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Ibis Fab Complaints & Reviews

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Sathya Viswanath
Feb 27, 2024
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Poor quality & No response

Address:128,Polaris mall,Puna simada BRTS road, 395010Surat -
Website:ibisfab.com

I ordered one silk saree on 20th feb 2024 for Rs. 899. The delivery of the product also late. The quality of the fabric was very poor & colour also totally different. The product was totally opposite to what they're showed in their website. I contacted them through their support email id & calls for return.. No response.. If I called continuously means they're switching off their mobile. I bought that saree for my Mom's anniversary. But now...
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skrph1956
Feb 7, 2024
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Saree inferior quality

Address:Flat 601C ,Sipani bliss1 ,thirugondanhalli chandapura bengalur
Website:Ibisfab.com

Saree ordered on 28 th Jan 2024, received on 31st jan2024 with a inferior quality and not shown like on line
With intention of returning with unfurled saree as it is, I called and mailed so many times, asked so many questions to customers
Putting us in trouble
I would like to complaint to hand to state governament for such type of fraudulent activities...
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Anand jatkar
from Delhi, Delhi
Feb 1, 2024
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Silk saree cream color pink border

I ordered silk saree based on description and photos, and paid cash on delivery
After opening the package found material ti be of poor quality and transparent
Complained about quality and requested fir return, I was asked to send photograph of the packing and the sarees as asked, even after repeated follow up I get automated message saying you got the product you ordered and refusing to take the return and refund...
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Rita_Dutta
from Hyderabad, Telangana
Nov 24, 2023
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Very Cheap Quality Products !

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

Hey fellow shoppers,

I recently had an experience with IBISFAB, and let me tell you, it's been quite a rollercoaster. I ordered some clothes hoping to snag a good deal, but boy, was I disappointed.

The garments I received were definitely on the cheaper side, and I don't mean that in a good way. The quality was questionable at best. It's like they were aiming for "disposable fashion." Not cool.

What's...
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Rita_Dutta
from Hyderabad, Telangana
Nov 24, 2023
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Cheap Quality Products with no refund policy

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

Hey Team,

I recently had an experience with IBISFAB, and let me tell you, it's been quite a rollercoaster. I ordered some clothes hoping to snag a good deal, but boy, was I disappointed.

The garments I received were definitely on the cheaper side, and I don't mean that in a good way. The quality was questionable at best. It's like they were aiming for "disposable fashion." Not cool.

What's even...
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Reetu Tiwari
from New Delhi, Delhi
Oct 9, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ibis fab

I have purchased saree from Ibis Fab and the saree is not as shown in online pictures. i have been trying to return it with support email id but they haven't arranged for return yet.

Online picture shows pallu but saree
has no pallu.

Ibis Fab hasnt arranged for return even after complaining and i keep getting emails saying delivered product is same as on image....
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Company Name :
Website : https://ibisfab.com/
E-mail: [protected]@ibisfab.com
Phone: +91 [protected]
Order Number Ibis Saree: 172389
Date of Delivery : 6th Oct 2023
Order Value : 999 INR

Details :

I have ordered Black & Red Colored Soft Silk Printed Saree With Blouse on 3rd Oct 2023.
I have received product but it is totally different from shown in the image while...
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Sonali Danao
from Pune, Maharashtra
Sep 14, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
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Order ID 167166 - Grey linen saree

Address:1ST FLOOR, C-27, PARAMHANS SOCIETY, L H ROAD, NEAR RADHAKRISHNA MANDIR, Surat, Gujarat, 395006
Website:ibisfab.com/pages/about-us

I have purchased saree from Ibis Fab and the saree is not as shown in online pictures. i have been trying to return it with support email id but they haven't arranged for return yet.

Online picture shows tassels attached to pallu and saree i received doent have tassels attached. images attached for your reference.

Ibis Fab hasnt arranged for return even after complaining and i keep getting emails saying delivered...
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Dr Pooja Chaturvedi Sharma
Jul 2, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
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Clothing saree

This is a fraud company. If you end up buying their product and paying for the same you are in total mess. I got wrong product.. for which they took 2 months just to confirm that the product was wrong and then they asked me to courier the product to them then only they can resend the product, if any.

