Nandini Milk Complaints & Reviews

Amount taken by the shop keeper for milk - Nandini Fresh and Pure- is Rs.1.30 extra from the MRP. This is at 'Save Bazar' RM.Nagar. Almost all shops are taking like this in this area. Is there any guidelines from the company that they can sell at their fancy price? Shall we approach the consumer fourm or will you be able to do anything on this? Sahana C Advocate Ramamurthy Nagar [protected]

I am a resident of Maruthinagar Yelahanka, everyday I purchase 1 ltr milk from nandini parlour kogilu road near Foodex mart opposite to Naina clinic.1st of all they don't keep 1ltr pack everytime and when they keep they chargeb1 rupee extra on that I.e.npr is29/- but he charges 30/-giving the silliest reason on the earth that 1 rupee is service charge as milk comes at 5.00 a.m so he has to keep it in refrigerator.Hoping you people will take a serious action regarding this.

Hi, I am regular customer of Nandini milk for 5years. But today I noticed that milk pack having same date and surprise that A brand like Nandini doing this mess up with milk which is daily food for kids. I would like register the complaint against it and request to govt take necessary strict action on this. thanks Subhasish sarkar [protected] Bangalore

I am Tushar Amonkar form GOA (vasco). I had purchased 2 packet of nandini milk in the 3rd June 2015 at 7 pm in the evening. As the milk got spoiled at night at the time of boiling we complained it to the retailer (Mr. Yadav from Dabolim ) on 5th June Showing the empty packet. He first refuse to listen & upon forcing gave a call to Marketing person Mr Kumbhar from Belgaum (Karnataka). Mr. Kumbhar also denied to listen & started doubting our boiling method & condition of the vessel. he also asked to submit spoiled milk which was not possible. When a customer is coming with a complain neither the retailer nor the company person is responding. Retailer is saying its not his responsibility & Mr. Kumbhar is asking retailer to say to me that he can not do anything ask customer to go back. I would like to give complain on both the Retailer Mr. Yadav from Dabolim Vasco Goa & Mr. Kunbhar (nandini marketing person +91 [protected]) from Belgaum Karnataka.

Last night around 11 o'clock i was at bangalore city railway station wherein i found small nandini outlet near to enquiry counter there i had rasogulla which taste sour and it was so infected and bad that i can't even explain.when i asked shopkeeper about the sour taste he said give me money i don't know anything it tastes like that and he started behaving in a very bad manner. so i request nandini officials to take a very strict action against that guy.his shop is near to enquiry counter besides ladder near to local ticket counter.

Dear Nandini Authorities, I am a resident around Neeladri Nagar, electronic City, Phase-1 . There is a Nandini Milk Parlour situated in Neeladri Road opposite to Genesis Ecosphere Appartment where at any time of the day or night denies us nandini milk packets. This has been happening very frequently. Instead he promotes other brands such as Dodla, Heritage, Mukunda, Gomukhi which is not a nandini product i hope so. I have not faced any such problem in the other outlets. Will the authorities kindly look into this? thanks

Dear Sir, We took Nandini milk (shubham- orange packet) of 1.5 liters from Ramachandrapura (vidyaranyapura post) Nandini dealer on 11th April and the milk is dated 11th April. The Milk got spoiled when we kept for boiling, We asked for replacement, the dealer is not willing to take back. what to do in this case, we loose money with out using the milk? This is not the first time we are facing the issue with your dealer. Please do the needful action so this wont repeat again. Regards Saishankar.P

I am a regular user of samrudhi Milk, from its introduction. The fat content should be 6 percent. But most of the days it will be for below the promised percentage, that even a lay person can find out depending on the layer of cream collects when the packet is opened and milk kept in the fridge for some time I request the officers concerned to see that the quality is maintained.

Hello, we have been using Nandini from last few years, particularly the blue packet, over the years the quality has been reduced and this time it shocked us as we all saw a thick black residue left after boiling the milk. I would like to bring this to authorities notice so that corrective actions are taken. Else Citizens health is at risk. We dont know what we are being served. We will be paying to get us into health issues by buying Nandini Milk Products.

