Moti Mahal Delux
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Moti Mahal Delux Complaints & Reviews

R
Rachna_90
from Ghaziabad, Uttar Pradesh
Jan 15, 2023
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Rude behavior

Address:Pacific mall, anand vihar, delhi

Hi, I went moti mahal counter today at Pacific mall, anand vihar, delhi. I ordered tea and pakoras. The tea was so cold. I went for the complain so manager shout on us and behave very rudly. I wasted my 600ru. Need to change in behavior and please respect customer and value their money😡...
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Pankaj1108
from LUCKNOW, Uttar Pradesh
Sep 9, 2022
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Rude and rowdy reply from COUNTER PERSON..

Address:Moti Mahal Delux ,. Kurli , the mall road , Mussoorie. Uttarakhand 248179

Today I went to Moti Mahal delux @ Mussoorie @9:45 for mutton biryani.
The person sitting at the service counter was just unprofessional, ill mannered and uneducated. Also was drunk heavily .

While ordering i asked for" whether will you provide any discount ?".
He rowdly said, agar discount chahiye to go to some dhabha ...you know where you are standing ?"
I was just shocked. Myself, being working in well...
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K
Kirtideep
from Indore, Madhya Pradesh
Aug 23, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Food was salty and stale

Address:Bicholi Indore

Iam complaining again as i got no response. Food from this hotel was not upto the mark. It was too salty and stale.

When u dine its good . But when you order online its very bad. Managers are not helpful there...
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K
Kirtideep
from Indore, Madhya Pradesh
Aug 22, 2022
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Food was stale and salty

Address:Near bypass indore

I ordered food from mmd and it was not upto the mark. Stale and salty. I called manager Nand kishore and he was rude and not helpful at all....
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N
niteesh bhardwaj
Mar 21, 2022
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Don't provide free drinking water

Address:Moti Mahal deluxe Esplanade mall sector 37

As per the restaurant water law, they are not serving free drinking water they only vedica bisleri water bottle of expensive cost The Moti Mahal deluxe Esplanade mall sector 37 gurgaon...
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R
Roli Sri
Dec 2, 2021
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Complaint about preparation of Mutton/Chicken

Hi,
This is complaint against Moti Mahal Delux, Gaur city Mall Greater Noida West.
We ordered Mutton rogan Josh and butter chicken masala on 27th Nov2021.
The dishes were not properly cooked, masala was also not cooked properly..nonveg seemed to be very old and stinky.Overall it was not fresh preparation and very disappointed on the name of Moti Mahal Deluxe.
We wasted Rs 1000 on such preparation.If there is...
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S
sameer9xm
from Noida, Uttar Pradesh
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chicken in veg biryani

Address:201301

I ordered veg biryani at moti mahal deluxe located inside grand venice mall, greater noida which had chicken parts in it.
Though my partner was a purely non vegetarian, it was really a bad inpression with a well. Known brand.
Also on calling their number through website they were too rude and were not ready to accept that the branh located is their own franchise.
This is india where these type of compalints are given no...
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H
Honey.s
from Ahmedabad, Gujarat
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Unnecessary behaviour by M.K Mishra

Address:New Delhi, Delhi, 110008
Website:[email protected]

It is inform you that I was regular customer of moti mahal 18/28, East Patel Nagar but on 12/4/17 at 4:00 pm one of your employee waiter or manager his name is M.K Mishra of moti mahal in East patel nagar misbehave with me he told me unnecessary indirectly words for like do not come again at here and now I have decided I will never go any branch of moti mahal and tell about moti mahal's atmosphere to others and give the poor rating to moti...
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A
ANILDEY PILLALA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No tn number available on bill and also charging more than mrp price.

Address:Chennai, Tamil Nadu, 600058

Moti mahal in ambit it park, ambattur

- no tin available in on the bill shared
- pepsi bottle mrp price: 30 but charging 40.

- as per restaurant they have not got tin number yet even after registration for it.

- when asked why they are charging high than the mrp; that is maintenance charge of ambit it park.

We observe this on a daily bases where in the products are being...
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pratima_mehta
from Noida, Uttar Pradesh
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Dinner-veg & nonveg: no discrimination

Address:Gurgaon, Haryana, 122012
Website:motimahal.in

Yesterday went for dinner in moti mahal delux, which is located at good earth city center sector 48-gurgao. We are vegetarian so we preferred vegetarian food. We ordered food. Food was good and it was excess for us to eat whole so i asked him to pack daal makhni. I kept it in refrigerator at home so that i can use in morning as breakfast.

I just opened it and i found a bone... I shocked i am vegetarian and this food is mixed...
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S
sourav vj07
from Mumbai, Maharashtra
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Burnt mutton pieces and gravy.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Moti mahal delux, located in sector 104 noida in ashirwad shopping complex. They delivered burnt mutton rogan josh. The pieces were burnt and black in colour. The gravy was burnt too. The restaurant didn't care much about it even after complaining and telling them about it. They were least bothered and they have asked to me wait till 7pm for the refund. Now this is unexpected from a restaurant....
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S
shubham ganotra
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Hygiene is not taken care

Address:Karnal, Haryana, 132001

I am writing this complaint because MOTI MAHAL DELUXE doesn't keep the neighbor hygiene maintained. Always their sewer gets leaked, if i complain to the manager they don't even respond to us. Its been a month i am complaining him but he is not taking care of it....
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Pankaj Singla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moti Mahal-Cheating the innocent public

Dear All,

we are writing this complaint as I was shocked with the treatment received from Moti Mahal Delux restaurant, MGF Mall, Gurgaon yesterday 15th Nov.09

I have purchased the Moti Mahal Addmarc Preferred Dining Card for Rs. 750/- last year in November 2008, with validity for 12 months from above-mentioned date. In lieu, I was given some free / discount food vouchers which can be used to get free / discounted...
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Shikhar Varshney
from Delhi, Delhi
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

addmarc dining cards

I am writing this complaint as I was shocked with the treatment received from Moti Mahal Delux restaurant, TGIP, Noida.

I have purchased the Moti Mahal Addmarc Preferred Dining Card for Rs. 1,000/- on 22/06/2009, with validity for 12 months from above-mentioned date. In lieu, I was given some free / discount food vouchers which can be used to get free / discounted food items from certain Moti Mahal restaurants in and around...
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