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G
Ghost Rock
from Mumbai, Maharashtra
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egate i9 projector

I bought projector this 3rd october 2019 and now the picture quality is gone.in picture many lines appears so u can't see picture clear. I try to contact the care of this company but no response i think they cheat us. I want to customer service give right contact details so we can contact them and solve problems. My device is in warranty period so i hope my projector must be repair by customer service....
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S
from Barmer, Rajasthan
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not working

Website:www.egate.pro

As desired, details are as under:
item : LED Projector
Brand : Egate
Model : EG (9 (black)
MRP : Rs.9990
Manufactured: August 2017
Net Qty. : 1 N (One Unit)
Imported by :
EG India
501 SG Alpha Tower, Sec-9,
Vasundhara, Ghaziabad, U.P.201012
[protected]@egate.pro OR Call : [protected]/5 Made in iNdia

Manufactured under license from
EG India
For...
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Arnava Singh
from Noida, Uttar Pradesh
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Egate i9 projector not working

Address:New Delhi, Delhi, 110001
Website:www.egate.pro

I bought egate i9 projector. picture was very dull. when start tube light, screen blank. 1st problem: my invoice no. F375890 i9 projector, i have given to for repair and after repair product was delivered to me, i have checked, lens was not working correctly (Screen is not projecting correctly) and lens focusing rotator, keystone correction rotator are not freely movement its very difficult to rotate. Inside the lens the dust is present,...
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Giresh Kumar
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not resolving the issue

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.egate.pro

1st problem: my invoice no. E1500430 i9 projector, i have given to for repair and after repair product was delivered to me, i have checked, lens was not working correctly (Screen is not projecting correctly) and lens focusing rotator, keystone correction rotator are not freely movement its very difficult to rotate. Inside the lens the dust is present, you did not cleaned.

You can see the below image as dust particles are present...
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