Namaste Medico
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Namaste Medico Complaints & Reviews

B
bluebird neelu
from Delhi, Delhi
Apr 24, 2024
Apr 26, 2024
This thread was updated on Apr 26, 2024
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Not processing order and want to cancel order and get refund

Address:Namaste Medico, 31, Bye Pass Road, Near Income Tax Office, Daltonganj, Jharkhand, India [email protected]
Website:Namastemedico.com

Ordered insulin on 16 th April still it's processing and I was in need of medicine which could not be delivered on time so purchased it else where would like to cancel the order with number #104959 of amount 6455/- Rs prepaid but could not reach their number and dint get reply to mails and instant message sent as there is no way to contact them l request for immediate refund of 6455 rs...
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Samapta Roy
from Jorhat, Assam
Mar 24, 2024
Apr 26, 2024
This thread was updated on Apr 26, 2024
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The Company has cancelled the product and has not refunded

Address:Andal,Paschim Burdwan,West Bengal

I had purchased a medicine Rs 1845.00 of order #104709 on 12.03.2024 and cancel the by you 15.03.24 as cause courier service not available in my address.I have been continuously following up on number provided on website on Calls, WhatsApp and email.But they are not responding.They are seen the messages on WhatsApp but not replying.
Please process my refund of RS.1845....
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Pooja SS
from Mumbai, Maharashtra
Mar 21, 2024
Apr 26, 2024
This thread was updated on Apr 26, 2024
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Refund not received

Have placed online order ( order no -104652)with Namaste Medico on 2nd March which got cancelled by them on 10th March .Refund for the same have not been received yet. Have made several calls to them but their contact no is continuously not reachable nor they respond on mails.Total amount paid by me for the order is 1533/-...
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K
KindSoul
Jan 4, 2024
Apr 26, 2024
This thread was updated on Apr 26, 2024
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No updates on the order

Website:namastemedico.com

Hello,
I had placed my order (#104250) on 28th December 2023. And itz still showing under processing. I have been continuously following up on the number provided on website on calls and whatzapp. They are not responding. They are reading the messages on whatzapp, but are not replying.
Please if my medicines are out of stock, atleast have some courtesy to respond and process my refund of Rs. 2200.
I'm so so disappointed...
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Y
Yashsaghal
Dec 18, 2023
Apr 30, 2024
This thread was updated on Apr 30, 2024
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The company has cancelled the product and has not refunded the amount

Address:6083/1, Santushti Apartment
Website:namastemedico.com

This is regarding order ID 104085.
I placed an order on December 9 for a product of Rs 1303.50, received an email on 13 December saying the order has been cancelled due to non availability and the amount has been refunded. I haven't received the amount till date and doubtful on getting it. The company is a fraud, I got to know about it at a later date that he has scammed a lot of customers since he has not returned their money till...
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S
subgho
Dec 12, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Medicines ordered online

I ordered medicine on Dec 11 Order # 104099. I needed to find out when medicine will arrive. Phone is switched off and no response to e mails....
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R
rishabhckt61
Nov 27, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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No reply from company regarding online order

I had ordered few medicines 18 nov 2023 and company is taking very longer time than usual, also they are not sharing updates for delivery. They also not receiving calls on the number mentioned on their website....
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sriprakash2019
from Mumbai, Maharashtra
Nov 16, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Non receiving of ordered product.

Address:Ambari, Near reliance petrol pump

I have ordered Teederm forte ointment from namaste medicos for about 10 days ago with mobile no. [protected](email: [protected]@gmail.com). They have not given order no. & I haven't received my order. Nor they refund my amt. Rs. 415.

Plz do the needful at your end ASAP.

Sriprakash Baruah
Bongshar, Dist: Kamrup. Assam....
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A
Ashifa_
from Modasa, Gujarat
Oct 21, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order and didn't refund

My order Id is : #103582
My order was placed on 12th october
order was cancelled from their side within a day stating nonavailability of the material, And I did not receive my refund yet despite a promise of refund within 3 days, its been over a week now.

please look into this matter
Please help me to get my refund of ₹424 asap.

Thank you...
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Palakagarwal
from Noida, Uttar Pradesh
Jun 23, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Fraud: No delivery

Address:Bye Pass Road, 31, Medininagar, Jharkhand 822101, IN
Website:namastemedico.com

I ordered few products, they are not being delivered and no refund....
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R
Ramalakshmi.M
Apr 7, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Didn't get refund yet

I ordered fastum gel on 6th feb 2023 and paid Rs.199/-. They cancelled my order on feb 10th due to nonavailability but they didn't refund my money till now...
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V
venugopallola
from BENGALURU, Karnataka
Dec 30, 2022
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Namaste Medico They cancelled the order from their side but did not refund the Paid amount

Address:Namaste Medico, 31, Bye Pass Road, Near Income Tax Office, Daltonganj, Jharkhand, India
Website:namastemedico.com

Namaste Medico — They cancelled the order from their side but they are not refunding the amount.

Sir,

Bladder control pads ( seni lady plus) was ordered on Dec 14th for a senior citizen who is 92 years old. Order no. 99095 amount Rs. 1125.00.

Company cancelled this order on 18th Dec stating nonavailability of the material. Since then they are constantly assuring a refund but in vain.
br...
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M
mkp7777
from Delhi, Delhi
Aug 12, 2022
Feb 19, 2023
This thread was updated on Feb 19, 2023
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They cancelled the order from their side but did not refund the Paid amount

Address:Namaste Medico, 31, Bye Pass Road, Near Income Tax Office, Daltonganj, Jharkhand, India
Website:namastemedico.com

Dear Sir,

I had placed an order with Namaste Medico on August 6, 2022 (Order #96026 ) and had paid Rs 975/- via paytm.

On August 9, 2022, I received an email from them saying my order was cancelled from their side.

When I called the customer care ([protected]), I was told the product was unavailable and the paid amount will be refunded to me in 3 days.

However amount is not returned...
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