Capfloat Financial Services Private Limited Complaints & Reviews

I don't have any loan account with this but when I see my credit report it shows 3000 sanctioned amount. It decreased my cibil score. Please close this account and update in cibil report

I don't have any loan account with this but when I see my credit report it shows 3000 sanctioned amount. It decreased my cibil score. Please close this account and update in cibil report

I am not taken any loan from cap float financial services pvt Ltd. But shows one active account of Rs 1500 . Kindly close the account and update in civil.

It is scam without my permission how can do that. This company. So clear as soon is possible.

I am not taken any loan from cap float financial services pvt ltd but showsone active account of Rs 1500/- kindly close the account and update in cibil

I am not avail any loan from cap float financial services pvt Ltd but cibil report shows one active account of Rs. 3000/- kindly close the account and update in cibil

I have not availed any loan from cap float financial services pvt Ltd but cibil report shows one active account with Rs. 3000/-. kindly close the account and update in cibil

I am not applied any loan from cap float. Cap float company showing 1600 rupees Due.

No consumer loan taken but in credit score it was showing as loan borrowed from capfloat.- I have activated pay later service in Amazon through capital float. In my credit score it was showing that consumer loan of 5000 was taken from capfloat but no loan borrowed from them. Plz take action as soon as possible.

Hi my name is dinesh kumar . i was checking my CIBIL score .it is showing that i have taken loan 2000 from CAPFLOAT FINANCIAL. I am not able to have any kind of contact . the company is associated with amazon .the facility of letter on amazon is also given by them but i didn't any. my amazon id is (d.[protected]@gamail.com) . neither did i get any loan message . no information from.

I have not avail any loan from cap float financial services pvt Ltd but my cibil report shows one active account with the name of cap float financial services pvt Ltd of amount INR 2000 with active status.
kindly close the account and update in cibil.

Am not taken any loan from CAPFLOAT But in my cibil score Showing taken 2000 it's a scam with out my permission how can do that.So clear as soon as possible if not am taken legal Action

This co has created a loan account with out my permission...and loaded in my cibil

CAPFLOAT CONSUMER LOAN TIR20E[protected]
DATE OPENED/DISBURSED[protected] SANCTIONED AMOUNT 3, 000
Without my knowledge - someone took this Small amount on my name, I am disputing this also,
Also wanted to raise a high-level investigation of how many small amounts were taken from a larger volume of people.

Regards,

Bala

I am not avail any loan from cap float financial services pvt Ltd but cibil report shows one active account kindly close the account and update in cibil

Checked CIBIL score a couple of months ago, it was 710, in due course between last check and today score has dropped to 709 instead of rising. I expected it to rise since I've paid off my credit card outstanding in full, about a fortnight ago.

Kindly take stern action against Capital Float Fin. Ser. Pvt. Ltd since CIBIL score progress is a pretty detrimental determinant when it comes to opening new lines of credit.

Ian Fernandes,
[protected]@gmail.com

PS. Mentioned category as credit cards, since NBFC isn't listed

We not sections a loan by the show in my civil account it's impect my civil

No consumer loan taken but in credit score it was showing as loan borrowed from capfloat.- I have activated pay later service in Amazon through capital float. In my credit score it was showing that consumer loan of 2000 was taken from capfloat but no loan borrowed from them. Plz take action as soon as possible.

My name is Raju Kaneti there was consumer loan is showing Active in CIBIL score which is from CapFloat Financial Services Private Limited No Consumer Loan taken But it is showing 1500rs loan sanctioned amount
Account Number ###########2030

I have activated pay later service in Amazon through capital float. In my credit score it was showing that consumer loan of 2000 was taken from capfloat but no loan borrowed from them. Plz take action

My name is Banupriya. Today I have checked for CIBIL Score, then it comes to know me that the conusmer loan from Capfloat is active. I have checked my Bank accounts, there is no loan credited in my account.
I didn't take any consumer loan from CapFloat.
Date of Incident: 19-October-2020
Account Number is TIR20E[protected]They alloted an account number without knowing me.)

PAN No. BYMPB9286L

Please kindly take action on this company.

No loan applied but it's on my Credit enquiry. This is fraud and its affecting my score. How can they make enquiries without approval. Something illegal going on.

Hello,

In my CRIF credit report fetched by CRED, I have noticed an issue wherein one of the *credit lines does not belong to me* which I wish to call out.

