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COMPLAINTS

Eicher Complaints & Reviews

R
Ramesh Khetan
from MUMBAI, Maharashtra
Jul 1, 2025
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Complaints for new cng vehicle model no. Pro3019

Dear Sir,

We have recently purchased a 32-foot CNG vehicle from your dealer, VE Commercial Vehicles Ltd. The vehicle’s registration number is MH04MH8319, and its chassis number is MC2CASRC0TC129446.

Since purchasing the vehicle, we have encountered several issues with its performance. During transportation to Kasara Ghat, the vehicle frequently stopped. We have lodged a complaint with the dealer, but we...
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V
Venugopal1003
from Oddanchatram, Tamil Nadu
Mar 16, 2023
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Poor Quality of service and engine

Website: www.eicher.in

KA 01 AH 7089

Regarding the above said vehicle, We had met with problem in engine by jan 22, 2021 nearby karwar.
On that time vehicle taken for 180 km by recovery to hubli workshop for service due to no nearby workshops at karwar.
Vehicle works were finished at April 10, 2021.
That also not complete works, vehicle again toomuch problems were raised, almost it costs more than 2 lakhs and 3 month vehicle...
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Address: Kalimpong
Website: RTO

We have sold our vehicle Eicher WB73C6125 to an unknown person and he is refusing to change In his name please take some action
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    C
    Chidukarthi
    Dec 3, 2021
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    Address: Trichy

    10 days back to service our eicher at trichy branch...services response not properly till now...eicher service centre not properly followed by customer ...services properly follow ASAP...
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      R
      ramesh ramanan
      from sonipat, Haryana
      Sep 11, 2021
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      Our new Eicher getting the same problem in every day not getting the race, it is very difficult climb/run on flyovers. .
      From the last one month we taken our vehicle 5.times into the service station.
      RC no: HR69D1763
      Model: EICHER PRO 3019 M HSD
      Engine No: E426CDMA339500
      chassis no: MC2CAMRC0MA069250

      First we have the problem on 14.8.2021 and we have taken the vehicle to Eicher murthal service centre
      And the same day they have repaired the vehicle and returned . As per them problem is because of some software issue in vehicle.

      Second time we sent the vehicle to Eicher Murthal service centre on 26.8.21 with the same problem
      vehicle not take the load and it is very difficult climb/run on flyovers. The service centre sort out
      the problem and return the vehicle on the same day. As per them problem is because of the diesel flow less to the engine and they have sorted out.

      On 30.8.2021 the same problem happened again and we have taken the vehicle to the service station . This time Murthal service
      team sort outed the issue on the same day and return the vehicle to us. As per them problem is because of Diesel flow to the Engine more than its required.

      On 07.9.2021 the same problem is happened again and we have called the Sales person Mr Devender in Karnal Bansal motors and service manager Mr. Vimal in
      Murthal . They have committed for sort out the problem completely . On this day they have checked the vehicle and found some problem in the vehicle wiring.
      As per Murthal service centre they have informed Eicher head office for new wiring for replacement and it will replaced on Friday(10.9.21). On the above commitment
      they made the temporary solution on the vehicle return to us. But vehicle got the same problem in yesterday and we sent the vehicle today to their Murthal service centre.
      But today they are not replacing the wiring as per the earlier commitment. Asper them it is not received from their head office and for getting it will take
      another 2-3 days. Currently vehicle in their service centre.

      We have purchased this vehicle on 15.2.21 and it is under warranty . If the vehicle problems continue in this way it is very difficult for us to run the vehicle.
      Now the service are free after the warranty we want to pay the service charge also.

      Enclosed copy of purchase documents and RC copy for your reference.
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        P
        pragati Tractor
        from Kanpur, Uttar Pradesh
        Sep 21, 2020
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        Address: pragati tractor court road mainpuri

        Tube cracked
        Details - stock tractor
        [protected]
        +1 photos
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          नगीन राठौर नायक
          from Indore, Madhya Pradesh
          Oct 6, 2019
          Resolved
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          Resolved

          Address: Pithamur eicher company, Dhar, Madhya Pradesh, 454775
          Website: Hi

          I have orders home 3combo what 1089 and get one sorry i just want to forget the study set of the refund my amount as i loss have any at my to the money like this incident have made me close all the just only living to the the s i am from home made classes i did the roller skating of the action i getting the request to my please refund my amount please
          +1 photos
          Oct 6, 2019
          Complaint marked as Resolved 
          I have orders for 19 saree combo what 1080 910 get one sorry i just want to the gate the sunset road refund of my amount as i don't have one it my home so fast money died this incident hashmi me yours i'll tourist kendriya to the saiya friend lo medium class it to line today back in hopes naik hindi request you please my refund amount
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            M
            Medak Mubarak
            from Mumbai, Maharashtra
            Jul 19, 2019
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            Address: Bangalore-560090, 560090

