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Hippo Cabs Complaints & Reviews

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maddy545
May 22, 2023
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The booked cab was Innova. 1 hour before departure the driver/owner is calling and saying that Innova is not available.

On top I had a flight to catch and the driver was late by more than half hour.

Is this the kind of service that we should expect as a paid client???

The answer for the delay was that he was washing the car. Seriously
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    A
    Antariksh Sandeepan
    Aug 26, 2022
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    Unsafe driving

    Address: Jaipur
    Website: Hippo cabs

    RJ02TA2825
    RAJESH YADAV has been driving extremely rashly, is abusive, using the phone while driving and does not wear a seat belt. URGENT COMPLAINT.
    Enroute Jaipur to Indira Gandhi international airport.
    Driver's phone number- [protected]
    My phone number - [protected]...
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    Priyavansh
    from Mohali, Punjab
    Jun 19, 2022
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    Website: www.hippocabs.com

    I booked a cab from Mohali to delhi on 19th of June got a payment link to make advance payment of 1050 rupees paid the same amount on razo pay link but after payment got detected from my bank account I haven't got any information about the cab also trying to login the website but not able to login their customer care is also it responsive please help me to get my money back as they are all frauds
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      P
      Priyavansh
      from Mohali, Punjab
      Jun 19, 2022
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      Website: www.hippocabs.com

      I booked a cab online on www.hippocabs.com from Mohali to delhi, they asked for advance payment of 1050 rs and i paid it thru razo pay link but I have not got any booking confirmation after payment even not able to login the website, no responce on customer care, they are completely scam please help me to get back my money
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        T
        tyadav83083
        from Mumbai, Maharashtra
        Jun 17, 2019
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        Resolved

        Booking ID: NTDKFPTT85969
        Driver Details:
        Name Binda ji
        Cab Sedan
        Registration Number PB 01 5656
        I Have Booked Hippo Cab as given detail above.
        On the day of traveling there is no status of cab provided by the Hippo cabs and also the contact no. Of driver Provided by them was switched off. As the journey start time passed I have contacted to Hippo Cab customer care. They told me that they can't do anything thing.

        After one and half hours the cab driver called me and we started the journey 2hrs late from our scheduled time.

        During traveling on the way driver told me that he can't drive the Taxi further because his owner telling him to stop the car due to payment not received from Hippo Cab. This happened two to three times.

        Very Very Bad Services Of Hippo Cab.
        Jun 17, 2019
        Complaint marked as Resolved 
        Booking ID: NTDKFPTT85969 Driver Details: Name Binda ji Cab Sedan Registration Number PB 01 5656 I Have Booked Hippo Cab as given detail above. On the day of traveling there is no status of cab provided by the Hippo cabs and also the contact no. Of driver Provided by them was switched off. I have contacted to Hippo Cab customer care. They told me that they can't do anything thing. After one and half hours the cab driver called me and we started the journey 2hrs late from our scheduled time. During traveling on the way driver told me that he can't drive the Taxi further because his owner telling him to stop the car due to payment not received from Hippo Cab. This happened two to three times. Very Very Bad Services Of Hippo Cab.
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          C
          Cmkapoor
          from Delhi, Delhi
          Jun 11, 2019
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          Address: Jaipur, Jaipur, Rajasthan

          I booked cab from hippo cabs from manali to delhi for 5.6.2019.cab broke down at 11.50 am. Despite repeated requests no help was provided .At 4pm cab driver arranged cab of his relative who dropped us at delhi. Despite knowing that we are senior citizens and knot well their attitude was most pathetic and uncaring. I request every one to not travel with this company
          Jun 11, 2019
          Updated by Cmkapoor
          Complaint is not resolved
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            M
            Michellelaporte
            from Bengaluru, Karnataka
            Dec 31, 2018
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            Address: Jaipur, Rajasthan
            Website: hippocabs.com/m/booking_confirm.php

            It's 2 hours after my scheduled pick up with Hippo cabs, which I've paid online in advance. The cab never showed up and customer service is not responding. I've contacted my credit card company to refuse payment. I had to cancel my tours for today and I'll need to book another car to take me from Jaipur to Dehli.

            Today's (12/31/2018) city sightseeing tour
            Booking ID: 3WJ9YDAZ45586

            Jan 3rd, 2019 Jaipur to Dehli
            Booking ID: I00JJVY045519

            What's more troubling is they are listed as India's #1 cab company and have positive reviews. My hotel said, chances are the positive reviews are probably mostly their drivers.
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              A
              anupam_tata
              from Shaikhpura, Bihar
              Nov 15, 2018
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              Website: www.hippocabs.com

              Well i booked a sedan from agra to delhi airport and was terribly shocked how they cheated me.
              1. The cab tata indigo bearing registration number dl1 z 5540 driver devendar and booking id is fbekjb0j36476 was in such a pathetic conditions that it not only looked shabby but it had a annoying smell o[censored]rine and [censored].
              2. The driver mr devendar is the worst to top it all. He was uncourteious, rude, and started demanding money from the start.
              3. He finally stopped the car in the mid of express way and started threatening us for the money. When i told that the money will be given after reaching the final destination he threatened us.
              4. Full time the driver was talking on mobile and was spitting out gutka opening his door.
              5. Hippo cabs executive are big cheaters... Initially i objected to travel in tata indigo and when i called them they promised me a brand new car and said the car model is 2017 and has the best driver with them... Later when the car reached it was in worst state and stinking with urine and [censored] needles to mention that the car it self has its engine knocking even at 40 kmph.
              It is my sincere request to all foreign travelers and domestic travelers to never book their rides via hippo cabs and never get into false promises of the hippo cabs executives. They are big cheaters.
              Please avoid booking via hippo cabs
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                D
                Ditesh Khanolkar
                from Manali, Himachal Pradesh
                Dec 31, 2017
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                Address: New Delhi, Delhi

                Can from manali to delhi on 12/31/2017
                Cab - (Pb 01a 2767)
                Driver - karan
                Contact no - [protected],

                Pathetic services. The driver arrived 1.30 hour late and seems to be telling me that don't worry here it is always like this only.

                I had my pick up at 11.00am, he made me check out at 9 am as he wanted to reach early. He arrives at 10.30am

                I do not suggest hippo cabs to any professional and the services are super pathetic and unprofessional.

                I would rather pay more and select professional services.
                Pathethic service and worst experience with hippo cabs service.waited almost 3 hours outside the airport with my old parents and their staff was making fake excuses.they people take money in advance and provide zero level service.
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