Infinix
1
Submit a Complaint
7
COMPLAINTS

Infinix Complaints & Reviews

V
vaji11
from Vizianagaram, Andhra Pradesh
Apr 5, 2025
Report
Copy

Infinix tv not working no power supply & no service response even after 11+ days

Address: moduguvalasa village, therlam mandal, vizianagaram district

I purchased an Infinix Smart TV on 25th February 2025. Unfortunately, by mid-March, the TV stopped working suddenly. It is not receiving any power supply – no display, no indicator light, and the TV doesn’t turn on at all. I have confirmed that the power socket is functioning properly.
Since the product is under a 1-year warranty, I immediately contacted Infinix customer care, who registered my issue and said a technician...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritthika Murugan
from Chennai, Tamil Nadu
Jul 26, 2023
Report
Copy

Address: Perungalathur Chennai
Website: www.infinix.com

Ritthika M
[protected]@gmail.com

Subject: Physical damage complaint [infinix X1 pro]

The physical damage occurred on [25/07/2023], i have finished my work with my lap and i shutdown it and close the monitor usually then it was happened. The plastic in monitor screen was broked. i don't know why this was happened. I have always taken great care of my laptop, and this incident came as a great disappointment.
I have one year on-site warranty but i search for service and called but they couldn't pay attention or the number was switched off.
Considering the investment I made in this laptop, I sincerely hope that a solution can be reached to restore its functionality. have enclosed photographs of the physical damage for your reference.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Denish Singh
    Jun 5, 2023
    Report
    Copy

    Switch on issue
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pratheep Shanmugam
      Feb 17, 2023
      Feb 17, 2023
      This thread was updated on Feb 17, 2023
      Report
      Copy

      Website: Www.infinix.com

      I have bought laptop on sep last week 2022 … and my laptop got repaired and contacted customer care service … but ater that I received call on customer care center which is more then 30km away from my home ..: they call told that i shld bring laptop to center but in infinix channel the person told that lap will have door step service center but its wrong .. your totally fooling everyone and after gave to service center they told motherboard gone and they will change and give and now again system got fully stopped working… i need my money back or replace this item give another model …. Or elese i raise complaint on consumer care:… and iam not joking … my mail id : [protected]@gmail. Com please see to it … i need my rply back within 2 days .. or else ill make complaint on product … cheap product worst….
      Laptop model : infinix x1slim series core i3 10generation .. colour - red
      +2 videos
      Feb 17, 2023
      Updated by Pratheep Shanmugam
      Just now i raised complaint but nothing happen before that itslef its showing resolved ?????
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kripesh.r. Yadav
        Aug 14, 2022
        Report
        Copy

        Address: Long view appartments near five benches Jakhu Shimla

        I bought Infinix laptop INBOOK X1 on 24th may, after 1.5 months its webcam stopped working, with that sound was also not coming from laptop though from my side i did my best to resolve the issue, but i was only able to bring back the sound.

        I went to Infinix customer care center, revolving around for 5 days over there, i didn't get laptop issue resolved. I filed complaint in there company through company toll free number, and they suggested me new service centre i submitted my laptop over there since last Saturday date(6/08/2022) but till date they haven't provided me with the laptop and are making excuses regarding this...

        Please help me through this.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Address: sp road shivshanker nagar wadala east mumbai 37, imax road near barkat ali
          Website: Technicalvishwash

          Hello sir/ma'am
          My name is Vishwash chauhan I want to review your smart phone and uploaded in my YouTube Channel name TECHNICAL VISHWASH I HAVE 1500 Subscriber I want to review I want 1 chance to review your smartphone...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          L
          Logeswaran .B
          from Ahmedabad, Gujarat
          Feb 15, 2018
          Report
          Copy

          Address: Perambalur, Tamil Nadu, 621212

          I bought infinix hot 4 pro in aug 17.
          Now i am facing several bug problems like play store permission, upload/download speed reductions, sudden stop of more apps, etc.
          Including me more indian customers requesting some bug fix and updates of os.
          They never heard anyone.
          Now i can't use my phone with regular use. It's give me a mental pressure to me.
          Hi I am Ramchandra mehar Maine infinix smart 3plus[protected] ko flipkart she liye hai our 7-1-2020 uska screen damage ho gaya hai to aap mera mobile repair kar dike ga
          Muze mobile kaha par lake dena hoga please bataiye
          Sir, I've ordered infinix hot 8 on 5th of febrauary. It tells that delivery for this pincode is not available. Please make delivery for chennai-600062

          DELIVERY ADDRESS :

          NO.31/12, KARNAM STREET (EXTN), KOVILPATHAGAI,
          AVADI, CHENNAI-600062
          Hi I am Ramchandra mehar Maine infinix smart 3plus[protected] ko flipkart she liye hai our 7-1-2020 uska screen damage ho gaya hai to aap mera mobile repair kar dije ga !
          Muze mobile kaha par lrke dena hoga please bataiye
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Infinix Recent Comments