Cloudtail India Pvt Ltd Complaints & Reviews

This is not a description of the complaint resolution. Within hours of submitting my complaint against Cloudtail India private Ltd, I got a call from No. 8402046543. The caller said he is Saxena, ragarding the complaint I had put up against Cloudtail India Pvt. Ltd. and asked me why I am complaining. I told him that the product has not been delivered even after 4 months. He said the GST bill shows that the money paid is Rs. 12599/-. I told him to read the invoice properly, wherein it is clearly stated that the product is being given on a promotion scheme and 12599 was the final payment. He then said that 12599 will be refunded and asked for my bank details. He asked me for the user ID of the net banking. I told him I cannot give my ID to anyone over the phone and to make a bank transfer what is needed was the account no. and the Bank IFSC code which I said I can give. He then started abusing me in a very very foul language. I was surprised at this attitude, I have a recording of this conversation. I do not know if this person is working for your firm. The true caller identified this no. as"Consumer complaints". I would request you to kindly find out if such person with the name Saxena and having the above mentioned mobile number is registered in your pay roll and if so to take proper disciplinary action against for this kind of behaviour and use of filthy and foul language while interacting with a legitimate complainant. The public with an intention of getting justice from people who have cheated people like me should be treated with little bit more respect and not be showered with obscenities. I have serious doubt that these people are posing like representatives of complaint forums and trying cheat people by extracting details of banks etc. This complaint may please be circulated widely so that people are aware of such incidents. Expecting sternest action from your side, if this person is under your employment, Thanks