Bigship
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Bigship Complaints & Reviews

Address:das Market, Goal madhiya Rudraour UK 263153

I have mail 2 times to change my account details but no Results snd solution I have Recieved. I have not any any account to support or help me to solve my bigship account problems. No support available here....
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Saalim Ahmed
Feb 12, 2024
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Charging for fake weight descrepancy

Website:bigship.in

Our parcel was of about 12 kg and we and they charged 100-150 kg..Rs.400-2500.it was 6-7 such cases..we have submitted proof of our parcel..still they are denying and not even giving from their end.....
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Neha Chakori
Nov 1, 2023
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Loss of 2 parcels

Website:app.bigship.in/authentication/login

We had initiated 2 prepaid couriers through bigship couriers where we chose amazon logistic as the courier partner stated in Bigship portal.
One parcel(AWB[protected] invoice 5k) got stolen and the second parcel(AWB[protected] invoice 4.5k including shipping charge ) was exchanged with other contents. We have shared the footage of packaging and delivered goods both to bigship email id. We have been following up since a week now...
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Ssagrofoods
from Delhi, Delhi
Oct 24, 2023
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Regarding refund of amount balance in my wallet

Rs 672 are balance in my bigship wallet and Courier company is denying to refund the amount and they said that I have to use the same for the delivery anyhow.

Bigship is fraud and make fool of their customers...
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8
8849233962
Oct 17, 2023
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Fraud done by bigship

I have put a request for pick up order their portal showing through ekart courier service and I have done everything what ever they required and I paid for them. On next day they said not possible pick up service and I said why? They said not possible you go for any other courier service and than I asked for refund money they said it’s ekart problem not out you will get money in bigship wallet you can’t withdraw you have to do courier...
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Website:app.bigship.in

I created a corporate account with bigship for logistics. The company has a wallet from which there is no way to remove money out of. Only multiples of 500 can be added. One particular order pickup was scheduled was denied by the consignee for some reason and from there on, it still shows pickup scheduled. The amount must have been auto refunded. Upon contacting customer care, its been 15 days now, I have been too patient, my issue isnt yet...
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Aryan Vandre
Mar 24, 2023
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Worst service is Bigship.in

Website:bigship.in

This company provides worst service, customer care of this company does not have manners to talk to client, other than this they will take money from you and after that they will not provide any kind of help to you, other than this you have done here If you have given money, then if you do not want to take service, then you will not get your money again and the employees here are busy giving you franchise and do not even take any guarantee...
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Abid A Lone
Nov 17, 2022
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Shoe

Address:Gautam budh nagar, New delhi

Hi I ordered a shoe, nike zoom Zegna copy, from the company size 10, but got soke street picked shoe size 7. The customer care even verified mu order on phone but sent something else instead. It is a fake website. The customer care number is also not working....
+1 photos
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G
godecorhub
from Saharanpur, Uttar Pradesh
Sep 12, 2022
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Money fraud

Address:: 146-B/12, Guru Nanak Pura, Laxmi Nagar, Delhi, 110092
Website:app.bigship.in/dashboard

It's been 20 days since this shipment was delivered.This is the company's strategy to hold the money for the customer.The company has a 7 day policy of COD remittance, but my remittance is more than 14 days.Finally, when the payment was to be released after 14 days, now I have been told that the dispensary has been set up .This is an irresponsible company and a company that is stealing customer's money.You prepared the data on the excel file...
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Tahir773384
Jan 5, 2022
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Not giving remittance

Address:51/2, Guru Nanak Pura Laxmi Nagar, New Delhi., 110092
Website:Bigship.in

I was using bigship from 6 months and they were sending the remittance on time but my remittance amount reached 80650rs than one of their employee name shivani told me that due to multiple complain you can't ship your product but multiple complain wasn't registered only 2 complains has been registered and than she told me that your amount rs 80650 will be released after 90 days but now 90 days is over than too they are not replying...
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Gurwnder Singh
from Ludhiāna, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received fake product, refund me

Hi, myself Gurwinder Singh, i ordered product from Bigship on 21-feb-2021, and get delivered today evening ( 26 - feb-2021 ), i am attaching two pics with this mail, kindly refund my 699 Rs. Also seller address is not any where in the product box, also no bill is in box, here is courior id - BCAC[protected].
I ordered brown boot shoes
I received Black color of shoes which i didnt ordered.

Your a/c XXXXXXXXXXXX1500...
+2 photos
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likhith swaroop sony
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Ordered one and got something

Hello
I have ordered a leather boots and I have received differentfrom material from ekart and the code is BCAC[protected] ... I'm trying to contact the customer service to and it's not responding.. please do resolve this asap... And I would like to cancel this order and o want the refund
Thank you...
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likhith swaroop sony
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Ordered leather boots got fabric unsize canvasshoe

Address:Delhi

I have order a leather boots from them, and I recieved iand they have sent a fake product.. and the product quality is very bad and packing is not upto the mark .. please do resolve this asap. . .. ...
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Thank you 😊...
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Address:146-B/12, 2nd Floor, Guru Nanak Pura, Laxmi Nagar, New Delhi, 110092
Website:bigship.in

Cod ki payment retune nahi kr rhe hai meri
parcel ka weight 0.5 kg hai usha weight had se zada metion kr k charges le rhe hai
parcel mera damage ho gya h
retune parcel exchange kiya h unhone...
+1 photos
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