Guwahati Railway Station
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Guwahati Railway Station Complaints & Reviews

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Prasun P Das
Nov 28, 2021
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Inactiveness of station master

Station master does not announce about train statuses ( arrival/departure/ train late) maximum time...
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Prasun P Das
Nov 28, 2021
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Basic hygiene & Public address system

Huge mosquito, not hygiene maintainend, and electronic display bord is faulty at gate. And platform 7 seems like west land...
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Mayank Kundalia
from Imphal, Manipur
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train gates do not opens at time

The train gates are not opened on the station we are standing here on the platform for more than 1 hr the train departure is written on board 6:20 but it's already 6:25 we are fellow who are waiting here if the station what the officers are doing look into the matter train no 12510. I went to station master commercial and chief executive officer says reason why it's not opened now they are now saying that it will depart at 9 am we are fellow...
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Deepa Boruah
from Duliagaon, Assam
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request for a stoppage in narangiguwahati for the train shatabdi

Sir
I would like to inform you that the train jan shatabdi does not stop at narangi. It is my humble request to you to make narangi one of the stoppage of the jan shatabdi train. Many passengers are facing a problem because of it as most the passengers want to stop by narangi but instead they are required to go to paltan bazaar. It not only waste money but also time. So sir we would be grateful if you fulfill our necessity.
Thanking...
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Frappe Ron
from Duliagaon, Assam
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ticket counter being rude

Address:Kamrup Metropolitan, Assam, 781003

Sir
I want to let you know that the guwahati ticket counter employees are too harsh to the passenger's, not responding properly and behaving rude towards passenger as i faced the same consequences when i asked 2 ticket of rs 60/- in which i paid the rs 100 note, they had the change with them as it was visible to me but they insisted not to give those change, this is not acceptable for any passenger's and also the badges of the employee's...
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Ayan Bhattacharjee
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inefficient railway employees

Sir,
There are a lot of inefficient railway employees working at the
Guwahati Railway station.I'm a student of computer science
and every time I go to the tickect counter of the Guwahati Railway station, I find that thaey dont't respond us properly,
and very surprisingly some of them even doesn't know the proper ticket rates. At the time of ticket cancellation, they don't refund back the...
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