Error Details -
Bank Name: CAPFLOAT FINANCIAL SERVICES PRIVATE LIMITED
Account Type: CONSUMER LOAN
Credit Limit/Amount: 2000
Date Opened: 04 Jan 2021
Issue: Credit line does not belong to me

For your reference report details are as below -
Report ID: CCR210209CR[protected]
Report Fetch Date: 09 Feb '21

Requesting you to rectify this error at the earliest.

Thank you,
Yatendra singh
M-[protected]
Pan Card : BBIPS7608L

I have availed the services of amazon pay emi from amazon.in. This service is being managed through a third party called capital float which is the trade name of capfloat financial services limited formerly known as zen lefin private limited), a non-banking finance company (Nbfc) registered with the rbi.

I was late in repayment of emi this month and late payment charges have already been deducted till 9th january 2020.
I attempted the repayment yesterday (10th january 2020). The transaction was received from amazon pay but not from capital float services. The amount got debited from my account and the current status is that i would be refunded this amount. However my account was still deducted another late payment charges today, which i cannot be responsible for because this was due to a payment failure due to the issues in capital float. Whwn i tried them to contact through the toll free number, the call was not getting connected. And i have mailed them yesterday regarding the issue. They have promised a call back but not yet received any call from them.

So as i wait for the amount to refunded to my account and then do the payment, my account is getting deducted the late payment which is clearly not fair.

This was money i have planned to use for my personal needs and now i am unable to use that.

I would like the refund of the late payment charges deducted today and further penalties, if any due to the inefficiency of capital float services

Defaulter contact details:
Capital float
https://capitalfloat.com

My contact details:
Cp. [protected]@gmail.com
[protected]

My name is dinesh kumar chautapalli. I’m the victim of online fraud through amazon pay emi and i would like to explain and give a complaint on it.
On 29th june 2019 saturday i got a call from capital float team states that you have a loan emi pending with amazon pay emi. At that moment i was shocked and explained to them that i haven’t purchased anything on amazon.in

Further capital float team states that on may 11th, 2019, an amount of rs 55471 /- shopping has been done through my amazon account on the name of deepak parmar. And i realized that something went wrong with my amazon account. They informed me to raise a complaint with amazon team and as well as to file a complaint.

I made a call to amazon support team on 29th june 2019 and explained the whole thing that has happened, and i came to know that my amazon account has been hacked.

Myself without knowing all this thing had happened, when i casually tried to login into my amazon account in the month of may 2019 it showed me an error states that incorrect email or password. And then i tried to reset my password again there was an error states that you don’t have an amazon account with this email id ([protected]@gmail.com). I thought it might be any technical error and i left it for a couple of days.

Later on, may 28th, 2019 i tried to login into my amazon account and the same previous error repeated. And then i decided to signup with my same credentials using [protected]@gmail.com as my email id and +91 96xxxxxx96 as my phone number and the account has been created on may 28th, 2019. But i was unable to access my past orders, addresses, and payment methods. And at that moment i don’t know regarding my account hack and i logged out of my account by thinking there might be an error again.

I request to consumer complaints team, to get me out from this online fraud and do a needful justice on this issue. And i would like to provide all the information and required documents for speedy justice.

My name with amazon.in : dinesh kumar chautapalli

My registered email id with amazon.in : [protected]@gmail.com

My registered phone number with amazon.in : +91 96xxxxxx96

Place of fraud : online at amazon.in

Payment method : amazon pay emi
Account number
Kor18e[protected]

Loan lending partner : capital float

Approved loan amount : rs 60, 000/-

Hackers name : deepak parmar

Hacker’s email id : [protected]@gmail.com

Hacked / fraud amount : rs 55, 471/-

As per my knowledge, i have provided all the required with this complaint and i am looking forward to justice.
Thanking you.

Yours sincerely,
Dinesh kumar chautapalli.

Please refer to the below attached emails. Capital float team is constantly torturing us for the payment which we are not supposed to pay. We have discussed with them regarding cancellation of BYJU. A sales agent called Shubhankar from BYJU promised that we can cancel the subscription before March and we did that when my child did not find it useful but BYJU and Capital Float team is torturing us with emails that payment is due and they will send it to collection. We have spoken to them several times and explained the situation but no help.

Please help us with this. Looking forward to get help from this.

Hi (Capital Float Team),

Please be informed that I have already raised a request for cancellation and refund for the initial deposit as per our initial discussions with BYJU.

Despite of clearly informing you about the same over the phone, I again got a call from a representative who was really rude and asking me to keep the funds in my account? Is that some sort of harrasment? Clearly, I was told while signing up the ECS for on 31st Dec'2018 that it will only be activated after end of March only when I confirm continuation with BYJU.

