Just Bake Complaints & Reviews

Initially i made a cake order for my fiance through just bake to be delivered in hoskote. I also had made the payment online but the next day at the time of delivery, a person from just bake called her and told delivery was not possible and she has to collect it from the store. As it was tough for her to collect from the store, i requested for cancellation of the order. But later my fiance changed her mind and went to the store to collect...

Dear just bake team
Regret to complain that your hosur justbake cheated me for a sum of rs.1, 060 by charging through your pos machine twice rs530. Also the cake was delivered by paying cash 530

So unfortunate that i have been chasing for the hard earned money since than and your hosur manager is just playing game stating that he is checking with their bank, i am sure if i take this up with rbi ombudsman team, this will...

I know everyone will be busy on Dec 31st night. Considering that I ordered(Ord No: JBWSD0056825) for delivery in the evening(with minimal rush) of 31st Dec. But till now(11:35 PM Dec 31st) they did not deliver.

And when I call their customer care, they keep saying their executive will call back, but no one calls.

My kids are still waiting for the cake and it is very heartfelt to say that the cake is not coming...

We pay nice to get nicer not to get psyched, just bake has nice taste but due to these online deliveries the presentation went for a toss. The cake was i urge of falling - edge of the card board due to not handle with care - ridiculous it was embarrassing : (, they take heavy amounts but they cannot take care of the the product really well... Why not handle with care...

I had placed a irish coffee cake order for my mom's birthday which was on 21st of november. The order was placed on 20th evening at 6:30 pm and the expected delivery was between 7:30 to 9:30 pm. Even the paymnet was done online and receipt was printed and the they gave the expected time for the cake to reach the destination. Waited till 9:30 pm for the arrival of the cake. Later when i called the local shop for where the cake was supposed...

On 7th october 2018, i placed an online order for "german divinity small" on the just bake website. I had ordered this for my younger brothers birthday who lives in mangaluru and as i couldn't be there in person. Immediate to which i received the below following message:
"thank you for shopping at just bake, your favorite cake house.. Your order id is jbwsd0048725
Product name: german divinity small cake
Quantity:1br...

My husband ordered a cake online on 4th oct, 2018. It was a surprise for me, so i didn't know anything about the cake. Delivery timing was from 5:30 to 7: 30 pm. At 7:15 pm i got a call from a just bake (Rt nagar, bangalore) person asking my location. He couldn't speak hindi or english. Then he cut. Then i got a call from another hindi spoken person after a few minutes. Then i asked "why are you so late? I had to leave at 7:30." he told '7:30...

I had been a regular costumer of hsr sector 1 just bake with an yearly purchase of 3 cakes on an average and had been extremely satisfied with the service. However recently the management got changed and was perplexed to see the kind of service when i went to place the order. The guys managing it doesn't have an idea on date, month and even year. They don't have an idea on the flavours and combination of the cake. The previous guys used to...

I had ordered cake three days before for 19th aug and i wanted it to be delivered mid night or at least morning before 10 but site didn't have those options and was available only from 11:30... Accordingly i booked the earliest one... 11:30 to 1:30 pm but service is so bad... They contacted me at 3:30 pm to inform that they will deliver the cake only after 5:30 pm and finally they delivered the cake by 6:15 pm... Never had such a bad experience......

I don't trust that you provide quality products and even concerned about customer experience. Had a worst experience on 14-jul, when ordered for a car shape 4 kg cake from your rt nagar bangalore outlet. Written instructions were provided for not adding any sugar syrup on top of cake and use mild colours. When we got the cake home, it was dripping sugar syrup with a dark red color. It wasn't a vkae but sugar dipped sponge. Took everyone 2...

I walked into a just bake outlet, beside diamond district and picked up a blueberry cake. I thought instead of going for the usual common flavours like black forest, white forest... Let's try something different. I bought the cake at 6 pm and kept it in fridge till next day 2pm. We were five o[censored]s and all o[censored]s had a small piece if the cake. Within couple of hours after eating the cake all o[censored]s vomitted and drained ourselves out of all d...

I ordered the cake online and got a damaged cake after a long explaination with photo of damaged cake they agreed to replace but never told me it will be a different flavor cake. I received it after a long wait. And returned the damaged cake after showing it to the delivery guy. I sent email and also told them that this is not acceptable. As we do not like the one which they replaced . At least they should have informed us o[censored]navailability...

Dear sir,
I have ordered cake for my brothers bday on 2nd june from just back and i did a online booking on 1st june and just bake ppl gave me whatsapp no and they helped me to book the cake even though i have given them the correct details they have sent a cake where in delayed by 4 hours and name on the cake also wrongly written and most importantly they have charged 1700/- while booking the cake and after two days of booking that...

I ordered a 3 kg cake of litchee flavour and customized aa per attached image (Micky) they confirmed the order and i paid full amount. By chance on the day of celebration i checked with just bake to make sure whether the order is in place or not then i come to know what they prepared.. See the second image.. It's horrible.. And never expected. Just bake completely spoiled my baby's birthday.

Order id - jbmsd004639...

I ordered a gooey walnuts 1kg cake worth of rs 850 (Order no: jbwsd0028498) which was scheduled on 9th april 2018 between 18:30 and 19:30. They delivered the cake on time and we kept the cake as it is in refrigerator with an intention to cut it at midnight 12 as it is a surprise cake for my dad's birthday. At 12, we opened the cake and immediately we started to smell something weird. With a doubt, we just tasted a sample of the cake and to...

