with you guys. My deadline is in 24 hours and i don't have any update or money. Very bad service from bank bazaar and hdfc bank

​
I had applied for a credit card (Application id ​#[protected]) through bank bazaar during which i was promised a 750 rupees amazon voucher. My application got through, have received the credit card and used it as well but still no voucher from the bank bazaar team. Inspite of multiple emails i have got vague responses like it's under process without a definitive date of receipt for the voucher. All of this has happened over a month now, not pleased with service and false claims made.

I have applied for a sbi simply click credit card. Today morning around 9:34 am, i have got an approval sms from bh-sbicard written as credit card has been approved and will reach you in 7 working days.

After that from morning i am getting several proposal calls from several financial service provider to purchase card protection plan. But i had not applied for any other services in bankbazar.com. So i would like to know whether this kind of harassment should stop in india.

Following are the numbers from which i am getting the calls.
Corporation bank one assist proposal maker:[protected] at 2.17pm on 25/09/2017.
Service call one assist proposal maker:[protected] at 1:47pm on 25/09/2017

It may also be happen in future that they may impose oneassist plan on the card and will be seen as i got it in my hand.

Please give us a suitable solution on that.

The complete story was a lie and they fooled and harrased me. They initially showed a lot of interest and then took all initiatives till i have submitted by docs, after that their time line was given to me was one day but that one day never happened and this support people never communicated the right thight all of them were so fake and diplomatic. Specially the whats app support the guy whose name is satish, please be aware of him as he is a big liar and if you are in real need trust me you should visit bank directlyas bank hardly priotise this mediums, its simply waste of time and harrasement. I hope this information be some help to you and do not been through the same pace i have been : (

I had applied for standard chartered bank credit card through bank bazzar and they had promised 750 amazon gift voucher. I have received credit card
But still bank bazzar customer care says my application is under the process because they issue voucher after successful application

I have sent lot of chain mails but they do not respond and only say we have escalated this to the concerned department
I have already sent photo of my card also to them but also there is no use
Their application is nice but they do not have professionalism if they dont have money to fulfill the commitment they should withdraw this offer
I am extremely surprised that these fraud companies exists in india

They mail from [protected]@bankbazzar.com

My application id isstandard chartered bank
Credit carddetails
21st aug 2017 06:39 pm
#[protected]

Hi fake/farud team,

I would like to share one of my worst to wprst first and the last experience with bank bazaar.
Few days back i logged in to bankbazaar and thought to apply for a personal loan as i was in need.
But dint complete the application at that spot for xyz reason, and then i received a call from bank bazaar to apply for the loan & i said fine go ahead.
There was this lady on the phone whose name i dont remember and she asked me for the information what all was required for the loan and informed me that i ll be receing a confirmation call after.
Which i actually did where in on that call there was this guy and confirmed me with all the details in his tone which were fine untill i dint see my information on the website.
And imagine wat can be expected out of that application that all of my infiormation from name to my addresses as well all the reference that i had given, i was shocked after looking at my application form
That after spelling word to word, alphabet to alphabet how can i person write such wrong things.
So i emailed them asking to get a call back and i received a call back the another day but couldnot talk cz i was in the hospital and i asked the lady to call me back in an hour as i am in hospital and its urgent.
She said ok and imagine i never recieved a call back... Wwwwwwooooooooooowwwwwwwwwwwwww!!!

The biggest news is now, i now then called bank bazaar and some chitra received the call, only person whose name i remember.
I informed her everything about what i am going through and what she tells me can you imagine that application has been sent to the bank already and they have rejected the application as per their norms and when i
Asked about what norms, she is not aware offf... Wwwwwooooooooowwww!!! Nice job done

N over that i wasted hell lot of my time explaining her how can they reject it when the application hasnpt gone to them but as per her application had been gone to the bank and with all the wrong information they checked
Pan adn only the resident area pincode juz to verify... Isn't it logical..

I really asked this lady to use her mind if you guys are sending a wrong application with all the information wrong in it with what i have in pan card with comparison, even my name, so very obvious any bank would reject it.
Bank is not god who ll get to know my address and my other details juz with my pan or so called my residence pincode.

But you know that lady dint use her mind and dint even try to hear me what i am actually saying.

She was only on one thing that ban can check everything with pan card and pincode... Anything else doesntmatter to them...

And over and above as per the bank bazaar people my application went to the bank and has been rejected where in i never received any msg or email or any call from the hdfc bank for the same.
And when i check the hdfc website to track the application with my name or mobile number it doesnot show any records.
As well on the bankbazaar application it shows the status as in process where in only my mobile number got verified.. Seee

This is the case of total fraud and playing around with costumer feelings, trust and requirment.
Who would trust such people who are actually making fun of your time and doesnt even respect there work.

Juz cz of this for bank, i can be a fraud cz on behaf of me bank bazaar is sending wrong/fraudelent information to the bank that can actually create a trouble for me a big time.

Please people i request you not to use ban bazaar or to even check their website or trust them..

Please...!!!

I hope there would be an action taken to them.

I have applied the credit card, under which they promised to provided the amazon, MobiKwik &a gadget360 gift vouchers. Firstly they took 1month to give amazon & MobiKwik voucher & refuse to give gadget360 (as they made the wrong commitment). Now when I'm using MobiKwik & amazon voucher, so both seems fake as the invalid on there respective website. Now this online website customer care saying please contact to bankbazar. Bankbazar is making fool by saying please contact to amazon & MobiKwik. This is really really fraud by bank bazar.. I hate this website making fake promises.

Dear Sir,

I purchased online health insurance policy of New India Assurance co. ltd thru bank bazaar on 03/03/2017.
and received soft copy of insurance docs thru email . now i would like to know the status of my health card . I was informed by bank bazaar agent that original docs and health card will be received by courier to my home address within 4 days.

but today when I called the customer care i.c nia.[protected]@newindia.co.in of New India assurance Surat branch office (which is mentioned on my policy) he is denying that I will not get any card or original Documents, and also they are telling that your TPA is mentioned wrong from his side . It has to be MD India i/o Heritage Health .

Now you are requested to kindly look the matter and clear the issue .Also Pl. arrange to provide my health insurance card as early as possible

Rgds,

Saurabh Shukla
M [protected]

Customer id- ME06357841
Policy no-[protected]

Pathetic!!!I dropped online request for credit card 15days back but no revert from you or hdfc bank your relationship manager & hdfc sales manager had words with me . Each one of you said you'll get back within an hour but not one did till now
Fooling people only! If you're not interested kindly let me know why are you wasting my time? ????????????

Hi,
I have applied through their site for credit card due to numerous mails they sent and flooded my mailbox where they clearly mentioned regarding paytm cashback . .
I have received my credit card after two weeks after applying . So i further asked them about coupan to which they replied as below

"Thanks for contacting the Bankbazaar.com.

The Request for the BMS voucher is under process and we will be sending the gift voucher details at the earliest . "

The same response they are sending me for 2 month continuosly till today . Now it seems they made false promises and completely fraud .

!!! SIMPLY AVOID THEM !!! rather apply for credit card directly from bank site, they provide much better deals .