Madrasshoppe Complaints & Reviews
Amazing product
| Address: Mumbai |
I don't know where to put the position reviews in the website so I am putting here.
I got a combo delivery in a brand new copies thank u madrasshoppe.
I got a combo delivery in a brand new copies thank u madrasshoppe.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Order not received yet
I have not received my order yet, placed on 4th of March'23 while today is 18th of March'23
These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
It has been 15 days and still no sign of any kind of delivery.
I was promised something and still it is not fulfilled.
These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE
These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
It has been 15 days and still no sign of any kind of delivery.
I was promised something and still it is not fulfilled.
These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Post your Comment
Fake products sold by this company: Books
| Address: Chennai |
| Website: madrasshoppe.in |
ORDER NR-082882 :
I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future
I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Post your Comment
Fake products sold by this company
| Address: Chennai |
| Website: Madrasshoppe.in |
I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Ordered book not delivered yet and expected delivery date exceeded more than a week.
I ordered a book on December 2nd and still the book is not received. Eventhough we contact regarding the delivery they are replying as expected.
First time when I contacted they said due to low stock there is a delay and not worry. But the delivery date exceeded nearly more than a week.
Asked them if that book have low stock and not able to deliver on expected date then cancel the order and transfer the amount. Still now no update from them regarding this.
First time when I contacted they said due to low stock there is a delay and not worry. But the delivery date exceeded nearly more than a week.
Asked them if that book have low stock and not able to deliver on expected date then cancel the order and transfer the amount. Still now no update from them regarding this.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
My product is not delivered yet ,it has 10 days already
| Address: Chennai |
| Website: Madrasshopee |
I ordered a book worth 390 Rs but I didn't recieved my product and it has already been more than 10 days
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Online scamming
| Website: www.madrasshoppe.com |
Ordered a book from the site madrasshoppe for the second time for a book. The first time I ordered I received the book I ordered for. The second time that is for the order I placed on October 31st and paid for haven't been received nor am I getting replies on my complaints to their given numbers and emails. I hope their site gets taken down.
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Post your Comment
No response from the seller
Ordered a book earlier and got it delivered. So, thought to get one more. That's the problem now. There is no cancel button and no mobile number provided to reach out. The status is received payment for past 20 days. The is no reply for the mail also.
View replies
NR-077319 - order number. Booked on 22nd October and till now no response. Pathetic

Reply
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Post your Comment
Non delivery of ordered goods
I ordered a book online to this company on 6 October 2022 and paid Rs 550 by paytm from mobile number [protected]. Aspected delivery date was 26 October 22.I track the order on their website. Status shows “ Awaiting sellers confirmation “ Till today there’s no response to the email or chat on given numbers.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Ordered Items not delivered
| Address: Chennai |
| Website: www.madrasshoppe.com |
Order NR-075539 for 3 medical books placed on 20th Sep. Still one book to be received, no one from the site is either bothering to respond or to refund the money already paid in advance
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
The book is Leadership by Henry Kissinger , ordered on on 11/09/2022
I haven't received the order yet. I had ordered a book, named Leadership, by Henry Kissinger, on 11/09/2022. It is still showing, "Order processing". Didn't know that Madrasshoppe is such a big scam.
View replies
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Post your Comment
No any update for my order
I ordered one book and there is no any update from the date o[censored]pdate
I tried to take follow up and contact to them but there is no any source to connect
Order I'd NR-075688
I tried to take follow up and contact to them but there is no any source to connect
Order I'd NR-075688
Helpful
Found this helpful?
Write a comment
Post your Comment
The unix programming environment
Order Reference NR-073056 - placed on 08/10/2022
Payment was done through Paytm. The book is still not dispatched.
There is no response for my messages.
Payment was done through Paytm. The book is still not dispatched.
There is no response for my messages.
View replies
Product is delivered to the customer. Image attached shows that the Consignment status is delivered.
Consider this issue as closed.
Consider this issue as closed.
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Post your Comment
Delivery
| Address: Chennai |
| Website: www.madrasshoppee.com |
I order books on 8th August. Today 16th August. Till now I have not yet received the books. Will they send it? Or its a fraudulent website to steal money.? There is no contact number to reach to the customer care also.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Still the ordered book is not delivered
| Website: www.madrasshoppe.com |
I have ordered a book dated 08/11/2022 but yet when tracked it is still not packed. Today the date is 15.08.22. I have complained them about it in whatsapp, no response.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Scam madrashoppe
| Address: chennai |
| Website: madrasshoppe.com |
In madrasshoppe website i ordered a book worth 500, at 8/3/22.but there is no response after that
Helpful
Found this helpful?
Write a comment
Post your Comment
Delivery Issues
| Website: madrasshoppe.com |
I made an order and I haven't received it. It has been a very long time.
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Post your Comment
| Address: Tamil nadu |
| Website: Online shopping store |
Ordered books online. Pre paid for the order online. They said it was dispatched, but no tracking nos. were updated on their website. I kept calling them for the tracking no. They even answered the phone a few times and made it seem that they're legit and only having logistics issues. Then they said the order was infact not dispatched on the date mentioned on THEIR OWN website, due to shortage of stocks and that it will be dispatched and...
Helpful
1 other people found this review helpful
1 found this helpful
E AND M book worth 875 cancelled no refund
| Address: Chennai |
| Website: madrasshoppe.com |
I Had been constantly trying to contact their store regarding an order I placed for multiple days, they told me that the order was not in stock and were acquiring from another seller, however they did not give me any other information and cancelled my order and are not responding me for my queries on my refund
Helpful
Found this helpful?
