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Madrasshoppe Complaints & Reviews

S
Shetty 407
Mar 19, 2023
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Address: Mumbai

I don't know where to put the position reviews in the website so I am putting here.
I got a combo delivery in a brand new copies thank u madrasshoppe.
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    R
    Rajoots
    Mar 18, 2023
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    I have not received my order yet, placed on 4th of March'23 while today is 18th of March'23
    These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
    Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
    It has been 15 days and still no sign of any kind of delivery.
    I was promised something and still it is not fulfilled.
    These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
    On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
    STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE
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      S
      Sumanth B T
      Feb 8, 2023
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      Address: Chennai
      Website: madrasshoppe.in

      ORDER NR-082882 :
      I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future
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        S
        Sumanth B T
        Feb 8, 2023
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        Address: Chennai
        Website: Madrasshoppe.in

        I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future
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          P
          Dec 20, 2022
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          I ordered a book on December 2nd and still the book is not received. Eventhough we contact regarding the delivery they are replying as expected.
          First time when I contacted they said due to low stock there is a delay and not worry. But the delivery date exceeded nearly more than a week.
          Asked them if that book have low stock and not able to deliver on expected date then cancel the order and transfer the amount. Still now no update from them regarding this.
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            H
            Hrishiraj singh Solanki
            Dec 18, 2022
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            Address: Chennai
            Website: Madrasshopee

            I ordered a book worth 390 Rs but I didn't recieved my product and it has already been more than 10 days
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              A
              Aneena Nazrin
              from Chavakkad, Kerala
              Nov 21, 2022
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              Website: www.madrasshoppe.com

              Ordered a book from the site madrasshoppe for the second time for a book. The first time I ordered I received the book I ordered for. The second time that is for the order I placed on October 31st and paid for haven't been received nor am I getting replies on my complaints to their given numbers and emails. I hope their site gets taken down.
              +1 photos
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                ankamsarav
                Nov 10, 2022
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                Ordered a book earlier and got it delivered. So, thought to get one more. That's the problem now. There is no cancel button and no mobile number provided to reach out. The status is received payment for past 20 days. The is no reply for the mail also.
                NR-077319 - order number. Booked on 22nd October and till now no response. Pathetic

                No response from the seller - Comment #4069649 - Image #0
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                  D
                  DCDo
                  from Anand, Gujarat
                  Nov 4, 2022
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                  I ordered a book online to this company on 6 October 2022 and paid Rs 550 by paytm from mobile number [protected]. Aspected delivery date was 26 October 22.I track the order on their website. Status shows “ Awaiting sellers confirmation “ Till today there’s no response to the email or chat on given numbers.
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                    H
                    harpreet.singh
                    Oct 28, 2022
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                    Address: Chennai
                    Website: www.madrasshoppe.com

                    Order NR-075539 for 3 medical books placed on 20th Sep. Still one book to be received, no one from the site is either bothering to respond or to refund the money already paid in advance
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                      U
                      uzair qadri
                      Oct 2, 2022
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                      I haven't received the order yet. I had ordered a book, named Leadership, by Henry Kissinger, on 11/09/2022. It is still showing, "Order processing". Didn't know that Madrasshoppe is such a big scam.
                      +2 photos
                      They have cancelled my order, without any refund.

                      The book is Leadership by Henry Kissinger , ordered on on 11/09/2022 - Comment #4059585 - Image #0
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                        S
                        Sanket Basate
                        Sep 28, 2022
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                        I ordered one book and there is no any update from the date o[censored]pdate
                        I tried to take follow up and contact to them but there is no any source to connect

                        Order I'd NR-075688
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                          Vamsi Srivathsava
                          Aug 18, 2022
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                          Order Reference NR-073056 - placed on 08/10/2022
                          Payment was done through Paytm. The book is still not dispatched.
                          There is no response for my messages.
                          Product is delivered to the customer. Image attached shows that the Consignment status is delivered.

                          Consider this issue as closed.

