Jioairfibre Complaints & Reviews

I am facing continuous issues with my Jio AirFiber service. The service team is not responding on time and there is always unnecessary delay in resolving problems. Even after raising complaints, no proper action is taken and the response is extremely slow. This is causing serious inconvenience in my daily work and studies.
It has been 10 days since I registered my complaint (Complaint Number: SR000034C27D). The service engineer advised...

I have got a New jio Airfiber connection, and from frist day the voice call is not working.

I have raised the complaint to Jio on 28th Aug for the same, but Jio team is closing the request without resolving it.

Also I have dropped a mail to appellate.[protected]@jio.com but still no resolution.
As I am not getting the full-service, i have asked JIo to either fix the issue or deactivate the connection with refund...

I previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
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