My husband bought a dark chocolate cake 1 kg, red velvet cupcake n two chocolate pastries from just bake, sindhi colony, hyd. My children started enjoying the pastries, when i tasted the pastries, it was stale. Not at spongy like the fresh one. The smell didn’t change as it was dark chocolate n unlike fruit cakes it’s difficult to identify the sour smell of cocoa. When i opened the cupcake, though it was v chill, it was giving a foul...

I have ordered a cake online from kasturinagar branch and it showed me that my order was successful and also they sent the order id too. I had asked for a home delivery and when the expected time came and when i dint receive i called kasturi nagar branch but they told they have sent my order to kothanur branch and when i called there, they are telling they dont have the flavour that i ordered. At least they should call and inform us before...

I have ordered a cake online and it showed me that my order was successful and also they sent the order id too.
But then today when i went to collect my cake they denied that they did not have my order and so casually they told me they can't do anything about this even after i showed them the booking.
This happened at kengeri satellite branch just bake.
They not only spoiled my day but also where very careless...

I ordered cake for my daughters birthday from JUST BAKE, Yemlur. On the day of her birthday the delivery people cake and gave the cake as i was preoccupied with some other work i made the payment but these cheat never gave the receipt. The Person named Karthik who runs this shop told us that he will send the invoice on wattsapp but he never did. When i checked the cake they have written wrong spelling of BIRTHDAY for which we were told the...

I highly regret placing an order with your company.

I had ordered online a bar of white chocolate and cupcakes with premium black forest flavor.

The white chocolate did not get delivered and the cupcake was not of black forest flavor.

The order was a surprise gift for a friend of mine for his birthday and i feel betrayed and cheated for such a delivery after being a loyal customer to just bake....

I had ordered for a sumptuous strawberry cake on 23/11/17 for delivery on 27/11/17 between 1.30 pm and 2.30 pm
I had to call the customer care and follow up for the delivery n by the time i got the cake it was 3:30 pm n finally when we open to cut the cake we are surprised by a different cake.
I had tasted the sumptuous strawberry cake before n found that awesome n hat made me reorder the same. I was cheated by them. Never will...

This is arulkannan raising this complaint from bangalore the issue as follows

Yesterday (08.11.2017) i have ordered one cake which is cost of 750 inr through just bake online app & payment has done online itself, the order number is jbaed00146 and order was confirmed then i've received a confirmation message as well for the delivery through sms and email (I have attached screenshot of evidence) but order was not delivered...

We placed the order on[protected] for some cooperate celebration for[protected] for just bake kadubeesnahalli outlet.
On 28th we were tracking the order on the just bake helpline since morning and were constantly updated that order will reach around 2 pm.

On calling the just bake kadubeesnahalli outlet the person started giving some false reasons and acted very rude.

If they could not deleiver the order...

I haven't received any call from just bake team after placing the order. Placed the order for sep 5th 12:30-1:30pm. When called the just bake outlet today at 10 they notified i will receive the order by 1:30. Called them at 2 as i didn't receive the order and they said i will get in 1 min. After that got a call saying delivery person met with accident and i will get only at 7:30. It's not at all acceptable. I have a party at 4. Please look...

I order cake and flowers online at Justbake making full payment. later I was informed that I need to collect it from Chandapura Justbake store. I had no option but to agree. Now when I reached the stores, there is no bouquet of flowers. I called Justbake 10 times but the girls at the number are giving stupid excuses and never called back or bothered to even understand the issue.

Justbake are cheating the customer, first by...

My order no. Is jbwed002655 i ordered this yesterday night at around 8.45. It was express delivery (As shown in the site) i was expecting it today morning at around 10am. I called them at 11 no one answered and the line got cut. I called them at around 2pm it asked me leave message which i did. I called around 4pm one girl picked up the phone and she kept on saying eggless cake not available but i have never ordered eggless cake nor i mentioned...

Dear sir/ madam,
I have ordered 6 kg cake from justbake on[protected] online. I was delivered on[protected] but invoice (Bill) was not given by delivery boy. He said to get it online. From 21 july 2017 till today (26 july 2017) i have written number of mails, called customer care number but i didnt receive the bill.
Order idjbmsd00160.in mail communication, justbake said invoice will not be given. I have to claim the amount...

We bought two brownies from justbake, padmarao nagar today at around 8.00 pm, got home and warmed it up post dinner and were shocked to see these tiny bugs wiggle out! Please zoom the videos for detail as they are too tiny to notice otherwise. Had i not warmed it, we wouldn't even have known and my children would've eaten all that crap! 😱
I immediately called back to the shop and got a very lukewarm response from him! I had forgotten...

We had ordered german divinity cake for my daughter's birthday on 29th april 2017.
I got a call saying the cake is not available under express delivery.. Then i asked whether it would be available if i extend the time till 7 pm which is their normal delivery time. The person confirmed saying yes... They can provide the cake.
But to our utter shock... When the cake was cut, we found that it was not german divinity but some other...

Yesterday delivered online order cake ref no jbn0044456 but bad cake given with kerosene smell spoiled my birthday part, they redirect to hessraghatta just bake they delivered cake and evening I called to inform this bad cake they also agree complaint is there and I will also lodge complaint and amount refund with in 2 to 3 day kindly refund my amount immediately...