Dhani Complaints & Reviews

I have cancelled Dhani One Freedom card in the month of May 2021 and not at all using the card and now they are charging subscription charges from July onwards. Now I have saw in the app total due is Rs. 1770 for till date.

The customer care agent deducted amount from my dhani wallet while addressing to my query later i came to know it was a fraud

I had issued the card which I had used twice, after using I have paid all the dues accordingly on the emi date and now I am not able to cancel the card as it is showing due amount. I have given a complaint against this issue to the customer care but no response from their side . They are charging monthly fee of Rs.589/- which I have been paying from the month of July till now. The customer care executive is telling that I have a due left even after paying all of them. Please look into the matter as soon as possible. And cancel the card immediately.

Close my Dhani one freedom card and its subscriptions.
Cancel my plan of Dhani One Freedom Plan and Cancel my n-Ach Mandate ( ECS ) with associated with paytm Bank, due to financial issue I am unable to continue the membership of Dhani One Freedom Plan. the card is yet not active but shows an amount to be paid to activate it. please cancel it completely i would prefer to cancel it and be levied no charges as i have not used the credit yet and dont want to use it. i was not aware of the subscription charges.

Dhani credit card not matched with my needs.your charges are beyond my imagination.your hidden charges ara uncontrollable and tou app are out of control.no service provider and customer care help us to solve our proble they could not respect answer.your dhani credit app nothing but big scam..so close foreclosed my account and subscription fees.we paid in one way payment please send link of payment to closed my account

I took loan from dhani I have to 6000rs emi of 4month I lost my job due to COVID panic they are tourching me to pay amont please solve my case here is the number [protected]

I have recharged fastag of rupees 2500. Money has been deducted from dhani freedom card and not reflecting in fastag.
Please refund my money as soon as possible .

I am have activated my DOF card on 13 April 2021 for 6824 rupees. The EMI is of 3 of installment, according to that EMI is till June. So I Stop using the card and I deactivate the card, called and spoke with CSE regarding the cancellation of subscription also. He confirmed the same saying it will take two working days to complete.

But till now it has not happened now when I am calling them every month and mailing the complainant to Grievance and support team.

But it is of no use.
Kindly help me to cancel the card.
I don't want the DOF card. Cancel the card subscription and wave off the feed for the period which I have not used.

Looking for the action to be taken at the earliest.

Regards,
Nirmal

Dear Sir/Madam,

Earlier I was having Dhani Freedom Credit Card No. [protected] which is not active from last two months after paying Subscription fees and given 100 reminders for making card activation even though currently it is not active / already blocked by me. I am being charges Rs.4167 + GST charges from last 3 months :- details are as follows:-

I am going through very bad period, lost job plus Credit Card EMIs are pending over a period of time. Dhani / Axis Bank is charging consolidation charges of around Rs.5, 000/- including GST every month which has put me in a miserable condition.

For your kind information, I am attaching statement which clearly shows the charges levied by Dhani and I have also confirmed from Bank they said we have not deducted any charges from you and we will not pay you anything for the same it is Dhani is deducting every month.

Kindly help me with the same. Either de-activate my card or pay consolidation charges which is Rs.25, 000/- without calling Dhani contact number or follow up. I am attaching Bank Statement : Password : SHYA[protected]

Dear team
I had taken 500 daily credit limit from dhani on 22 oct. Today I paid that due. Money has been debited from account also. Transaction has been successfully completed. But again in dhani app it is showing due amount as 270 . Plz resolve this issue as soon as possible
My contact number [protected]
Mail I'd is [protected]@gmail.com

I have use dhani card on 27th September in Amazon but the transaction was failed but money was deducted from account Amazon done refund till you guys refund money to my account and you guys are not responding to my mali or calls

I want to cancel my Dhani freedom card membership. I have paid all due amount with one month subscription charges but every month subscription charges is increasing while I am not using card and paid all dues.

I have sent mail many time around 20 times but dhani freedom card is not cancelled and I did not get any option for cancel in Dhani app.

Today almost 24 working days over and still dhani did not credited my money i also tried to contact them but their customer service but every time they telling me 48 hrs will credited this amount but after 48 hrs same complaint raised again. Now pls help me in this matter because i saw many peoples review about dhani their money also stucked and dhani not refunded anybody's money and take some hard action against dhani pls. We dont want this type of Digital India where Our Hard earned money gone into hell.

Money debited and transiction failed but credited to wallet

I have opted for dhani pay one freedom card, and have paid 249 for that and the same got deducted from my bank account as well as my dhani pay wallet and they are not refunding anything nor assisting me.
I have written several mails to them still no help

I have transferred the money from wallet to my bank, since after 1 day money is not credited to my bank. Pls resolve my issue

I have ordered a product of amazon via dhani card and it is cancelled . Amazon have refunded the money . But it did not get credited to Dhani wallet

Mobile Number: [protected]

I didn't got my refund from last 1 month, and if i gonna be contact dhani customer care they are always saying that they didn't have any refund from amazon for you please contact amazon.

and if i gonna be contact amazon customer care they are your refund money is successfully reflected towards dhani.
even amazon give me a RRN number(reference number) and actually RRN number generates when actuall refund is successfully reflected towards murchant, that means dhani goted the refund. (RRN number is a proof)
i have all that proof of my refund that i even share with dhani,
they always saying that we don't have refund from amazon even i share a proofs of refund details with dhani, they are not ready to take proper action over this...

i want to take charge dispute case over this transaction.

