Group General Manager/western Zone (IRCTC) Mumbai
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Group General Manager/western Zone (IRCTC) Mumbai Complaints & Reviews

S
sajukvarghese
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Refund not received after 90 days -PNR Number: 4428319950

Address:Mumbai Suburban, Maharashtra

Dear Sir,
If some one can help please help me!!!!!!!!!!!!!
I have sent two mails with the below contents to "[protected]@irctc.co.in" ... but there is no response.. The train got cancelled due to non of my faults... but still my refund has not been done.
I have filed a TDR on 3rd july 2011 and yet to rceive my refund after 90 days. Please find below the Details:

PNR Number: [protected] Ticket...
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Paresh_Consumer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train cancelled 18-Mar-11- Refund of Online reservation still not received

Address:Mumbai City, Maharashtra

Dear Sir,

Following is the details of Ticket Booked thru Online reservation.
Transaction Details
PNR Number: [protected]
Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 3A
Internet Service Charge: Rs 20.00
Date Of Journey: 18/3/2011
Railway Zone: WR Bank: ICICIBANK
Total: Rs 3152.00
Train No: 12916 Ticket Charge: Rs 3132.00 br...
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