Again, I am requesting please cancel the ECS7Direct debits as we have requested cancellation of the service and initiate the refund of the deposit amount asap.

PS: I would like to bring to your notice, how rude your representatives are who talk over the phone. The person asked me 'to talk in English' and it was not a request rather a rude comment from him. We live in India and Hindi is our national language. Talking in english does not make you any wiser and I have all rights to speak in my national language in HINDI. Please be careful while speaking in such tone and commenting like this to any Indian.

Irony here is when all the discussion for buying the services were done in HINDI then why do you need ENGLISH when there is some support required?

Regards,

Richa

----- Forwarded Message -----
From: Jaya Malhotra
To: "[protected]@byjus.com" ; "[protected]@capitalfloat.com" ; "happylearning+[protected]@byjuslearning.com"
Cc: "[protected]@gmail.com"
Sent: Wednesday, February 27, 2019 12:00 PM
Subject: Cancellation of BYJU's learning program

Hi,

This is regarding cancellation of the Byju's learning program and I would like to bring to your notice that I have raised a request several times to cancel the program and requested refund as per our discussion during our meeting with the representative at our residence.

During our first discussion with the Byju's representative Shubhankar, we were told that we need to pay 7000 INR which will be refunded immediately if we cancel the subscription within 3 months of trial period. We opted for the trial and confirmed on 31st Dec'2018 and were provided with the learning stuff in the month of January 2019. Though, my son (Ishaan) tried using the learning program but we did not find it effective enough for his studies and wanted to cancel the learning program in the beginning of Feb'2019. Ever since first week of Feb'19 we are following up for cancellation and refund, however the experience with BYJU support is HORRIBLE and there is no response on our cancellation request and it will not be incorrect to mention that we have been harrassed by the finance team to pay further more money.

Does that mean that it was all false commitments during the time when we met Shubhankar (BYJU representative) and the focus was only on selling the BYJU learning program and not on building market trust and featuring the qualities and what BYJU had to offer in education front??

Please cancel the BYJU program subscription with immediate effect. As per the discussions with Shubhankar, we were told we can cancel the program until March'19 end and no ECS will be deducted until we confirm. Also, we were told that we will be refunded 7000 INR that was paid in cash.

Student Name: Ishaan

Mother's name: Richa

Enrollment no.: TNLDCRP[protected]

Regards,

Richa

After sending the above emails few month back; on 11th June we received this email.

From: Capital Float
Date: 11 June 2019 at 3:04:58 PM GMT+5:30
To: [protected]@gmail.com
Subject: Your Loan Account Number DEH18E[protected] with Capital Float - 3rd Payment Reminder

Need Help?[protected]

Hello,

Loan Amount (Rs): 63, 000.00
Outstanding Amount(Rs): 42, 000.00 as on 11-Jun-2019
Overdue Amount(Rs): 22, 036.00 as on 11-Jun-2019

This is to bring to your kind notice that on 03-Jan-2019 you had availed a Consumer Loan of INR 63, 000.00 to be paid in 30 equal installments starting from 02-Mar-2019 to 02-Feb-2020.

As per the terms of the loan agreement you had agreed to pay the installments regularly without fail.

We observe that, in spite of repeated requests and reminders through SMS/Phone Calls/E-Mails you have defaulted in paying the said installments, and in lieu of the same, your loan account has become overdue.

As on 11-Jun-2019, as per our books of accounts, your loan account is in default / overdue by 4 installments amounting to INR 22, 036.00/- (Rupees twenty two thousand and thirty six only Only).

Please note that, if we do not receive the sum of INR 22, 036.00/- (Rupees twenty two thousand and thirty six only Only) towards overdue / default / 4 installments and also overdue charges of INR 24, 396.00/- (Rupees twenty four thousand three hundred and ninety six only Only) within seven days from the receipt of this email, to regularize / close your loan account, the company would be constrained to recall the loan facility and initiate appropriate legal proceedings for recovery of the loan outstanding amount.

Kindly take note that, in case of non-receipt of payment as requested in this email within the stipulated period, without any further notice, as per statutory guidelines, the company will be forced to disclose the instance of default on your account to Reserve Bank of India / CIBIL or to any such authority or Credit Bureau for further actions .

You can make the payments towards your Loan Account through NACH/DD/Cheques. In case you have already made payment, please ignore this email. For further assistance, please feel free to call our representatives/customer service.

Assuring you of our best services.

Yours Sincerely,
M/s CapFloat Financial Services Private Limited.