Kia Complaints & Reviews

Dear Sir/Madam,

I am writing to officially lodge a complaint against Kia, Mohali, Punjab., detailing the circumstances of a transaction that has resulted in considerable inconvenience, mental distress, and unwarranted financial burdens on my part.

My grievance concerns the booking and subsequent delays in the delivery of a Kia Seltos base model, which was initiated on 29th September 2023. A payment of Rs. 25,...

Date of incident ; 29th JULY 23
CLIENT NUMBER - [protected]
Myself Ravi Vishwanathan, Senior Citizen based in Nashik purchased KIA SELTOS car from
KIA UPNAGAR, NASHIK
contact KIA sales person - SONALI
KIA Trial car was provided for checking, which had the following features
360 degree camera
wireless mobile charging
sound system with bose speakers
ventilated seats
BASED on which we decided to go in for KIA car
DELIVERY of car recd on 29th JULY, which did not have the featues mentioned above, registration over .
COMPLAINT raised with KIA CARE INDIA[protected]
DESIRABLE RESOLUTION = REPLACEMENT OF CAR with desired features as mentioned above .

The service provided by Nivan babaji is worst. I would suggest to go with some other dealer or car company that coming to them. They will make sure to make your life miserable from the day you book the car to every time you take it for service.
First, they will force you to purchase extended warranty, accessories and insurance from them only. If you say no then they will deny the delivery of car saying its company policy and we can't...

I have booked kia sonet on[protected] and canceled and there is no refund . i have called executive Mr kishore of shima kia vijayavada regarding this issue he is not responding and his number [protected] and I'm attaching booking screenshot for reference.

We gave our car for repair to Kia Service Centre(Bhavna Motors) Turbhe. Our repair was done successfully however car was delivered back to us in pathetic condition. Firstly, car was not washed, it was in fact not even dusted and returned back to us dirty. Secondly, Our petrol was stolen(roughly 9 Litre). We paid charges for pickup & drop of car but still the guy who delivered us the car wanted us to drop him back at a certain place. This was quite a terrible experience that we had. Upon complaining about these issues we were told that it's not possible that petrol can be stolen and there can be fluctuation of petrol meter in the car. Practically even I can understand a difference of 5 to 10 Km's, however the difference was for 90 Km's which is not acceptable to us.

26.06.2021

KIA INDORE Authority phone number (Mr. NIKHIL)- [protected]

The purchase date of the car and road taxes applicable have been paid in full for the past 2 months. The number plate has to be provided within a period fo 7 days as per the law. I still haven't received the vehicle number plate or vehicle number for the car after two months. Even after a basic exemption of lockdown the RTO has been open for the past 15 days or more and still no plate has been provided. I am unable to drive my 17 lac car on the roads after paying all the taxes because of their inefficiency.

I request that the number plate be provided to me on urgent basis and this particular employee who avoids any communication from the customer be disciplined.

I am pre booking Sonet on 9th of August through Celica Kia Howrah. When booking Mr.Anurag Khan, tell me before the Durga Puja festival he delivers the car. But when I query near puja Mr. Anurag said to me it is not possible to deliver before the puja festival, because of in transit my car and not allowed to enter West Bengal due to festival session. As usual I said OK. After that Mr. Anurag promised to deliver me the car this month.

But Now he also said it is not possible to deliver as per he promised to me. As per the company not looking at customer booking, they are sended cars as per their own.

My Pre Booking details are given below:

Registered Name: Amit Adhikari
Registered Phone No: [protected]
Customer Id: C[protected]
Booking Id: B[protected]
Booking date: 9th August 20
Dealership name (where the booking is done): Celica Kia,
City name: Kolkata
Fuel type: Diesel
Transmission type: MT
Colour Selected: Intense Red

Regards,
Amit Adhikari
[protected]/[protected]

Dealer name:frontier kia
Address: a2/8, africa ave, block a 2, nauroji nagar, safdarjung enclave, new delhi, delhi 110029
Booking id:c[protected]

Delivery is big issue with kia, i booked red seltos htx petrol mt 1.5 on 14th of september now it has been over 2 months and the se at the time of booking specifically told me that i will get the car in 2 months he keeps stalling and giving vague statements like the company gives them heads up on what car they will bill them each day or the company has no htx in production line currently. Pathetic