I am the customer of Nandini products for last 30 years, but Foul smell i.e, pesticide smell was found in the Nandini blue half liter 2 sachets purchased on 19/05/2014 from your booth at Indrali, Udupi. Therefore Kindly maintain the quality and ensure such defects should not be happen in future.

The guy who owns nandini shop in nitk charge according to his wish. And if smone says smthing to him then returns hhis momoney and takes tthe goods back aand speak roughly. Smtimes selling the expired lassi n milk. Ithink u shud take action against him asap as it is rising questions against well knwn chain like nandini. Plz take it seriusly to preserve reputation of nandini.

Nandini milk booth @ E-Block, Sahakaranagar, Bangalore sells milk at higher price than MRP. For 1 ltr the MRP is Rs. 29/- but the owner sells at Rs. 30/-. This too during early morning 6 AM. On questioning the reason he replies arrogantly if you wish you can buy and he didn't asked any one to buy from him. Unfortunately the KMF web site has no option to complain about this.

Sir,
Time and again people have been complaining about being charged higher than MRP by every shop keeper in the area the reason is because they get that milk from the distributor at MRP. So they charge Rs. 2 for every litre and Rs. 4 if you are late arrival which is their freezing charges.

As per my understanding, any producer after considering their profit margin and the retailers margin they put an MRP on the product. In that case, the profit margin is covered by the producer which also includes a profit margin for the retailers or so called distributors which enable a consumer get a product on MRP.

I see no action been taken despite such malpractices going on in Bangalore. I have been staying in Bangalore since 2007 and have always faced these kind of situations. So, if I am buying 1 litre of Nandini Orange Milk everyday, I pay Rs 2 to Rs 4 extra on MRP meaning Rs. 60 to Rs 120 additional every month for no good reason.

If we are planning from the street side distributors of Nandini Milk - they always say that their quota has got exhausted. Why this is happening because they have tie-ups with the shopkeepers who purchase 60-100 litres of milk on a dialy basis to sell in their shops.

So, what about the common man who cannot afford to pay Rs. 60-120 extra every month.

Can you consumer courts take some positive action on these matters.

Please take some prompt and immediate action on people sellling products higher than MRP or the distributors selling the product at MRP whenst they receive at a lesser pricing than MRP.

Let's make this a turnaround of events taking place and people stop these malpractices - this is also one kind of corruption when you are being charged a price higher than MRP on a daily basis.

Dear Consumer Protection Council members and authorities - do we have a choice, if you guys don't take care o[censored]s - there is no way we can stop this and who know on how many such products we are being charged highly on a daily basis.

People are ready to pay that extra money coz they don't have the time to fight for such causes and that is the only reason such practices get a boost.

Come on guys, do something, this is for all citizens of Karnataka who consume Nandini Milk on a daily basis.

I have complaints about Nandini milk, more price for 1/2 liter or liter mild pack (1 Re extra for 1/2 and 2 Rs for 1ltr). In addition, I recently found out how even KMF (Nandini) is cheating people. After the price hike in March, I found the quality of milk to hv become poor (Watery). After few days, when I went to Nandini parlour to get milk, I asked if they had any different variety. The lady there told me that yes, they had two blue packets for regular milk for same price, one which is good and gives thick milk for coffee and curds (marked Homogenized milk in Red on the pack) and the other not so good ordinary pack. I was shocked. How they are cheating people. Only because I asked, i got to know. But now, they have stopped that homogenized pack also. What is happening? Is thr no one to check and question them??

I am not really sure whether one of them is a fake one but the regular pack we get in all the stores is definitely not of the same quality it used to be before. I have tested using both and found the difference. The regular one is half filled with water itself. Nandini milk quality has really gone down but we are still paying high price. Somebody has to look into this matter.

I am forced to buy Nandini milk 500ml packet at higher prices than actual MRP from near by retail shop. 13.50 and 16.50 are actual MRP prices of two different Nandini milk packets but they are selling at 15 rs and 18 rs respectively. For a common man its very dearer price. Plz concern the issue. and take necessary action at the earliest.

How much he is earning illegally think once. if daily he sells 200 packets, 300rs extra on actual MRP. for one month 9000 rs his illegal income on only NANDINI milk packets. that means what about other product costs. how much illegal income he is earning.

