Flower Aura Complaints & Reviews

Dear sir/madam,
I am writing this letter in regard to express my dissatisfaction towards floweraura commitment for the order no 2936945.
Order was placed on13 feb 2019 with a online payment of amount 1218 rs. As per floweraura website commitment order was supposed to deliver on 14feb 2019 in the mentioned time slot between 09:00 am to 09:00 pm but neitherthe order delivered nor the amount refunded.
As per floweraura,...

My order number is 2920287. I ordered for valentines day. First they called for delivery but due to some urgency i was not available to get that. I called to delivery boy and asked for delivery he said he will deliver in evening and it's totally in vain.in evening i called him couple of times but they didnt pick call. And gift is not delivered till date. Most worst service. Even payment is made. Worst service nd worst company. Poor service....

My order no was 2853265 and it was not delivered even after the given time slot amd not been contacted for delivery yet. Not even providing any help for the said case. It was ordered in the morning and it costs me 434 rupees and i was informed about delivering it before 2100 hrs as it was a gift of rose day. I even requested to deliver it before 1800 but not considering my request it has not been deliver yet. Please do needful...

My order number is 2729645, while booking the timeslot it shown as 9am to 7PM. I booked one cake to deliver to guntur. I requested them multiple times to deliver it before 5PM. I called so many times and they were keep on saying cake is out for deliver every time. From 3PM to 5 PM they were saying cake is out for delivery. Gutur is a small town and can travel anywhere within 30 mins. They won't deliver cake before 7PM . There service is very...

Order id: 2642879
A bunch of cheats...forget 100% happiness guarantees... 1100/- bucks down the drain and instead had a horrible horrible experience and show down... Very unpleasant experience.

1. Did not deliver on time but to fool sent delivery confirmation
2. Delivered something else which was not what I had ordered. Instead sent something which was already kept in stock.
3. When raised complain about...

Hi
Instead of delivering good quality cake, full chocolate vanilla full cream cake was delivered infact ordered chocolate truffle cake whose image was shown different on the site.
I complaint to them then they refused for a refund.

I ordered to make my family surprise with a good cake since i was not living with them else i would have not ordered online and directly brought from store

Next day,...

The worst service providers,
U people think that u all r too smart but unfortunately u r in a big misunderstanding... I[censored] continue like this ur company will close forever.
I ordered rakhi for my brother on 22 august. Estimate delivery date is 24 august but neither the delivery has been done yet nor there is any response from ur side. I know there r many orders so i[censored] can't deliver than don't take the order rakhi is 26 august...

To the worst service providers,
U ppl think that u all r too smart but unfortunately u r in a big misunderstanding... I[censored] continue like this ur company will close forever.
I ordered cake and bouquet for my mom for mother's day... Neither the delivery has been done nor there is any response fm ur side. I know there r many orders so i[censored] can't deliver don't take the order. I could not gift anything to my mom and the whole and...

To whosoever its concerned,

I am very very irritated and dissatisfied with your service.

Order number : 1943356
Delivery date 9th march 2018
Delivery person sagar yelve

I had arranged for a gift to be delivered to my wife and your deliver person has given it to a wrong person without even checking anything.
Your deliver person did not even call the receiver and has handed...

I had booked order for a cake to be delivered at lucknow on 14 feb 2018. Had made the payment too online. Order no.1884712
Not recd the item.
Refund my money rs799/- forthwith.
If there was any issue due to any reason, you should not have accepted my order request as the date of delivery is fix. How can a valentine day cake be delivered late?
Request early action on refund of the amount of rs 799/-. Hope you will...

I my husband had ordered cake n rosses for me on website name www.floweraura.com. The suppose to reach my address but didn’t reached to me and status is showing is completed addressing that I have revived it on 14/02/2018.that seriously disgusting and most of all above their customer support one number doesn’t exist and another always busy. I don’t know what to do. My husband already paid bills for it.i think this website is fraud.please...

I had ordered same day delivery gifts through site and they delayed it and couldn't deliver it on that day. Next day we emailed to cancel the order then they forcefully delivered the gifts and then were not ready to refund and kept lying taht we refused ti take it. After lots of emails now they want to give coupons of the same site, which we refuse to take and the money they say they can't refund not sure for what reasons.

Order...

I had ordered a mug and heart for someone’s birthday.. Floweraura says that they deliver within 3-4 days but it’s been 9 days i didn’t my order yet.. And they said they did not trace my order. Why we all give our contact number because if they have any trouble to locate our address then they can call us but no.. They didn’t call. And said my order is at my place. Then when the hell will i receive my order? First time i m ordered something...

I placed an order at website called floweaura.com. What a disappointment. I live in pune and wanted to surprise my mother on mother's day with a bouquet. Order no: #1165817 for delhi. I placed this order of mixed roses on 13th may 2017 for mother's day to be delivered on 14th may 2017 (Standard delivery). My order was not delivered at all and my parents were at home the entire time. Also, i got a message at 11:36 pm saying my order has been...

Kolkata, on 21july morning i have requested 1kg fruit cake and paid approx 1360rs for that (order no:668677). they delivered on same day by 1730hrs. during celebration time i observed that they delivered 1/2kg cake only. due to same my wife birthday celebration got ruined. same moment i tried given number but no response from another side. next day when i called office manager they flatly refused and claiming about right delivery. they claimed...

Hello,

I have scheduled a delivery on 20th of july for birthday flowers. the order was placed on 19 th of july itself (order no #667055) i have ordered yellow roses.

On 20th of july when i tried to track the order status via customer care no's i was unable to do so. no response through mail too. by 12 pm i got a call from customer care stating that the yellow roses was not there so i've changed the order to...

I had ordered a bouquet of red roses and a card on 8th may 2016 (Mother's day) at flower aura store located at jaipur, but it was delivered on 9th; though the site ensured the gifts to be delivered by same day. There's no need of gift if it is not delivered on the day of occasion. On calling several times too, there was no response from other side.
Please lodge a complaint against the company (Flower aura) and i want my money back...

I have ordered a flower bouquet and a teddy bear combo "Love messenger" order #1035656. this should be deliver on 14th Feb at 12. However the site said we are not commited with the time. I have got the flowers at 5 pm that also i can accept. but the quality of flower that I have got was worst with the teddy bear of 12'' inch wasn't there the teddy bear was of Happy Birthday. in the site the item price was 949 but while i was booking it...

I HAVE PLACED AN ORDER FOR A RAKHI ON 19TH OF AUG FROM THIS WEBSITE (FLOWER AURA). I GOT A CONFIRMATION THAT ORDER WILL BE DELIVERED ON SCHEDULED DAY WHICH WAS ON 21ST OF AUGUST. MY BROTHER DID NOT RECEIVE THE RAKHI TILL TODAY. I HAVE RECEIVED WORST SERVICE WHEN I HAVE CONTACTED THEM TO KNOW THE STATUS. THEY SAID IT WILL TAKE 4 TO 5 BUSINESS TO DELIVER THE RAKHI THOUGH WE BOTH LIVES IN HYD. AFTERWARDS , AGAIN I CONTACTED THEM TO CLAIM REFUND...