I have been doing online shopping since ages this is the first time I came across such a pathetic thing.
No one should...
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Manjiarun
Jun 12, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
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Online shopping fraud

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

I had ordered one saree seeing the advertisement that it is pure linen fabric but what I received was a low quality cheap fabric.I called their customer care num and once I told about the complaint they said they will revert but after that they stop picking my calls. I have sent a mail to their customer care mail id, sent video o[censored]nboxing etc as suggested by them, but even after a weeks follow up, no positive response from their end....
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V
vaithy011
Jun 12, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
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Site is not proper

I did ordered the saree and not processing return even after sending many emails.

Dont order any product here and they are cheating us.

They dont want to return our money.

No proper response to email, calls and text.

My 1000 is gone, please don't use this website anymore....
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S
Sanjay G. Birari
from Chinchwad, Maharashtra
Jun 6, 2023
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Product quality

Address:Surat
Website:Ibis fab

Yes, same with me. Ordered 2 sarees worth 1k each, perhaps the cost of received saree is Rs. 200 each. Their contact number is only one way, no call is received by them. I wanted to return as per their policy commitment. They are maintaining only one reply that sarees you received are as per web site.
It is a fraud company.
Order No. SA[protected] & 176326 dtd 22.05.23...
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M
Apr 19, 2023
Jun 14, 2023
This thread was updated on Jun 14, 2023
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Linen saree

Address:Polaris mall , Surat, Gujarat
Website:www.ibisfab.com

Paid 1350 for a pur linen saree, they have sent a synthetic saree worth 100 /- terrible company, please take action...
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Address:Surat , gujrat ,polaris mall
Website:www.ibisfab.com

Terrible customer care...spent 1600 /- for something worth 100/-, no customer care at all...phone number doesn't work...email response is terrible, please shut down the company...can't fool so many people...
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Address:129, Polaris Mall Puna Simada BRTS Road Surat Gujarat 395010 India
Website:ibisfab.com

Trade Name: PRAMUKH STITCHING

Address: 129, Polaris Mall Puna Gam Surat Gujarat 395010India
Website: ibisfab.com

I had ordered 1 Linen Sarees and pre-paid Rs. 1299.00 and received a cheap variety of synthetic fabric. The color design and materials do not match what I had ordered. The quality is hopeless and substandard. They are not picking up my calls or returning my mail.

Ibis fab is cheating.br...
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S
Selvistar
Apr 8, 2023
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Worst quality

Hi I received a fake product from this site and i am not able to contact its customer care. Please help....
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C
Ceann
from Chennai, Tamil Nadu
Mar 29, 2023
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Received FAKE and CHEAP FABRIC saree

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

WORST ONLINE PURCHASE.. I received a fake product from iBISfab. I ordered a PURE LINEN saree, but received a saree that is not linen at all. They sent a very cheap quality synthetic fabric saree. It seems like a mixed poly fabric saree. I got CHEATED by iBISfab. As I wanted to return the cheap useless saree I received, I have been writing to the customer support for help with the return, but they are just playing the fool with me, instead....
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Pranali Wankar
Mar 20, 2023
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Substandard/ Fake Product

Address:Ibis Fab 129 polaris mall, pune BRTS road surat 395010
Website:ibisfab.com

This is an extremely fraud company. This delivers pathetic and substandard products. Kindly refrain from ordering from this website. They sent me a saree worth 1400/-, stating its Lenin cotton mix and to my utter surprise it is not worth 100/- I am planning to take a legal action against them in the interest of other customers....
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Anuj Ayyan Nadar
Feb 2, 2023
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Product is damaged

Website:ibisfab.com/collections/saree?cmp_id=17850648955&adg_id=139585573379&kwd=ibis%20fab&device=m&gclid=Cj0KCQiA2-2eBhClARIsAGLQ2Rm7Iib56AXvTu0SUEXMP_cGIuJeztqlhmP_OT80xPhUsuhYYDuKPqIaAsViEALw_wcB

