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Cureka Complaints & Reviews

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Gona Prashanti
Aug 14, 2023
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Resolved

My *Cureka* order *126353_STOR00429* Items included in the shipment:
*Similac Total Comfort Infant Formula Up to 24 months 350g* was to be delivered on[protected], Thursday. The delivery agent called and told that he will deliver next day but even till today I didn't receive the product, every day morning I get a message that it's out for delivery and evening I get a message that the delivery person was not able to deliver cozz i was not available. And the estimated delivery date is being pushed every day. I don't understand why this is happening, this is not the first time the order is being delivered. And the delivery agent is not contacting me or responding to my calls. The order contains baby food, it's required on urgent basis, how can it be delayed for so long even after reaching the destination. Even the cureka customer care personal are telling it will be delivered within 24hrs but it's not being delivered.
Sep 15, 2023
Complaint marked as Resolved 
Received refund
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    PradeepRamaprasad
    Sep 7, 2022
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    Website: www.cureka.com

    Hi

    I had ordered Sebamed Shampoo for my baby on[protected].
    The order number was 34056.
    I have neither received the product nor the refund.
    Can you please help?

    This was the website:
    https://www.cureka.com/

    Looks like they have neither shipped the product nor given refund for atleast 2 other customers as I can see in this forum itself.
    Can you please take necessary action if possible?
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      Aymer
      from Kozhikode, Kerala
      Aug 16, 2022
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      Similac stage 3 infant formula

      Website: cureka.com

      I had ordered 3 packs of similac 3 on 30th july 2022 from Cureka. Cash was paid via paytm and the transaction was successful. But I didn't get the product even after two weeks. Already messaged in the number provided as customer service number and I'm getting a very cold response. At first he/she said that the delay was due to the product being out of stock and that the delivery will be done soon. But even after so many days of waiting I...
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