Home Town Bangalore Complaints & Reviews

We had purchased a 6 seater dinning table in Kundalahalli hometown store on 17th October @9:30PM. We paid total amount through HDFC card.the very next day We wanted to cancel the order due to our personal issues and now the store manager is denying in doing so. We also connected the customer care but got no support for our grievance. It was also mentioned in terms and conditions of the bill as well as on the hometown site that the customer...

I visited hometown bangalore, marathalli to get an office chair. I paid the amount in advance in shop and was told that it will reach me in 10 days. Till 20 days they kept telling that we will deliver the chair. I never got any calls from them, it was me who had to keep calling and checking for update. When i try calling customer care and asking to cancel the order, they say that they do not have authority to do that. Store manager is telling...

I have booked peps mattress mrp 45000 they gave us 41220rs with free comfort but the same product outside outlet giving 36600 rs with comfort and two pillows ( pillows cost 5000 )why such a big company cheating to customer. They think customers are fools, i don't know why they are doing such a cheep business. After so many discussion n argument they agreed to give pillows . After that they are not delivered the material after 20 days still...

I had ordered a Godrej Slimline Steel Cupboard from Home Town, Marathalli, Bangalore about 23-1-.2010. The delivery was delayed by 3 days against the promised date. A fitter from Home town came the next day and worked on it for more than 2 hours finally admitting that he was unable to do the job. After he left, I also found about 3 dents on the metal parts. The next day I personally went to Home Town and informed what happened. They promised...

I bought a bedroom set from Hometown marathalli on 13th Dec'09. I got the delivery very next day but the fitter was not available till 17th Dec'09. To add to the horror , there were parts mismatching for the wardrope. Complaint was given to the customer care on 14th itself but when I inquired the next day about status , I was told that no complaint was given. After explaining the problem again and the customer care person speaking...

I am seeing multiple complaints piled on Home Town. They are very clearly cheating lot of people - if you see the response and complaints here are all the same. Please take action as soon as possible and help us consumers. We have lot of hope on consumer forum

More Home Town Bangalore complaints


Home Town Bangalore - Damaged product-amount not refunded
Home Town Bangalore - Poor Quality of...

We placed order in Home town Bangalore showroom on 9/9/2009 for a 3 door WARDROBE worth Rs.13999 advance receipt number# [protected]. We were told the product will be delivered with in 20 days. We paid initially half the amount Rs 7000/- and upon receiving the product show room people asked us to pay the rest of the amount. They promised to call us once the product reaches their wearhouse. even after 20 days they never called us. We went personally...

I placed an order for modular kitchen on 16 May 2009. I was told the kitchen would be delivered in 40 - 45 days. However the items were delivered after 50 days which is still OK. But all items were not delivered even then. Despite repeat calls to Home Town and their personnel coming to my site and taking stock of pending items to be delivered the pending items have not come thru. Today is 4-Aug. They keep promising me today, tommorow, this...

This complain against home town bangalore, marathahhli. The services are worst, stupid information provided by the executive. I am not sure who permits them to work in bangalore. Donot have a sence of delivey and services....

I have taken a 6 seater dining table from Marathalli, Home town in April-2008(invoice no:[protected]. One of the chairs just fell on the floor and surprisingly the leg of the chair broke. It was such a poor quality product. I have complained to the section Manager by personally visiting the showroom again, they pormised me to send some one to take a look and decide what to do. They haven't send anyone and they don't pickup the call....

I had purchased a Mattress PromoDLine + QB Proton Ms Lc Gd black worth RS 5, 500 From Home Town, Marathahalli show room on 24 Jan 2009 during SALE. Item details are as below:

Advance receipt no: [protected]
Advance receipt date: 24/01/09
Invoice no:[protected]
Date: 22/02/09

The item was delivered on 22 Feb 2009. Its not even two weeks after the item got delivered, the bed coat started bending...

I have purchased a mattress on 14th jan 2009 from hometown showroom Marathalli, bangalore . Item was delivered after 20 days on 4th feb 09. Next day I observed that mattress is having stitches broken at few places. I contacted marathalli office and requested to cancel the order. After repeated calls and few visits to the office, on 13th of feb 2009 item has been picked up from my house. After item pickup, I again contacted the manager and...

i have placed an order double Cot in Home town and while booking they said they will do delivery within 21 days. After that i waited for one month, no response from stupid Home town representatives.
Even if we reject the order, they won't give refund.
Please don't but any items in Home town Bangalore. Really poor service to customers. I really fed up with those irresponsible service...

I am an IT professional working in Bangalore. I purchased a furniture set in Jan 08, as agrred upon they where to delvier the product in Feb 08. After several visit and queries i received only the part of the furniture set in April'08. They also not ready to pay the compensation for the delay nor getting the furnitures fixed. This is the pathetic service i ever had... Please be careful in buying items from Home Town... its just a big...