                          The unix programming environment - Comment #4056401 - Image #0
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                            B
                            Buvana Ganesan
                            Aug 16, 2022
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                            Address: Chennai
                            Website: www.madrasshoppee.com

                            I order books on 8th August. Today 16th August. Till now I have not yet received the books. Will they send it? Or its a fraudulent website to steal money.? There is no contact number to reach to the customer care also.
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                              R
                              Raviram R
                              Aug 15, 2022
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                              Website: www.madrasshoppe.com

                              I have ordered a book dated 08/11/2022 but yet when tracked it is still not packed. Today the date is 15.08.22. I have complained them about it in whatsapp, no response.
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                                J
                                Jeba christy siluvai
                                Aug 15, 2022
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                                Address: chennai
                                Website: madrasshoppe.com

                                In madrasshoppe website i ordered a book worth 500, at 8/3/22.but there is no response after that
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                                  K
                                  K. Surana
                                  from Guwahati, Assam
                                  Aug 8, 2022
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                                  Website: madrasshoppe.com

                                  I made an order and I haven't received it. It has been a very long time.
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                                    M
                                    Melanie Dalgado
                                    Aug 6, 2022
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                                    Madras shoppe is a scam

                                    Address: Tamil nadu
                                    Website: Online shopping store

                                    Ordered books online. Pre paid for the order online. They said it was dispatched, but no tracking nos. were updated on their website. I kept calling them for the tracking no. They even answered the phone a few times and made it seem that they're legit and only having logistics issues. Then they said the order was infact not dispatched on the date mentioned on THEIR OWN website, due to shortage of stocks and that it will be dispatched and...
                                    +2 photos
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                                    Naman_65
                                    from New Delhi, Delhi
                                    Aug 3, 2022
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                                    Address: Chennai
                                    Website: madrasshoppe.com

                                    I Had been constantly trying to contact their store regarding an order I placed for multiple days, they told me that the order was not in stock and were acquiring from another seller, however they did not give me any other information and cancelled my order and are not responding me for my queries on my refund
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                                      A
                                      Anonymous541
                                      from Bengaluru, Karnataka
                                      Jul 25, 2022
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                                      I ordered a book on 7th July '22 and it hasn't been shipped yet. The order is prepaid. The seller isn't responding to any source of contact.
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                                        H
                                        Harshit Singh Rathor
                                        Jul 19, 2022
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                                        Website: Www.Madrasshoppe.Com

                                        I ordered book 2 weeks ago and still not received it's a prepaid order
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                                          V
                                          Vijjji
                                          from Delhi, Delhi
                                          Jul 7, 2022
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                                          Resolved

                                          Rare book delivered

                                          Address: Mumbai
                                          Website: Madrasshoppe

                                          Thanks madrasshoppe for delivering me a rare book I haven't got anywhere even in Amazon....
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                                          A
                                          Anumol u b
                                          Jun 29, 2022
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                                          Madras shoppe took rs 1799/-for my order. Didnt didpatch my order or didnt refund my money
                                          According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on[protected] or 14404, you can also send SMS on [protected]
                                          According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on[protected] or 14404, you can also send SMS on [protected]
                                          We MADRAS SHOPPE apologize for the inconveniences caused to you. Refund has been processed to the customer.
                                          Please find below the refund details.
                                          REFUND DETAILS
                                          Order ID
                                          *****110830

                                          Transaction ID
                                          *****986374

                                          Refund ID
                                          *****540700

                                          ETA For Credit To Customer
                                          07 Jul, 01:15 AM
                                          Remark
                                          Refund for Book
                                          Refunded To

                                          Paytm Wallet

                                          Ordered roams text book and paid rs 1799/- on 26th may 2022. Not dispatched my order or didnt refund my money yet - Comment #4020876 - Image #0
                                          Madras shopee is a fraud company. They didnt refunded my money 1799/-. They send a fraud mail to me that they refunded my money. But they didnt refunded my money. Madeas shopee posted the same fraud message here too. I am moving to cyber cell, DGP to complaint about madras shopee.i ordered roams text book on 26th may 2022. They didnt refund my money or didnt dipatch the book. After sending fraud mail to me they called me over phone to delete the complaint i did in consumer complaints against madras shopee.
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                                            P
                                            Prashant Kumar Rai 2
                                            from Lucknow, Uttar Pradesh
                                            Jun 29, 2022
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                                            Address: Chennai, tamil Nadu
                                            Website: madrasshoppe,com

