Happyfares.in Complaints & Reviews

I booked the flight ticket on 9th Aug. The airline rescheduled the flight to another date, so I have requested HappyFare to cancel the ticket. Happyfares acknowledged and processed the cancellation. In the meantime, I had the option to reschedule the flight to the same date of my preference via airlines. I did update HappyFare that I have rescheduled the flight with the bot help of airlines, and as the cancellation is ongoing, I requested...

I booked the flight ticket on 9th Aug. The airline rescheduled the flight to another date, so I have requested HappyFare to cancel the ticket. Happyfares acknowledged and processed the cancellation. In the meantime, I had the option to reschedule the flight to the same date of my preference via airlines. I did update HappyFare that I have rescheduled the flight with the bot help of airlines, and as the cancellation is ongoing, I requested...

I made an international booking for a flight from your website on 21st May 2024 at 6:49 pm.
From Milas Bodrum to Ankara - 9:10 am Pegasus Airline for 16th August 2024 and paid Rs.16, 694 through Google Pay UPI but have not received any ticket yet, as they say, the payment has not been received.

The payment was made from a mobile number and the transaction ID is[protected]
I am attaching the screenshot of my...

My booking reference number is HBCAUW7X,
and my email ID is [protected]@gmail.com

The vendor did a group booking because of which there were multiple customers with the same PNR number - when I was about to check in - they asked for an additional amount of 2100 as someone may have added add-ons and the amount was left in the system, now because of someone else mistakes I had to pay extra amount - which is very wrong,...

I have booked a ticket from chennai to Hyderabad in Air India Express on 7th Mar 2024 thru an online agency Happyfares.in. Since I booked wrong route, I immediately called Airindia Express and cancelled the ticket. They cancelled my ticket deducting Rs 500 as agency charges and issued a refund of Rs 2921/-. Whereas the travel agency is sending a mail to me stating they are refunding me Rs 132/- when I called the customer care telling them...

My flight was cancelled by the airlines(Spicejet) and airline has confirmed that they have refunded the amount to Happyfares but its been more than a month and happyfares is not refunding the amount.
They are just delaying and give the same response everytime that they didnt get refund from airlines.
I booked 2 tickets, 1 through happyfares and 1 through makemytrip, i got refund from makemytrip within 3 days while from happyfares...

This is w.r.t HappyFares regarding their failure to refund the amount for an airline ticket that was cancelled by the airlines.

I booked a flight ticket through HappyFares with booking reference number HBCALO8O. Regrettably, the airline cancelled the flight due to reasons beyond my control. As per the terms and conditions of both HappyFares and the airline, I am entitled to receive a full refund for the cancelled ticket.br...

Hi,

I made 2 flight reservation from HappyFares on two separate days because the first one was cancelled by the airline. The second was also cancelled the next day. The flights were ZFN9ST and IE1ISG, both operated by SpiceJet.

I received mail from Happyfares that the refund has been processed for the first flight (ZFN9ST) Details are -

Refund Description :
Ticket Amount Paid 4643.00br...

Address: TRAVELOGY INDIA, A4, LEVEL 1, KRINE VISTA, ANAND NAGAR BYE LANE 3, GS ROAD, Guwahati ASSAM - 781005
GSTIN: 18AEKPJ3293E1ZE
Email: [protected]@happyfares.in, Ahmedabad, Gujarat
Website: www.happyfares.in

Booked Airlines ticket through the company named "Happyfares.in" on 14th Oct 2022 from MUMBAI to CHENNAI sector containing PNR 5SQZYE. The travel date was 25th Jan 23. I canceled the ticket on 17th Oct...

Fraud! Never ever book any ticket from this site. Neither do they respond to calls nor email. My Go Air flight was cancelled and they haven't refunded the money even after a month. Now they stopped attending calls and even replying to emails. I am moving to Consumer forum and filing a legal complaint now....

I have booked a ticket for 9 Passengers, 7 Adults and 2 Childerns on GO First Flight No G8-325 Via Happy Fares Ref. No. LC4UYD from Mumbai to Bangalore Dt.19.05.2023.

I Received a text message from GO First on Dt.09.05.2023 stating that the flight has been cancelled due to some operational reason after getting in touch with the airlines they told that the full refund will be intiated with 24 hours as the flight has been cancelled.br...

Booked Airlines ticket through the company named as "Happyfares.in" on 29th Nov22 from Kolkata to Ahmadabad sector containing PNR SFLEFQ. The travel date was 15th mar23. The Airlines cancelled the ticket on 12tth Mar23 and issued Refund Credit Note to Third Party Company "Happy Fares" on 12th Mar23 itself. And I Received a Mail from "happyfares.in" stating that "Refund Confirmation for my Booking Reference Number - HBB8F59B has been processed...

Yesterday, I booked ticket from happyfares.in for my brother (from Mumbai to Delhi dated 6th December, 2022).
Reference No.has been generated by them but no information was given regarding ticket booking. Amount has been deducted from our account.
We have raised this issue via email or call at their customer care helpline I'd or number, but they have not given any response neither via email nor via call.
We are waiting...