This is a fraud website, just fooling people .Cheaters showing silk sarees and sending synthetic low cheap quality materials which is not even worth of 200 rs. Ban this website as they are cheaters no loyalty in business.They are scammers big scam is been going under this website.So all pls be alert before placing your orders do not get cheated by this false people. I paid 1000rs but still no return policy...
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M
Jan 30, 2023
Jun 12, 2023
This thread was updated on Jun 12, 2023
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Wrong Saree

I had ordered one silk saree but the product delivered was not at all matching and it has stains on it. The cost charged by them is Rs.998/- but the saree delivered is not even worth of Rs.100 to 200/- (so cheap material). They are cheating and fooling customers by showing completely different picture online.
I want to return my saree and I want refund....
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Sindhu TS
from Bengaluru, Karnataka
Jan 16, 2023
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Worst service and poor quality

I had ordered a silk saree from this website and received the order after 3-4 days. To my surprise the product I had ordered and the recieved order had lot of difference. It was a silk saree at all but a normal saree . I wrote an email for the return of the order but they asked me to send all the details on unboxing of the parcel, saree pic and parcel shipment address . Even after sharing all the required details they are saying return is...
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Ningle
from Thane, Maharashtra
Nov 29, 2022
Jan 1, 2023
This thread was updated on Jan 1, 2023
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Online saree order

Address:SURAT
Website:ibisfab.com/collections/saree

I had ordered one saree worth Rs.998 but the product delivered is so cheap not at all what I ordered. The cost charged by them is Rs.998/- but the saree delivered is not even worth of Rs.100 to 200/- (so cheap material). They are cheating and fooling customers by showing completely different picture online.
I want to return my saree and I want refund....
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Website:Ibisfab.com

Hello Ibis team

Aren't you ashamed for fooling your customers... The product delivered is so cheap not at all what i ordered... Cost being 999 that you charged by you ... The product delivered is not even worth 100 rs.

Get is returned immediately n refund the amt...
Here is the pic attached for your reference

Prachi...
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Kavya Naicker
Oct 2, 2022
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Saree quality mobile switched off

Address:129 polaris mall puna simada brts rd surat 395010urat
Website:Ibisfab.com

I had ordered 7 linen saree, but the design colour is completely different compared to the photos online I want to return the saree...please help me out...I have even sent mail [protected]@ibisfab.com.

Order no sa[protected], 105, 108, 107, 111, 110 nd 109...

Kindly guide me.

Mobile number is switched off...
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Santhu hh
Sep 30, 2022
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Online shopping fraud website

I ordered a saree in Ibis fab online fraud website.The saree is completely different with the given picture. I want to return my saree and I want refund....
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Chutti rohith Vairam
Sep 28, 2022
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Low qulaity

Address:129 polaris mall,puna simada BRTS road,surat 395010
Website:www.Ibisfab.com

I ordered one saree in ibis fab last five days back.today i received that saree.it is very low quality and different material and color what i saw in online pictures. It is cheating company.i need to return the product and get back my money.kindly take my complaint and get back my money.i spent rs.998.

My order through this mail is
[protected]@gmail.com

My order id is
SA[protected]
br...
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Website:Ibisfab.com

1. First I ordered a Blue Color Linen Saree, which was nowhere near to the quality of a linen material. No I requested a return. But they denied, like no return, only exchange. This was not mentioned in the Wevsite Retrn policy.
2. With no other go, I ordered another saree, Soft silk material for exchanging the previous saree. Out of my own expense I sent the first saree.
3. The next Yellow Color Soft Silk Saree, came with scribblings...
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Saipriyabala
Sep 21, 2022
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Saree was not in good quality

Website:Ibis

I’ve ordered a saree for rs998 and the saree was not even worth for 350-400rs the quality was extremely for the low cost if i try to contact them they are not attending the calls...
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Sangeetha V J
Sep 5, 2022
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Sarees are of very bad quality

Address:129 - Polaris Mall, Puna Gam, Surat, Gujarat. 395010
Website:ibisfab.com

Order id: #115132
Ordered 4 sarees. All of them are fake quality and no where near the description or photos in the web site.
Not able to reach them over phone number they mentioned in website or the support email id.

Kindly enable return and refund of the items as soon as possible....
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Sreeja P R
Sep 4, 2022
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Saree return

Website:Ibis fab

I bought saree from ibis fab online. But i cantbfind return option. There is no way to contact them...
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