                                            I have paid an amount of 400, in order to place an order for book, but it didn't show the order and also took the money,
                                            +1 photos
                                            Hi,

                                            We are from MADRAS SHOPPE. We are sorry for the inconveniences caused . Please share us your Transaction details from your reg Email ID to track your details. (To [protected]@madrasshoppe.com)
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                                              M
                                              Mujuu
                                              May 2, 2022
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                                              Address: Maharashtra
                                              Website: Madrasshoppe

                                              I had in madrasshoppe and had service with them.
                                              Fake, website,
                                              Don't pay money, complete non sense
                                              These are some frauds
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                                                Ananth Rajmohan J
                                                Apr 26, 2022
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                                                Address: Madras Shopping
                                                Website: Madrasshoppe.com

                                                Hi Friends,

                                                I have ordered Book on 4/07/2022
                                                Order ID ; NR:066864.. But still I am not receiving any response... Kindly help me to give them alternate contact numbers...
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                                                  S
                                                  Subash Vemula
                                                  Apr 26, 2022
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                                                  This is a fake website ...in the name of selling books ...they take payments later on
                                                  No staus about tracking details...no customer care service
                                                  Kindly arrest these people who is running this fake website
                                                  +1 photos
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                                                    K
                                                    Kakkar55
                                                    Apr 22, 2022
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                                                    Plz give me my refund of order no. NR-066733. As its one month over of i had placed my order .
                                                    +2 photos
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                                                      PKSETHI
                                                      from Bengaluru, Karnataka
                                                      Apr 22, 2022
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                                                      I have placed an order for two books on https://www.madrasshoppe.com/ (Reference NR-067339 - placed on 04/16/2022). There is no response from the Madrasshoppe. Tried to contact via email, there is no response from the email '[protected]@madrasshoppe.com' and no phone number to reach them.

                                                      I have already paid for the books amount. Kindly help to get the refund.

                                                      This is fake site and please help to resolve this.

                                                      Thanks
                                                      Pramod
                                                      iF YOU HAVE ANY cONSUMER COMPLAINT LOGIN TO
                                                      https://consumerhelpline.gov.in/
                                                      This is india government intiative

                                                      You can call to register your grievance[protected] or 14404 or 1915
                                                      Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)
                                                      OR

                                                      SMS on this Number [protected]. We will get back to you.
                                                      OR

                                                      Register online Here
                                                      OR

                                                      Register your grievance through NCH APP
                                                      OR

                                                      Register your grievance through UMANG APP

                                                      NR-067339 - placed on 04/16/2022 - Comment #4016639 - Image #0
                                                      NR-067339 - placed on 04/16/2022 - Comment #4016639 - Image #1
                                                      Hi, This is MADRAS SHOPPE TEAM. Refund has been processed to the customer. Please find below the refund details
                                                      REFUND DETAILS
                                                      Order ID
                                                      *****165430

                                                      Transaction ID
                                                      *****966207

                                                      Refund ID
                                                      *****509138

                                                      RRN 2
                                                      0

                                                      ETA For Credit To Customer
                                                      04 May, 08:16 AM
                                                      Remark
                                                      Book
                                                      Refunded To

                                                      State Bank of India

                                                      NR-067339 - placed on 04/16/2022 - Comment #4020880 - Image #0
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                                                        Antupintu
                                                        Apr 21, 2022
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                                                        Address: Chennai,Tamilnadu
                                                        Website: Madrasshoppe.com

                                                        I have ordered 2 books one month ago. Still I have not received those books .There is no response on email and WhatsApp. Kindly do needful
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