Central Railway Complaints & Reviews

It been observed that Second class passenger board the first class coach intentionally specially from Diva, Mumbra, & Kalwa passengers. Some time challenging to this customer turns to awkward situations and gets worsen to genuine First class passengers.Some time the scenario is worse while challenging, as it turn to abusive and physical violence. I request authority to assign a TTE specially in platforms to check the passengers while...

Sir/Madam Date 30.10.2014 During morning hours from 8.30 to 10 in central line of railway we request you provide one more ladies special train as the female population travelling for work/study has increased over the period we have one ladies special train at around 8.00 from kalyan, please arrange for one more train. Also the most suffering class is the female compartments 1st class as well 2nd class as the coaches for them are limited...

Dear Sir, Recently new FOB provided at Badlapur at Kalyan end which have definitely reduced the Nos. of Tress passers deaths.I thank you for providing this facility to Public. However, the Common Entry & Exit at Kalyan end Badlapur (East) Platform No.3 is causing Congestion to Passengers movement on arrival of trains.This Common entry & exit is also being used by the Paid parking Two Wheeler which is highly inconvenient.( Which...

Yesterday, Wed 16th April at 11 a.m. only two ticket counters were open. People have to stand in long serpentine queues. Your officials were busy talking on their mobiles and people had to wait. Suggest you open up more counters for ticketing. Your officials need to talk and behave decently with public specially senior citizens and ladies. It would be ideal if separate queues are made for senior citizens and handicaps, whereby they are able...

Hi My name is Prachi residing at ambernath, This is to inform that we are facing alot of problems coz of other passengers from kalyan onwards coming down in ambernath, they get into train from kalyan onwards coming towards ambernath & occupy seats till CST & we people boarding train from ambernath don't have seats at all & have travel standing daily coz of them.Why is the ambernath train mean't ? For Whom? Who has the priority...

Respected Sir, I am resident of Badlapur and i am working at Dombivli .My office timing is 10 AM so i have to reach at that time . Regularly i am traveling from local 9.02 am Dadar and reach at Dombivli 9.32 am . whenever we getting down at Dombivli station the ladies at Dombivli will not allow us to get down at station they are fighting with us this is very irritable and dangerous for not us but for all the passengers. so please...

Sir/Madam, I wanted to travel from Kopar to Andheri..SO i asked the lady on the counter to issue me a ticket to Andheri via Wadala...She refused to give me the ticket as she told me that u will have to go via Dadar..but i have travelled so many times via wadala...she spoke very rudely...and when i asked her name she told me that u go and ask my senior officer for my name..if she does not know how to issue a ticket why have u made her...

This is to bring to your notice that the Kalyan Railway Station (new bridge) has become a mini-shopping area with no. of vendors increasing day by day. This has become a nuisance for the commuters during peak hours. Initially there were only a couple of them selling books & mobile accessories. But now items ranging from shirts, soft-toys, dresses etc are being sold. How come the Kalyan GRP do not take any action since its common knowledge...

This is regarding the Kurla Station.
1) Railway authority is building new staircase towards Dadar side since last two years. Till date the work is not complete and on this they removed the roof from every platform, now passenger has to stand in rain or while getting down.
2) The roof on the platform is not similar, you will get wet while you were stand on door.

3) There is no roof build on the new staircase...

I am retired Central Railway employee and retired i October 1985 from Railway Health Unit Ballarshah
My Pension Pay order No is PNB/OP/Med/CR 2227 of[protected]
I turned 80 yeays old in October 2007 . Hence i was due for 20% rise in pension I did not get it.
I turned 85 in October 2012. I am due for further 20% rise in pension I did not get it.
I am badly in need of money due to heart problem and old age. Please...

Foot over bridge remains occupied by hawkers all the day. I am unable to understand, for whom this FOB belongs to. For public or for these hawkers? RPF station is just below this FOB. Its strange that, non of the person from RPF is able to see this. If he/she is seeing it daily then why they are not taking any action against these. What Ambernath Railway station team is doing. Why these people are allowing these hawkers on the FOB? I do not...

I am a regular traveller from ambernath to cst.
The trains are extremely packed and since years the number of trains in morning peak hours is same.
We need a ladies special train from ambernath around 8:30 to lessen the pressure and crowd.
The first class pass is increasing almost every month but the compartment size is the same with crowds growing multi fold.
When is government going to take some action to lessen...

On 4th September 2012 my father and mother(Age- 78 and 72) has traveled from Bhopal to Pune from Jhelam Express which is started from Jammutavi and ending at Pune . My father and mother has got confirmed reservation in 3 tier coach but when train stopped at Bhopal station on both reserved seats passengers are already somebody slept and that also without reservation and there behavior also rude and they are using abusing languages... Entire...

Dear Sir,

I am a resident of Kalyan-East.I reach kalyan station from ofice in the evening.THe walk form Kalyan East Ticket House to Tunnel during this time is very headache as there is no lights in this area.Also during Monsoon it is very dificult to find the way out.So I Kindly request you to provide Lights in this area.

Regards,

Resident of kalayan...

Respected sir,
From your desk i make complaint against central railway that from last17 years we request to central railway to give stoppage for exp. Trains at pen railway station meanwhile in 2009 one day andolan made by senior citizen group &pen pravasi sangh but still date no any exp.train stop at pen.
From ur desk i kindly requested pl.give stoppage till madgaon route trains.
Pl. Do the needful at earliest.br...