Dear dhani team- I have transfer 430 from dhani general balance in my account. Five day already completed. still I have not received money in my account. So please as soon as possible short out this problem.Please yr please it's very urgent for me. Please sir /madam try to understand 🙏

My mobile number-[protected]
My mail id- [protected]@gmail.com
My adhar card no[protected]
Account number-[protected]

Sir i pay total loan emi amount with intrest ...how i get noc from dhani personal loan...and i called so many times costmer care but no answered..pls close my loan...my acount no is IPERKRL03686470...PLS close my loan...

I had made a transfer of 2140 rupees from my Dhani account and till now the amount is not credited in my bank account. I feel like cheated. Please make some clarifications!

Dear Dhani Team,

I have a Dhani account in your database with the name of mohammed zainuddin and my email ID is [protected]@gmail.com I am not able to use this Dhani account anymore. So I am requesting you to kindly delete my Dhani account from your database and also a notification if any. please note that i clear all loan amounts and i not took any doctor subscription

you guys provide very bad service i took loan rs 2500 and i paid more than Rs 10, 000

Name: mohammed zainuddin

Phone: [protected]

Email: [protected]@gmail.com

Date of birth: 10 Nov 1993

Thanks & Regards
zainuddin

I didn't got my refund from last 3 weeks, and if i gonna be contact dhani customer care they are always saying that they didn't have any refund from amazon for you please contact amazon.

and if i gonna be contact amazon customer care they are your refund money is successfully reflected towards dhani.
even amazon give me a RRN number(reference number) and actually RRN number generates when actuall refund is successfully reflected towards murchant, that means dhani goted the refund. (RRN number is a proof)

and whenever i gonna contact dhani customer care for creating charge dispute case over this transaction, then dhani team jokes me and replies me "what is charge?? what is charging?? what is charge dispute" they makes me a joke...

i have all that proof of my refund that i even share with dhani, but then also dhani not doing anything over joke like above.
they always saying that we don't have refund from amazon even i share a proofs of refund details with dhani, they are not ready to take proper action over this...

please resolve this because you can't leave topic whenever your money get stuck anyever.
i want to take charge dispute case over this transaction.

Name: vaibhav ghubade
Mobile Number: [protected]

I didn't got my refund from last 3 weeks, and if i gonna be contact dhani customer care they are always saying that they didn't have any refund from amazon for you please contact amazon.

and if i gonna be contact amazon customer care they are your refund money is successfully reflected towards dhani.
even amazon give me a RRN number(reference number) and actually RRN number generates when actuall refund is successfully reflected towards murchant, that means dhani goted the refund. (RRN number is a proof)

and whenever i gonna contact dhani customer care for creating charge dispute case over this transaction, then dhani team jokes me and replies me "what is charge?? what is charging?? what is charge dispute" they makes me a joke...

i have all that proof of my refund that i even share with dhani, but then also dhani not doing anything over joke like above.
they always saying that we don't have refund from amazon even i share a proofs of refund details with dhani, they are not ready to take proper action over this...

please resolve this because you can't leave topic whenever your money get stuck anyever.
i want to take charge dispute case over this transaction.

Name: vaibhav ghubade
Mobile Number: [protected]

Last night I had made a purchase from dhani credit line and I received a cashback so i wanted to transfer a part of that amount to my bank acount
Which i eventually did however i still haven't received and it has not been reflected in my bank account
And it is bothering me to such an extent that i feel my trust on indiabulls dhani conpany is at jeopardy.
I have mailed them thrice about this issue in their support id (dhani support) but they are not paying any heed to it whatsoever
Please help me out here.
I want my money to get reflected in my bank account.

I cancelled my order from amazon and money is reflected by amazon to dhani at 08 sep 2021. i am trying to contact customer care but they are not providing satisfactory responce and today is almost done 3 weeks but still not got my refund from dhani.

Name: vaibhav ghubade
Register mobile number: [protected]
Transaction Date:08 sep 2021
Transaction Time: 07:31 PM
Transaction Amt: 5298 rs/-
RRN number: TZQ994
Order ID:[protected]

12 days left refund not credited in my dhani pay wallet rs 10000.mobile no [protected]

Refund is nit returned in my wallet . It take nearly about 10 days .

Am taking small credit line loan of 8000 & emi per month is rs200 am always paid emi on time on 5th of every month but they always debit extra amount from my account as penalty charges . my app is not more working for shown all over paid details . am continuously mailed to company mail id but they didn't response. after that on this month they didn't cut any emi from my amount till date ..am again mail for this but no response …please someone help me against it .

Today at 12:29 AM I transferred my dhani wallet money to my Paytm bank account but it was deducted by the wallet and not recieved in the bank yet.