Europa Locks
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Europa Locks Complaints & Reviews

B
Binuj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Europa Locks - Delay in Service

Address:Bangalore, Karnataka

I have a purchased a door locks of Europa. After one day o[censored]sage, we were unable to operate the lock from inside within as it got locked. I have called up their customer care and registered service request on end of March 2014, My service request number is 10335. Service people came and taken my lock for service.Till today (3rd June-14) no one from Europa turned up.I called them (Mob: [protected], [protected], [protected]) several time and...
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D
DINESH SONONE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality issues in Product 8010 IV DKL 14 Pin Night Latch

Address:Pune, Maharashtra

I have Purchase a flat in Alpine Aura Scheme and take a possession on 18 May 2014 . Due to Quality Problem Yesterday a thief easily broken the Lock and stolan my all jewellery from my flat Quality issues in Product 8010 IV DKL 14 Pin Night Latch. Warranty Period for this Lock is 15 years. Please replace this lock as soon as possible. Thanks And Regards Dinesh Sonone [protected]...
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KG Mohan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

Address:Bangalore, Karnataka

This is not a complaint but a note of appreciation. We were unable to operate the lock from within as it got locked. We lodged a complaint which got promptly attended by the Help Desk in Bangalore. The Technician explained our operational fault as well as set right some faulty installation. Thank you Europa locks. We now feel good about not just your quality but excellent service. KG Mohan Bangalore...
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S
SatishKumart
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality and service

Address:Bangalore, Karnataka

I bought Europa locks for my main door heeding to my carpenter's advice. I was proven wrong when the lock, within 3 months of installation, got stuck up. It can neither be opened from outside thru key nor from inside thru the lock. Even though Europa tomtoms 15 years of warranty service, they charge for every visit without providing any receipts.
please feel free to reach out to me at 91-[protected] for any queries....
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cbg123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dorr locks installation Delay

Address:Bangalore, Karnataka

Hi, My name is Chandra and I’m from Bangalore. I have purchased 2 EURO door locks on 8th Jan 2014. Local vendor gave a mobile number([protected]) to get the installation of the locks. I called the number and the service agent gave a service number(4677) and mentioned that in 2 or 3 days the installation would be done. Now it is 7 days and I’m still waiting for the installation. The mobile number is not reachable for most of the...
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S
Sai T
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in installation

Address:Bangalore, Karnataka

I have a purchased a door lock of Europa and they promise free installation with in 48hrs. I have called up their customer care and registered service request on 7th Oct'13 at around 10:10AM, my service request number is 3204. Till today no one from Europa turned up.I called them once again on 10th Oct'13 and they promised to send the service personal for installation on same day, but no one turned up. Please do the needful...
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prashantrawal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company not entertain the order

Address:Haryana

dear sir,

i have placed the order of europa cup board locks since one month but dealer & company didn"t supply the same.dealer name is kashmeer paints lajpat nagar ,new delh,.top management should take the corrective measures.If company is not able to cater the order revert me as soon as possible.

thanks & regards
prashant rawal
[protected]...
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