Madrasshoppe Complaints & Reviews

I placed an order for a book with Order Reference NR-087214 - placed on 26/04/2023 with prepaid payment of ₹399/-. But there is no response from company. I want refund for my order.

I placed an order for a book with Order Reference NR-087214 - placed on 26/04/2023 with prepaid payment of ₹399. Since then I got no update about my order status.I contacted them through email but there was no response so I sent a text to their whatsapp number and got a reply that order has been processed but no other details on when it will get delivered. So I requested for order cancellation and they went silent and they are not even reading my text messages.I want to cancel my order and refund for my order. This is the worst website I have ever seen. Please don't place any order from this website

I placed an order for a book with Order Reference NR-085642 - placed on 03/19/2023 with prepaid payment of ₹544/-. But there is no response from company. I had contacted them through their email and whatsapp chat support. But they aren't replying. Since they didn't ship the item after these much days (till today @ 04/04/2023). I demand cancellation of order and full refund of my payment.

Order no:084693. I ordered a book in madrasshoppe website on March 5 2023...still I didn't receive my order.And did not receive any updates from the site...still showing despatched...I also didn't receive any refund.They told the order will be delivered in 4 or 5 days.But it has been about a month.please kindly do certain measures to get back my order or refund.

I don't know where to put the position reviews in the website so I am putting here.
I got a combo delivery in a brand new copies thank u madrasshoppe.

I have not received my order yet, placed on 4th of March'23 while today is 18th of March'23
These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
It has been 15 days and still no sign of any kind of delivery.
I was promised something and still it is not fulfilled.
These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE

ORDER NR-082882 :
I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future

I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future

I ordered a book on December 2nd and still the book is not received. Eventhough we contact regarding the delivery they are replying as expected.
First time when I contacted they said due to low stock there is a delay and not worry. But the delivery date exceeded nearly more than a week.
Asked them if that book have low stock and not able to deliver on expected date then cancel the order and transfer the amount. Still now no update from them regarding this.

I ordered a book worth 390 Rs but I didn't recieved my product and it has already been more than 10 days

Ordered a book from the site madrasshoppe for the second time for a book. The first time I ordered I received the book I ordered for. The second time that is for the order I placed on October 31st and paid for haven't been received nor am I getting replies on my complaints to their given numbers and emails. I hope their site gets taken down.

Ordered a book earlier and got it delivered. So, thought to get one more. That's the problem now. There is no cancel button and no mobile number provided to reach out. The status is received payment for past 20 days. The is no reply for the mail also.

I ordered a book online to this company on 6 October 2022 and paid Rs 550 by paytm from mobile number [protected]. Aspected delivery date was 26 October 22.I track the order on their website. Status shows “ Awaiting sellers confirmation “ Till today there’s no response to the email or chat on given numbers.

Order NR-075539 for 3 medical books placed on 20th Sep. Still one book to be received, no one from the site is either bothering to respond or to refund the money already paid in advance

I haven't received the order yet. I had ordered a book, named Leadership, by Henry Kissinger, on 11/09/2022. It is still showing, "Order processing". Didn't know that Madrasshoppe is such a big scam.

I ordered one book and there is no any update from the date o[censored]pdate
I tried to take follow up and contact to them but there is no any source to connect

Order I'd NR-075688

Order Reference NR-073056 - placed on 08/10/2022
Payment was done through Paytm. The book is still not dispatched.
There is no response for my messages.

I order books on 8th August. Today 16th August. Till now I have not yet received the books. Will they send it? Or its a fraudulent website to steal money.? There is no contact number to reach to the customer care also.

I have ordered a book dated 08/11/2022 but yet when tracked it is still not packed. Today the date is 15.08.22. I have complained them about it in whatsapp, no response.

In madrasshoppe website i ordered a book worth 500, at 8/3/22.but there is no response after that

I made an order and I haven't received it. It has been a very long time.

I Had been constantly trying to contact their store regarding an order I placed for multiple days, they told me that the order was not in stock and were acquiring from another seller, however they did not give me any other information and cancelled my order and are not responding me for my queries on my refund

I ordered a book on 7th July '22 and it hasn't been shipped yet. The order is prepaid. The seller isn't responding to any source of contact.

I ordered book 2 weeks ago and still not received it's a prepaid order

Madras shoppe took rs 1799/-for my order. Didnt didpatch my order or didnt refund my money

I have paid an amount of 400, in order to place an order for book, but it didn't show the order and also took the money,

I had in madrasshoppe and had service with them.

Hi Friends,

I have ordered Book on 4/07/2022
Order ID ; NR:066864.. But still I am not receiving any response... Kindly help me to give them alternate contact numbers...

This is a fake website ...in the name of selling books ...they take payments later on
No staus about tracking details...no customer care service
Kindly arrest these people who is running this fake website

Plz give me my refund of order no. NR-066733. As its one month over of i had placed my order .