He can do business not an issue but why he should put burden on common people. who ll go to his shop, below average people only . is it ..!! then how much burden for a common man. Already cost of living is more. again extra burden because of these guys.

Plz concern the issue. Take necessary action immediately.

The Nandini booth (Booth No: 606) in Jayanagar 4th Block opposite to BSNL telephone exchange right next to Hopcoms charges 1 rupee extra for Butter Milk. He charges 6 Rs instead of 5 Rs which is the printed MRP on the packet. If questioned he tries to bully and says expenses whereas other Nandini booths just couple of roads across charges the same MRP printed in the packet. Kindly check this and please ensure that the booth (606) charges...

I bought Nandhini milk and Curd from one shop in 7th Main, 3rd Stage, Gokulam (on the road opposite to Ganesha temple, Gokulam contor road).
Vendor charged Rs.14 for 500ml-12Rs(Blue) pack and Rs.17 for 500ml-15RsCurd pack. The reason he gave me for the higher cost is that the products are kept refrigerated.

half litre, milk Rs.12 (Sold at Rs.14)
half litre, curd Rs.15 (Sold at Rs.17)
Overall, I have got 4packs of milk and 2packs of curd for Rs.90 instead of the MRP Rs.78/-

I want to bring this into notice that milk and dairy products can not be sold without proper refrigeration.
If a booth or shop owner do not have enough facilities to keep the products preserved then they should not be given license to hold/sell Nandhini milk products. Anyways, the products cannot be sold at a higher price than MRP.

DONT USE TODAY'S (6TH JULY'12) GREEN PACKET MILK.
ITS STALE SMELL, THERE IS A BAD SMELL, PRODUCT MISTAKE. IT MAY BE POISONOUS ALSO.

Hi, This is in reference to over charge and rude by the Booth which is near Srinagar Pipeline , Srinagar, Bangalore . The person name is anne gowda. The curd price is Rs.7/- but he is charging Rs.8/- for the 200 ML this happened on the 3rd March 2012 time 8:10 PM. The person is over eating the money of the customers. Hope some resolution would be in place....

I am paying Rs 1 extra of MRP as cooling charge for Nandini milk n curd from last 2yrs which i never paid in any of the states of India i stayed but now after the price rise even that is not enough for shopkeepers,they are asking for Rs2 more than MRP.If i ask why,instead of answering they take out a coin n give.................everyday.I wonder why everybody is paying that n why after so many complaints n discussions here nothing is happening.Is this not corruption?

The M.R.P on the milk packet is Rs. 10.50 but for it is charged at Rs.11 or Rs.11.50 even though M.R.P is Rs.10.50 but now the shops here has started charging Rs.15 even though current M.R.P is Rs.10,50.

Reason Cited By shopkeeper :
The prices has increased and its all in news and news papers.

Conversation:
me : M.R.P is 10.50 why are u charging Rs. 15 for it.
Shopkeeper : Prices has increased.
me : Its not reflected in M.R.P and i will pay M.R.P.
Shopkeeper :I[censored] dont want then leave it but its for Rs.15.


This is a usual practice of shopkeepers here(HSR layout), they cite any such reason and overcharge and since it is being practiced here by all the shopkeepers, so whether u have to give them the price they ask for or u wont get it.

The same practice is followed in case of all milk products.



Details of Shop:

Families
16th main, 19th cross
Sector - 3, HSR layout
Bangalore

I am a resident in Whitefield, Bangalore working for a software company at a senior level. I am writing to you for a common cause and a collective interest of the Whitefield neighbourhood.

"Nandini Milk and milk Products" are being sold at rates that are much more than the suggested MRP by the outlet located near Immadahalli Road, Whitefield, Bangalore. I am not sure if this is a standard / recommended practice elsewhere in the city as well. The reason stated by the one in-charge of the milk parlour is the refrigeration costs incurred.

Nandini brand is certainly well known (as well evinced by the periodic TOI advertisements) for the competitiveness of its pricing as compared to private dairy brands. So then, from a consumer point of view, this practice apparently reduces the attractiveness of the Nandini brand (from price perspective). I am sure that this practice of "middleman" or "brokering" [perhaps which is even illegal as sources of making black money] only tarnishes the brand equity of Nandini warding off all potential and current customers to seek other alternatives.