Booking no HBB8BF5Z
Bomb to Rajkot fare of rs 24860.00 charged twice

I booked a flight through Happyfares, in between Delhi to Mumbai dated 30 th oct.
Flight was postponed by Spicejet by 220 minutes, I was not offered alternate flight through Happyfares as they bypassed the rules of alternate flight.
They booked the flight in group and changed the passenger details after flight reschedule without prior update.

REF NO AIRLINE PNR AIRLINE ITINERARY TRAVEL DATE BOOKING DATE PASSENGER NAME GROSS PENALTY ACTION
HBB725SN RGGHKN SpiceJet-Deal Fare DEL- BOM 30/10/2022 04/10/2022 11:09:28 Nakul/Gupta 7, 050.00

Dear Sir / Madam,

Eligible refund NOT paying to customer. Detailed communications with HappyFares are as follows.
======
What's the rubbish you are keep on repeating ? How it will be the "un-utilized at the airport by no show" ? You should explain.

Then why your team confirmed me on 23 Oct 2022 (as per my below emails, WhatsApp chat attachments, etc.), that the refund will be Rs. 7, 036/- ???

I strongly believe that after the said communications dated 23 Oct 2022, HappyFares team failed to complete the cancellation process before the CANCELLATION TIMELINE. This is NOT my problem and it is HappyFares problem. Due to HappyFares problem, why I should lose my eligible amount Rs. 7, 036/- ??? Mine is hard earned money, so you should NOT loot me.

If you would like to do the business ethically for long time, you should NOT do this kind of cheating to your customers. By this kind of cheating, you are spoiling HappyFares name in the market and you could not exist in the market further.
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Further to my below review on 26 Oct 2022, again some emails from HappyFares (as below), but NO proper REPLY / REFUND as of now, only fake promises from HappyFares. Big fraud.
===
From: happyfares
Sent: Thursday, October 27, 2022 5:36 PM
To: [protected]@hotmail.com
Cc: [protected]@happyfares.in
Subject: Re:REMINDER 1 : Happyfares - Refund Processed HBB76P72 reference number|52UYDC Airline PNR

Email Reference No:[protected]

Dera Customer,

We are looking into your concern please allow us 24 hours time. As of now (28 Oct 2022 @ Midnight 12:05 AM IST / "More than around 29 hours time) NOT received your reply."

We will get back to you with an update.

Khanindra
Team - Happy Fares
===
Having unprofessional and worst experience as of now from HappyFares, for REFUND of 4 tickets (Kochi to Mumbai / total Rs. 25, 236/- paid to HappyFares), as mentioned below.

Quote :

"Reference to your below email dated 26 Oct 2022.

How this NET REFUND Rs. 596/- within 5-7 working days ?

Kindly refer below emails and attached images (WhatsApp chat with HappyFares Team dated 23 Oct 2022), which are self-explanatory.

As per your team total refund is Rs. 7, 036/- which is supposed to get in my Net Banking within 3-4 business days excluding bank holidays. As per their request I confirmed the refund amount of Rs. 7, 036/- on 23 Oct 2022 and your team confirmed that, I will be notified once the refund processed from your end. After that NO communication from HappyFares till your below email dated 26 Oct 2022. Since the cut-off date & time was nearing and NO action / communication from you, on 25 Oct 2022 I emailed & WhatsApp chat done as reminders, but still NO action / reply from you. Then immediately your email gets on 26 Oct 2022 as follows, which is NOT acceptable.

It is evident that I communicated with you well in advance before the cut-off times as mentioned in your email dated 22 Oct 2022.

Your telephone # +91-[protected] is NOT reachable / audible and your WhatsApp does not have calling facility. Hence if any further clarification required you may contact me or provide me your direct contact # to talk to you.

I expect very professional approach and amicable settlement from HappyFares at the earliest."

I was Booked Ticket for My Boss Mr.Sunil Bhambhani[protected] At 22.23 Pm
to Travel from Goa To Mumbai On[protected].45 Am to Reach Mumbai 5.15 am (want to reach Early Morning)
They Have Issued Ticket Ref#BHQK4E Flight SpiceJet SG-452 for[protected] for 3.45 Am Which is the flight was cancelled already, when i found out i called their Customer care No +[protected] Several times and try to contact By Whatsapp but in return i got No Response,
Then the very Next Day(24 Aug 9.44 Am) without my concern they have booked same ticket at Different time Which is 13.[protected] and Issued the Ticket By Email, I Have Replied them We have to reach early Mroning so We already Booked another Ticket so cancel my ticket, They have Replied We cannot cancel or Refund the money beacuase the ticket is Non Refundable, i have understand its Non Refundale But how come they have issued Ticket where the Flight Not even available and claim wont refund My money.

Hi,

From Happyfares, I've made a flight reservation.

It was a flight operated by Indigo with PNR EKD9KS. Why should I pay fees to HappyFares if it was canceled by Indigo?

I received mail from Happyfares that your refund has been processed. Details are -

Refund Description :
Ticket Amount Paid 8891.00
Airline Penalty 0.00
Happyfare Fee 600.00
Net Refund 8291.00br...