Serious need to increase the size of First Class Ladies compartment

this request on behalf of all my Ladies Friends who faces challenge everyday getting into the ladies first class from Dombivli towards CST. This is majorly due to the small size of the ladies first class compartment in central railway trains.
This is a everyday problem where we see there is a serious need of increasing the size of ladies first class...

In the year 2008 ICICI Bank utilised recovery agents against me. I reported the matter to the account section of the Central Railway where I am working to stop sending payment in my ICICI Bank's salary account. My request was not heard by the railway's administrative people. My payment and PF withdrawal was continuously sent to the Bank. I lost financially, because of the failure of action by the respective people. I expect...

R/Sir
I have launch a complaint against Mr Achkapure on 16.02.2012. my complaint no is 026211. according to your office staff, they said u will get status before 16.03.12 but i didn't get the status till the date, when I visit the cti office they said that's not our duty, u ask to commercial department, after that when I visit the commercial dep, they reapplied that we not received the complaint from cti office, I cant...

Dear Sir/Madam,

Kindly note that there is no train option from 5.48 pm to 6.31 pm for ambernath to badlpur. We lost almost 1 hr. at ambernath station everyday for nothing. if you could arrange one train atleast in between will be best for every visitor during that time period.

or atleast if you can extent one ambernath train which is at 6.06pm for cst, that is also fine for one station ahead and then it will...

platform no.2 of thane railway stataion is at a great height, dat often i see people jumping to alight... there r instances i ve seen children nd senior citizens falling... also to board people hav 2 use different techniques...the most vulnerable r the female sects. i m each time scared wid the imagination dat if anyone was to trip betn the platform to the space in the tracks....
nd its also not new, i suppose.. this has been there...

Dear All,
I am a regular traveller of Central railway from badlapur to gatkopar and return, its been observed that the central railway is working very hard to get the local train frequence to be increased.
But before that it would be better if the train timing can be made in better ratio
As the trains in central line are in time once in a week while travelling to up side by morning time, when the passengers are running...

HI
The 10.37 fast train @ dombivli Station is Daily late by 15-20 min from more than 1 month now .Central Railway is not concerned even to do proper announcement about train .If the train cannot reach at 10.37 from last 1 month why don't they change the timetable and give actual timing of train in timetable.So many people suffer because of this still no action is taken .If train is not reaching at exact time atleast announcement...

Respected Sir/Madam,


It is seen that the stretch between Masjid and Kurla on the harbour , is the worst, in terms of passenger safety. Eunuchs routinely board compartments between these stretches and harass passengers and try to extort money. Also, they dirty the station premises by throwing litter carelessly. The meance is between the sewri -sandhurst road stretch.

Secondly , rowdy teenage boys board...

Railway has installed two ATVM machine at Bhandup(east) station booking counter. Because I am living in Bhandup East I have purchased Smart Card for quick service. After some time one ATVM moved from there to other location and another machine is not working since one month. Due to this public are facing lots of problems specially in night as counter is normally closed after 10PM....

Dear Sir,
My family was traveling in the Hussain Sagar Express Train No - 12701, coach - B1, Seat No 1 to 6, dated on 30th April, 2011. In the train we were also book the ticket of my grand father his age is 90 years but before going to the journey my grand father was not feeling well so my grand mother accompanied us in the journey. When train reach to the Kalyan station the Ticket checker came and he took the ticket...

I wanted to purchase pass from Kalyan to Malad at kalwa-east station, and I was in proper queue,but when I reached the ticket counter the person said that pass is available at next window, but next window was closed.The people who were in ahead of me in the queue got monthly pass from the same person, then why only pass was not given to me ??
The ticket counter person is very arrogant and also not providing proper information,the ticket...

Date: February 10, 2011

To,
The DRM,
Mumbai Division, C Railway,
Mumbai CST,
Mumbai- 400 001

Subject: Journey in I ST Class coach of Local Trains

Sir,

With due respect we, the following regular passengers of First Class Local trains bring your kind notice for necessary action so as to avoid undue rush resulting into inconvenience to us in these coaches...

I have few suggestions to make for Transharbour Railway (Thane- Vashi/ Panvel) line.

1)Panvel fast train should be made slow in opposite direction, i.e. morning from Panvel to Thane & vise versa at evening time. As other wise also it goes empty & at morning time next thane bound train with huge gap gets too croweded & makes people to wait unnecessary.

2) Panvel Ladies special should run till upto...

I am attaching the word document(HDFC bank
> statement) for my deductin. Its from month
> of Nov to Month of Dec 2010 and even attached
> scanned copy of my ATM statement (12/12 PCA DED 1950) .
> Please check and refund me my INR 1950.00 as early as
> possible.
>
> Thank you,
> Arvind.
>






br...

I have booked my railway ticket thru www.irctc.in, route was Lokmanya Terminus to Nagpur PNR No. [protected] in the month of June 2010, when i reach station to board the train i have come to know the train was late more then 8 hours, due to which i didnt take up the train and requested for TDR refund on the following day. please be informed that till date i havent receive my refund inspite of sending many mails. you are kindly requested to...