May I request KCMPF to take immediate action against such seemingly illegal practices plaguing the neighbourhood. This will not only ameliorate the conditions of consumer exploitation but also helps re-build the damaged brand equity of our "Nandini milk".

Over Pricing of Nandini Milk Products at local shop in Amruthahalli, Hebbal, Bangalore

An authorized Nadini dealer in Amruthahalli, Hebbal, Bangalore is selling Nandini Milk product overpriced by rs 1.50 p. (Charging 11 Rs for 9.50 ps MRP for half a litter of milk by justifying it is for his electricity bill payment).
Kindly clarify, whether we need to pay the MRP or more than that? As per my (limited) knowledge we are not supposed to purchase anything more than MRP.
Please take up this matter.

I daily get 500ml of nandini milk packet(blue) 3 to 4 packets from my dhoodhwala. I pay Rs.1 more on MRP of 9.50. Today i observed 1 packet is having less quantity, it's not leaking, nor frozen ice cubes in. it must be around 300ml. I have the batch number like M15, and bar code is[protected].
Not sure this is a new way of cheating either by KMF or intermediate milk suppliers !!

hi
I have a complaint against all shopkeepers in bangalore charging more than the MRP written on nandini milk packet.
For full cream they charge from Rs 2 to Rs 4 extra on MRP. actual price for 1 lt. full cream is Rs. 24 but we have to pay 26 or 28 for the same.
Even if you tell them about this they don't bother.

Hello Team,

I used by Nandini milk dailiy, and price for Nandini Milk is around 8 RS (MRP), however I used by on price of 9 Rs, earlier I though there is a problem with 1 Shop only, however later I found every shop in Kormangala (80FT road) - Bangalore, used to sell on price of 9 Rs. But as I had no other option I buy.

However, since last 3-4 days everyone selling on price of 10 Rs, and MRP still 8 Rs. Shopkeepr said the price is hiked, if price is hiked then it should be mentioned as MRP.

As far I know, as per government rule one should not sell on more than MRP.

I am not sure if this is issue with shopkeer or it's directly from Nandini Milk.

I am happy to pay on MRP whatever amount it is.

Request you to kindly investigate on this, it will help many other guys as well.

Thanks & Regards,
Sandip

Milk Price Anomaly.
Nandini milk has become a dearer commodity in the areas around Jnanbharathi western side near to ring road. A nandini booth at Doddabasti road , near to Kenchanapura cross started functioning recently and he also must have resorted to bulk sell to shops and a small portion keeps for selling at MRP, between 6AM & 7.30PM only. Evenings he again sells at Re.0.50 more than MRP. However the shops sell at Re.0.50/- more/packet up to 10AM & Re.1.00 more/packet afterwards. However this booth has become helpful for bulk lifters only. It is required to review the license of the said booth in respect of this. However this type of malpractice doesn’t happen in a Nandini booth at Ullal cross around 2KMs away and milk will be available @ MRP all the time.

There is a Nandini Milk booth in Jayamahal extension next to the playground. The person who is manning the place is invariably missing in the early mornings for long periods of time as he is busy distributing milk on his two wheeler. This happens everyday, and it is very irritating. Please do the needful to set the functioning right.

I have noticed that the packing print is different at various outlets/shops for blue packages. Even the Nandini outlet has the packing print different. Apart from print the size of the packets also varies. The quality of milk at Nandini outlet is different that other shops. The Nandini outlet milk is better when compared to milk sold at shops and delivered at door step. Even the stamp of printed date varies. Question is how to find which one is coming directly from Nandini dairy and which one gets tampered. If anyone has observered similar situation , pls share your thoughts.

I am a resident of Bangalore HAL Airport Road area. In my locality, the local Nandini milk distributors seems to have come up with some fake Nandini milk buisiness. They mixup the fake packets with the good ones and sell/distribute them to the consumers. The packets are priced the same with the geneuine single toned milk packets, but the milk will be more toned and some times even bad. The colour of the packets will be slightly pale blue and rest all looks same. Looks like some one is using double toned milk in the single toned milk packets and making some money out of it.