            Vehicle number ka 43 0249.
            Date[protected]
            Venue :- above mentioned vehicle is belongs to the eicher company and it has violated motor vehicle act buy air pollution and uses of highly noisy horns it has been found that the carriage of the truck is outdated and needed to be specified mechanical abservation. I have noticed and filed this complaint on hesarghatta main road.
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              P
              Praveena_459
              from Kadiri, Andhra Pradesh
              Jul 23, 2018
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              Address: 500039

              Hello sir my name is praveena. From hyderabad. I have booked an eicher vehicle at lb nagar showroom. On[protected]. By producing a cheque of 3, 58, 000/- (Three lakh fifty eight thousand rupees only) my cheque was cleared on[protected], and loan sanctioned through indus ind finance of 10, 00, 000 (Ten lakhs rupees only) on[protected] and showroom people promised to give delivery within a week. But till date i. E,[protected], even till date also they are unable to confirm delivery date. Vehicle was not delivered to us for that we need to bare time and financial losses. Due to this daily we need to hire private vehicles dcms for which we are paying 7-8 thousand daily for 2 trips for my goods delivery.
              My major problem is i have to pay my monthly emi which starts from next month i, e. From august2018. And showroom people have failed for delivering vehicle to me. Kindly i request and i beg you to resolve my problem and do needful to me.
              Thanking you sir. Your obedient b. Praveena [protected]
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                R
                Rajeev Bhargava
                from Delhi, Delhi
                Sep 23, 2014
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                We have about 20 + vehicles and we also get them serviced at your authorised place only. Your authorized dealer PSN automobile is servicing our vehicles in Bangalore since we bought them To our dismay we noticed in the month of June that dealer removed the original battery and fixed a local battery. When we realised we kept on requesting him to replace, but he did not. Incidentally I was visiting Bangalore office and I found vehicles is just parked. On enquiry I was told that dealer changed the battery in March and vehicle cannot be used and my offices were pleading him to replace but he thought we are too small customer and he can exploit us I asked my team member to call dealer and tell him to get this done in 24 hours or else I as MD will take up with Mr. Lal. I immediately called your office in Bangalore and told them who took it very lightly as if this is a routing complaint. In a few days he changed the battery. Even Mr. Mr. Sachin Raj P K (AGM – Operations) shouted and misbehave our managers in Bangalore, since I was making sound It proves beyond doubt the dealer was protected by Eicher local office and reason are obvious, must be paying them and sharing money generated by changing parts since such things can not be done without concurrence of Regional/ branch manager I am not too sure how many parts were changed in past as there is no trust and talking to your managers in Bangalore office did not put much confidence. I am not sure if such practices are PAN India or only in Bangalore I want compensation of Rs. 10000.00 per day for making vehicle non-operational and this is the minimum loss we have suffered and our vehicle was unusable for 8 days Please treat this letter as a notice and I will be constrained to circulate in business fraternity so that people get aware that Eicher changes parts and fix duplicate I will also take up the matter in more legal way as advised. Such unprofessional and cheats needs to be taught a lesson
                Aug 13, 2020
                Complaint marked as Resolved 
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                  V
                  virendr241
                  from Mumbai, Maharashtra
                  Aug 29, 2010
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                  Resolved

                  Address: Anand, Gujarat

                  I have 4 eicher vehicle different model

                  1.10.90 = 1
                  2.10.95 = 2
                  3.11.10 = 1

                  total = 4

                  Eicher company make so many model and they are good but i have facing problem in 10.95...gear box.I have 2 ( 10.95 )vehicle. Both are broken gear. 8 to 10 times i repair it with verious part of gear. This type problem facing many owners.

                  from;virendra
                  mo ;[protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  EICHER — services

                  we have two school buses of eicher company .we r dealing with this company from last 3 to 4 years .now we are purchasing one bus more.money already given four month back.. .but what eicher company committed two their average and services . we r not satisfied .we r not feel secure our school children when sitting in bus. fm .neeraj barjatya.mob.no. [protected].
                  many time broke gear parts
                  I have 2 eicher School bus 32 seat vehicle .I have facing both gear box problem in (10. 75).
                  salem
                  tamilnadu.

                  EICHER — EICHER GEARBOX BROKEN

                  SALEM we have 3 eicher school bus in our school. All the 3 school bus have gear box broblem..
                  i want one school bus. ps you cont this no [protected]
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