Franke Faber India Private Limited
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Franke Faber India Private Limited Complaints & Reviews

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sridhar1979
from Hyderabad, Andhra Pradesh
Dec 27, 2023
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Nexus Ind Star HT 904 crs br ffd ci , Hob

We have purchased the HOB in Faber one year back . But from past 07 months one of burner is automatically stopping . We have lodged a complaint and every time technicians are visiting our house, but issue was not resolved. Later stage in the 5th December'23 they have changed the some of the spare parts . But still the problem was not resolved and we are not getting any support from Faber team. Every time new persons are coming to our home...
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upendar@1986
from Hyderabad, Telangana
Aug 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacing of Defective BURNERS OF SUPREME PLUS COOKTOP AUTO IGNITION STOVE

This is reference to My service Complaint No.HYD[protected] which was registered at FRANKE FABER INDIA Private Limited in the month of JUNE-2023 against replacing Burners (which are in warranty period) of FABER SUPREME PLUS COOKTOP AUTO IGNITION STOVE. Further, I remained several times to the Customer support team of Faber India, I called several times to the concerned Dealer of Faber Mr.Balu (mobile no.[protected]) and also discussed with...
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Address:Ludhiana

This all started when I purchased Faber make 3 Burner Glasstop Gas stove from M/s. Choudhary Crockery, Ludhiana in October 2019. I have purchased Faber make product only because of its brandname and quality of product and services, as claimed by Faber. But my decision of buying Faber product proved wrong and became nightmare for me since I have bought the product as mentioned above, 3 times burner knob is broken, Lighter is not working properly...
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