Write a comment
Post your Comment
Order not delivered, seller not answering
I ordered a book on 7th July '22 and it hasn't been shipped yet. The order is prepaid. The seller isn't responding to any source of contact.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Upsc polity book
| Website: Www.Madrasshoppe.Com |
I ordered book 2 weeks ago and still not received it's a prepaid order
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
| Address: Mumbai |
| Website: Madrasshoppe |
Thanks madrasshoppe for delivering me a rare book I haven't got anywhere even in Amazon....
Helpful
Found this helpful?
Ordered roams text book and paid rs 1799/- on 26th may 2022. Not dispatched my order or didnt refund my money yet
Madras shoppe took rs 1799/-for my order. Didnt didpatch my order or didnt refund my money
View replies
According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on[protected] or 14404, you can also send SMS on [protected]
According to NCH, in case of fraudulent transactions a consumer should lodge a First Information Report (FIR) or make a police complaint or to Cyber Cell, if company is not traceable. To register a complaint with NCH you can call on[protected] or 14404, you can also send SMS on [protected]
We MADRAS SHOPPE apologize for the inconveniences caused to you. Refund has been processed to the customer.
Please find below the refund details.
REFUND DETAILS
Order ID
*****110830
Transaction ID
*****986374
Refund ID
*****540700
ETA For Credit To Customer
07 Jul, 01:15 AM
Remark
Refund for Book
Refunded To
Paytm Wallet
Please find below the refund details.
REFUND DETAILS
Order ID
*****110830
Transaction ID
*****986374
Refund ID
*****540700
ETA For Credit To Customer
07 Jul, 01:15 AM
Remark
Refund for Book
Refunded To
Paytm Wallet
Madras shopee is a fraud company. They didnt refunded my money 1799/-. They send a fraud mail to me that they refunded my money. But they didnt refunded my money. Madeas shopee posted the same fraud message here too. I am moving to cyber cell, DGP to complaint about madras shopee.i ordered roams text book on 26th may 2022. They didnt refund my money or didnt dipatch the book. After sending fraud mail to me they called me over phone to delete the complaint i did in consumer complaints against madras shopee.
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Post your Comment
Took the money, and didn't deliver product
| Address: Chennai, tamil Nadu |
| Website: madrasshoppe,com |
I have paid an amount of 400, in order to place an order for book, but it didn't show the order and also took the money,
View replies
Hi,
We are from MADRAS SHOPPE. We are sorry for the inconveniences caused . Please share us your Transaction details from your reg Email ID to track your details. (To [protected]@madrasshoppe.com)
We are from MADRAS SHOPPE. We are sorry for the inconveniences caused . Please share us your Transaction details from your reg Email ID to track your details. (To [protected]@madrasshoppe.com)
Helpful
Found this helpful?
1 Comment
Post your Comment
Nice service
| Address: Maharashtra |
| Website: Madrasshoppe |
I had in madrasshoppe and had service with them.
View replies
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Post your Comment
Book not received
| Address: Madras Shopping |
| Website: Madrasshoppe.com |
Hi Friends,
I have ordered Book on 4/07/2022
Order ID ; NR:066864.. But still I am not receiving any response... Kindly help me to give them alternate contact numbers...
I have ordered Book on 4/07/2022
Order ID ; NR:066864.. But still I am not receiving any response... Kindly help me to give them alternate contact numbers...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Post your Comment
Fake Website ......in the name of selling books
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Order NR-066733 of textbook of veterinary special pathology book
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
NR-067339 - placed on 04/16/2022
I have placed an order for two books on https://www.madrasshoppe.com/ (Reference NR-067339 - placed on 04/16/2022). There is no response from the Madrasshoppe. Tried to contact via email, there is no response from the email '[protected]@madrasshoppe.com' and no phone number to reach them.
I have already paid for the books amount. Kindly help to get the refund.
This is fake site and please help to resolve this.
Thanks
Pramod
I have already paid for the books amount. Kindly help to get the refund.
This is fake site and please help to resolve this.
Thanks
Pramod
View replies
iF YOU HAVE ANY cONSUMER COMPLAINT LOGIN TO
https://consumerhelpline.gov.in/
This is india government intiative
You can call to register your grievance[protected] or 14404 or 1915
Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)
OR
SMS on this Number [protected]. We will get back to you.
OR
Register online Here
OR
Register your grievance through NCH APP
OR
Register your grievance through UMANG APP
https://consumerhelpline.gov.in/
This is india government intiative
You can call to register your grievance[protected] or 14404 or 1915
Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)
OR
SMS on this Number [protected]. We will get back to you.
OR
Register online Here
OR
Register your grievance through NCH APP
OR
Register your grievance through UMANG APP
Hi, This is MADRAS SHOPPE TEAM. Refund has been processed to the customer. Please find below the refund details
REFUND DETAILS
Order ID
*****165430
Transaction ID
*****966207
Refund ID
*****509138
RRN 2
0
ETA For Credit To Customer
04 May, 08:16 AM
Remark
Book
Refunded To
State Bank of India
REFUND DETAILS
Order ID
*****165430
Transaction ID
*****966207
Refund ID
*****509138
RRN 2
0
ETA For Credit To Customer
04 May, 08:16 AM
Remark
Book
Refunded To
State Bank of India
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Post your Comment
Madrasshoppe Recent Comments
- Product not received at all
Hi @ConsumerCourtIN @consaff, I placed an...1
- Fake online website and refund
I ordered Harry Potter Box Set: The Complete...1
- Product not received
I ordered two books from this site on 20/10/2023...1
- No dispatchment of ordered book
My order no NR-093627 was placed on 28th August...1
- No response from the seller
Ordered a book earlier and got it delivered....1