Hyugalife Complaints & Reviews

I am raising a complaint regarding my HyugaLife order #[protected]. This is not only a case of a missing or incorrectly delivered product. There are serious concerns regarding the accuracy of the delivery status shown in the HyugaLife mobile application, payment collection, fulfillment, and customer support.

1. HyugaLife Mobile Application Shows an Incorrect Delivery Status

The HyugaLife mobile application shows...

I am writing to raise a complaint regarding my recent order from HyugaLife, Order #[protected].

The order was marked as completely delivered, but after receiving and checking the package, I found that the order was not delivered correctly.

The following issues occurred:

Missing Product:
Labrada Super Mass Gainer 3kg – Chocolate Ice Cream, Quantity 1, was not included in the package.br...

I ordered Optimum Nutrition Gold Whey Standard 4 kg Tub of ₹8, 623.12 on 9th Oct 2023 whose order id is [protected] I opened the seal and I found salt in tub instead of protein which is so disappointing,

I called Hyugalife Customer Care @ [protected] spoke to multiple representatives they assured me that I ll definitely get solution of my complaint and asked me to wait for 24hrs -48hrs,
Later they asked me to submit...

Hello sir
Recently I’ve purchases Whey protein and Citrulline Mallate from the website, then a week later I get call from some fraud BPO about my purchase they had my address they had my phone number they had my product and delivery information, I thought they are real then they told me you got a coupon where you’ve won a laptop and you have to make purchase of ₹5000 and also you will get 50% off on that, I done that and lost...

I had placed an order with HyugaLife for a box of multivitamins containing 90 tablets.
Order ID: [protected]

To my shock, I received only 6 tablets (2 strips) in the box instead of 90. I have been trying to contact their customer care since morning, but no one is picking up the call. Their automated system only asks to wait without any real support.

I also sent an email and received an automatic acknowledgment (Ticket No:[protected], but there has been no actual resolution.

This is very unprofessional and misleading. I am requesting immediate resolution — either send me the full product or issue a full refund. If not resolved, I will escalate further.

Customer Details:
Name: Anant Singh
Phone: [protected]
Email: [protected]@gmail.com

Please take strict action.

Dear [HyugaLife Customer Support],

I am writing to express my disappointment with a recent purchase of Pintola peanut butter from your platform. While the outer packaging appeared to be from the original product, I was extremely dissatisfied when I opened it. The peanut butter was excessively oily and seemed adulterated, likely with something added to increase its quantity. The product I received is not consumable and does not meet the quality standards I expected.

Additionally, I have attempted to reach out to customer care, but I have not received any response, which has added to my frustration.

I would appreciate it if you could address this issue promptly.

Thank you for your attention to this matter.

Sincerely,
[Private]