Florasensations.com Complaints & Reviews

I placed Order #38979 on 6 February 2026 on florasensations.com.

On 7 February 2026, the company informed me via email that the order was cancelled due to delivery issues and assured that the refund would be processed within 10–15 working days.

Despite the expiry of the promised refund timeline, the amount has not been credited to my account. I have sent multiple follow-up emails (19 February, 27 February,...

I have ordered this ‘big mixed flower bouquet’ (order id: 14370) from ‘Florasensations.com’ with the time slot of today between 7:00am to 9:00am but the item was not delivered and I haven’t received and kind o[censored]pdate on this as well and there’s no way to contact them or track the order.
I not anything I will like my refund or initiated as soon as possible

I ordered a cake from flora sensation on 13th jun for Rs.549. But after making the payment I received a email says the order has got cancelled and the amount will get refund in 10-15 days.
It's been more than 15 days now. I've been sending them emails but not receiving any reverts of my mails from their end and there is no contact details in their website to talk with.
Please help me getting back my refund as it's my hard earned money.

I ordered a cake from flora sensation on 13th jun for Rs.549. But after making the payment I received a email says the order has got cancelled and the amount will get refund in 10-15 days.
It's been more than 15 days now. I've been sending them emails but not receiving any reverts of my mails from their end and there is no contact details in their website to talk with.
Please help me getting back my refund as it's my hard earned money.

Money got deducted from the account, but no order confirmation. no response from company. just lost 1249.00

PayU Id [protected]
25th april 2024
9:56 AM