Excell Broadband
1
Submit a Complaint
42
COMPLAINTS

Excell Broadband Complaints & Reviews

V
vanya7386
from Palakollu, Andhra Pradesh
Report
Copy

bill not submitted to excell broadband

Address:Krishna, Andhra Pradesh, 521201

I have paid bill amount of rs : 588.82 to excell broadband from paytm wallet, amount has debited from my paytm wallet but not submitted to excell broadband and bill is not paid yet. Paytm customercare said that payment is successful under the order rpt[protected]. But the amount has not reached to excell broadband billing department. So please go through my issue and solve it as soon as possible...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naresh arakala
from Kaikalur, Andhra Pradesh
Report
Copy

new connection purpose

Address:500087
Website:New internet connection purpose

Dear team,

5 days back am talk to your team new connection purpose but till now no one give connection and they don't give proper response i think this is warest situation and if you don't give am goto another network

This is only my information because maybe this situation face so many persons

My name naresh arakala

Regards

Naresh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sri Satya Akula
from Vijayawada, Andhra Pradesh
Report
Copy

regarding the network signal

Address:520003
Website:Excell broadband network

The incident was happened on 18.12.18 afternoon. My number is [protected]. As usually i was watching the online video classes and when i was listening suddenly the video has stopped working and when i was checking the internet connectivity, signal is poor and connection is not fair. Due to which, the video classes which i was watching one of my view has completed and i have only another view only to watch that video classed. I have preferred...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Heena Chugani
from Coimbatore, Tamil Nadu
Report
Copy

ongoing fibre issues, bad customer service! pathetic company

Address:530048

We using excel fr a year now.. Since beginning, we always had issues with them!

Need to keep calling them every now and than.. Infact in last one year i would have called them over 1000times

They never take complaints seriously! They take days to solve issue and we end up having no internet

I really wish they give us the installation amount back which was 3000.. So i cud use another service provider...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abisha11
from Vijayawada, Andhra Pradesh
Report
Copy

service is worst

Address:Hyderabad, Telangana, 500040
Website:Excell media

Very worst service. Every time same problem exists and there were connection issue not able to connect internet and every time need to complain but issue doesnt resolve if it resolved again same problem. From past 90days same issue
Contact number [protected]
When call to customer care they were not able to say proper answer. I hope they were inefficient and they were telling stories line problem... I am from moulaali h. B colony...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Valluri Kamesh
from Rajahmundry, Andhra Pradesh
Aug 20, 2021
This thread was updated on Aug 20, 2021
Report
Copy

not working

Address:East Godavari, Andhra Pradesh, 533294
Website:All

Very worst service. Every time same problem exists and there were connection issue not able to connect internet and every time need to complain but issue doesnt resolve if it resolved again same problem. From past 45 days same issue
Contact number [protected]
When call to customer care they were not able to say proper answer. I hope they were inefficient and they were telling stories line problem....
Helpful
4 other people found this review helpful
4 found this helpful
3 Comments
Report
Copy
V
Vinuthnac
from Hyderabad, Telangana
Report
Copy

Not giving connection

Address:Chittoor, Andhra Pradesh, 517325

I have paid 1 year package of 2mbps data connection with excell broadband, madanapalle.

For 1 year package i will get 2 months of free data usage as per the terms i have paid the total amount. But i didn't get my free service, despite of many calls and visits too i couldn't get my data..

Service is too bad.. They haven't updated their systems with the payment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apoorva Paul Budithi
from Bengaluru, Karnataka
Report
Copy

No proper servic by agents

Address:Krishna, Andhra Pradesh, 520002
Website:all

I would like to ask you a straight question, Are u interested in providing the service for customer?
Are we fools to have data pack though having wifi???
My number is [protected]
Name: Paul Kumar David.

I have registered a complaint that net wire were cutted by electricity Dept. So come and connect it. Ur agent responded very fast came home and took the wire and thrown it on the tree and went away. This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
MITHUN DAGADAPPULA
from Gudivada, Andhra Pradesh
Report
Copy

Internet connection

Address:Krishna, Andhra Pradesh, 520008
Website:WWW.Excellbroadband.com

Very worst service. Every time same problem exists and there were connection issue not able to connect Internet and every time need to complain but issue doesnt resolve if it resolved again same problem.
Customer id 23310
Contact number [protected]
When call to customer care they were not able to say proper answer. I hope they were inefficient and they were telling stories line problem. Some one said modem was problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Imthiaz0690
from Mumbai, Maharashtra
Report
Copy

Some social websites are not working.

Address:Krishna, Andhra Pradesh, 521456
Website:excell broadband

I was activated 3 MBPS speed excell broadband internet, its not working properly.
only amazon product page is not loading.its continuously scrolling but not loading.
i paid money but inter net people not given receipt.
my login id : 79186
my mobile number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naniraki
from Visakhapatnam, Andhra Pradesh
Sep 9, 2021
This thread was updated on Sep 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service since i have taken the connection and i was robbed

Address:East Godavari, Andhra Pradesh

Hi, My name is syam sundar atkuri from Rajahmundry (Andhra Pradesh) India. I have taken a broad band connection from Excell Broand, D.No.47-7-27/9, Danavaipeta, Rajahmundry, Andhra Pradesh, INDIA Phone :[protected] in the first week of may 2014, It has cost me around 4, 500 rupees to set up a connection with 3mbps speed. they have charged me 1000 rupees for installation, one month rent and one month deposit total of 1200 and also 1350 for...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
Sunil Kumar Peneti
from Mumbai, Maharashtra
Report
Copy

complaint

Address:Nellore, Andhra Pradesh

Respected sir, Im one o[censored]r costumers, SUNEEL KUMAR PENETI with ID: PULSAR079 from nellore, using our excell broadband service, Since friday[protected] i have been complaining and requesting daily concern department about the problem im facing with ur network (very slow, not even to browse or open a page). I get wexed with the service, till now no one will try to solve the problem, no one properly reacting. Im completely DISAPPOINTED...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Excell Broadband Recent Comments