Chiku Cabs
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Chiku Cabs Complaints & Reviews

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Shiv112233
from Navi Mumbai, Maharashtra
Dec 25, 2022
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Address: Online booking, company possibly has offices all over India.
Website: chikucab.com

We had booked tempo traveller from Kochi for 4 nights tour to Kanyakumari/Kovalam etc (tour starting from 12th Dec) about one month in advance (advance of 5300 for booking was paid). On 11th Dec. we were informed: (1) Cost is increased by about Rs 1500, (2) Tempo traveller will have 10 seats instead of 12 that was booked, (3) Initial cost is for 750 km only instead of 1250 km, (4) rate for extra km is 23 instead of 21 and (5) we have to return by 2 pm on 16th Dec, instead of availability till evening that day. As we are from outstation, we had to accept all conditions as it was hard to find new vehicle at last moment and advance was paid. Original booking receipt and some whats app correspondence about changed conditions available. Refund of excess amount should be provided.
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    S
    Shiv112233
    from Navi Mumbai, Maharashtra
    Dec 25, 2022
    Report
    Copy

    Address: Online booking, possibly has offices all over India
    Website: chikucab.com

    We had booked tempo traveller from Kochi for 4 nights tour to Kanyakumari/Kovalam etc (tour starting from 12th Dec) about one month in advance (advance of Rs 5300 for booking was paid). On 11th Dec. we were informed: (1) Cost is increased by about Rs 1500, (2) Tempo traveller will have 10 seats instead of 12 that was booked, (3) Initial cost is for 750 km only instead of 1250 km, (4) rate for extra km is 23 instead of 21 and (5) we have to return by 2 pm on 16th Dec, instead of availability till evening that day. As we are from outstation, we had to accept all conditions as it was hard to find new vehicle at last moment and advance was with the company to dictate new terms. I have original booking receipt and some correspondance in whats app about changed conditions. Some was telephonic talk.
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