Eatsure Complaints & Reviews

Such kind of mobile app should be closed with immediate effect. Worst service ever and misleading customers. Had placed food order thru their website on 30.7.26 at 8.05 pm which was accepted by Faasos and showed delivery within next 35 minutes, but finally the delivery happened at my doorstep at circa 9.25 pm which was not acceptable. Luckily, the payment was COD hence I did not accept the order when delivered and sent it back. While chatting...

My food was missing which I placed on EatSure

Dear sir /madam,
I had ordered behrouz Biryani on 31 Dec 22 .
However, it was very very spicy and our guests very disappointed as no one could finish it due to its spicy ness.
I tried to lodge a complaint however there is no option for doing the same and the customer service bot also didn't provide me any support or help regarding the same.

I have attached the photo of the order and also the conversation via email on their official email address for your kind reference. please look into it and do the needful at the earliest.

Thank you